ByHow to File a Complaint Against TSC Moving and Get Compensated
Moving always comes with a lot of considerations, so it's a good thing there are a lot of businesses out there that can make things a bit simpler. TSC Moving Company is one such business. They provide moving supplies, storage unit rentals, storage hauler rentals, and moving services. As good as they are, though, there's always the possibility something might go wrong. If that's the case, you can get DoNotPay to handle your on your behalf.
Types of Complaints Against Moving Companies
If you're the kind of person who second-guesses things a lot, you might want a list of problems that are worth complaining about. To that end, here are some or another company to handle your moving:
| When the Contract is Breached | Look over the terms of your contract. Charges, quality service, and changes in a plan outside of this are legally actionable and a violation of your contract. |
| When the Company Policy is Violated | Sometimes, one moving person or driver is a bad apple. They might demand you pay cash or extra fees - outside the company policy. |
| When You've Been Lied to, Scammed, or Defrauded | Any time you've been told one thing and experienced another in a way that was majorly disadvantageous. For example, you were told that your moving services would not contract out, and contracted strangers arrive at your destination. |
| When Your Items Have Been Lost or Stolen | When items on your Bill of Lading have disappeared in the move. |
| Failure to Honor Insurance | If you were sold fake insurance or promised the trip was insured when it was not. |
| When There is Extensive Damage | When your items have been extensively damaged, not just scuffed a little, or when many items sustain damage, not just your personal items. |
| Clear Improper Procedure | When your movers don't even try to use best practices like protecting fragile boxes, or they stack heavy on light, or stack furniture on boxes, or don't tie-down, or don't pad furniture. |
There are several more serious problems you might encounter. Breaching the terms of your moving contract is one of them, and sets the company up for a lawsuit. If one of the movers hurts you, accidentally or otherwise, that's also something that needs to be dealt with.
How to File a Moving Complaint Against TSC Moving
In most cases, TSC Moving would be happy to fix any issues you have with them during a move. In many cases, simply bringing a complaint to the company's attention will get it resolved.
However, this may not always be the case for any number of reasons. In this situation, you may need to escalate things to a more serious report to a third-party regulatory agency.
If your issue cannot or has not been resolved by communicating with , here's what you can do to fix things:
- Since TSC is based in Ontario, you'll need to file a complaint with Transport Canada. Like the FMCSA in America, they oversee transportation across the country, as well as related complaints.
- Contact them via phone (1-800-333-0371) or email (mvs-sa@tc.gc.ca).
- Explain your issue and provide documentation of your complaint (pictures, video, etc.).
- Submit your claim and wait for a response. From there, you may also choose to file a case in small claims court, which DoNotPay can help with.
What to Do Before Filing an Official Complaint Against TSC Moving
First and foremost, try to resolve your issue with TSC Moving with the company itself before escalating. Not only is it polite, but it is also a much simpler route to take compared to escalating things to an official complaint. If that doesn't work out, though, you're within your rights to escalate things.
Before you do, though, here are some things to consider to improve your chances of getting compensation:
- Check your contract with TSC to see if their movers violated part of it.
- Collect evidence of your grievance and keep it organized for easier reference.
- Review your renters or moving insurance policy to see what is and is not covered during a move.
- Give the company time to respond to your complaint with them before escalating, rather than filing both at once.
- Decide what you want out of the case and what kind of compensation you're after.
Does TSC Moving Have a History of Customer Complaints?
Overall, TSC Moving seems to be a reliable and trustworthy company based on past customer feedback. The business has multiple 5-star reviews and very few complaints across the web.
- Google Reviews - 5.0/5.0
- HomeStar - 9.2/10
- Movers.com - 5.0/5.0
- Yably - 5.0/5.0
In general, this should increase your chances of a favorable outcome to a complaint, since the company obviously cares about keeping its customers happy and delivering good service.
File TSC Moving Complaints With DoNotPay
If handling on your own isn't working, don't give up hope. DoNotPay is always happy to step in on your behalf, and all you need to do is follow these three quick steps:
- Search for moving issues on DoNotPay.
- Start our Solve My Moving Issues product by telling us the name of the moving company you are having issues with.
- Answer some questions about your specific move, your moving company, and the complaint for which you'd like relief.
DoNotPay will write a letter to your moving company, detailing both your complaints and your demands for compensation and relief and warn against a lawsuit if those demands aren't met. If you don't get a response within two weeks, we can help you escalate to small claims court!
What Else Can DoNotPay Do?
Even after your TSC Moving complaints have been dealt with, you can probably still find something useful at DNP. Our services are extensive and include things like:
- Filing complaints with businesses.
- Connecting you to customer service.
- Getting compensated for canceled flights.
It's no secret that life has a lot of problems, so it's lucky that DoNotPay has just as many solutions. Try DoNotPay today to see what we can do for you!