The Easiest Way to File Complaints Against NorthStar Moving

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The Easiest Way to File Complaints Against NorthStar Moving

If you moved recently and didn't have a great experience, you probably have a lot of thoughts running through your mind. Entrusting a moving company to handle your belongings can be a leap of faith, and if you ended up dealing with shady movers, you could feel as though your trust was violated. Fortunately, you have options - and if you need to file , you've come to the right place.

DoNotPay is your one-stop resource for helping you follow through with complaints against unscrupulous moving companies. Keep reading to learn how to file NorthStar Moving complaints on your own and what to do if you need some help working through the process.

Reasons to File a Complaint Against NorthStar Moving

There are a lot of things that can go wrong during a move, whether you are moving to a different location in the same city or across the country. If you've had a bad experience with the movers you hire, things could look even direr. Here are a few reasons why you should consider filing a complaint with your moving company:

  • Damaged items.
  • Theft or loss of your valuables in transit.
  • A negative experience with a member of the crew.
  • Moving fraud, such as a price increase after the initial agreement.
  • Extended moving time or a delay in getting your goods.

Does NorthStar Moving Have a History of Complaints?

NorthStar Moving Company is a moving and storage company based in California. They offer both local and long-distance moves, as well as international moves and office moves. They offer different packages and options based on your specific needs. As an established moving company, many reviews have been left by customers of , including on the review platform Yelp. Here's a sampling of information from NorthStar Moving Company's Yelp page:

  1. NorthStar Moving Company has 4.5 stars out of 5 stars on their Yelp page.
  2. There are over 1,000 verified reviews from customers on the page.
  3. A sampling from one review reads "We hired NorthStar moving to pack our things and move us 0.7 miles from a 2bd 2bath apartment. It took them a total of 12 hours to complete the job.

Absolutely absurd." A review reads, in part "I was really hoping for a better experience especially since Northstar was rated so high and was so highly recommended by another moving company."

File a Complaint With NorthStar Moving on Your Own

Usually, the first course of action after experiencing an issue with a move is to contact the moving company on your own. Here's how to contact NorthStar Moving in order to file a complaint:

  1. Call NorthStar Moving Company. Ask to speak to a manager or someone in a position to help make things right.
  2. Once you're connected to the appropriate person, explain the extent of the issue that you experienced and ask to discuss compensation options. It's possible that the manager will have to escalate things to someone incorporate, so you might have to provide your information and have them call you back.
  3. If you don't get the resolution that you want from NorthStar Moving directly, you can take the matter to your state's Better Business Bureau, or the Federal Motor Carrier Safety Administration. The FMCSA can help you in cases of moving fraud, so depending on your issue, they might be able to assist in reaching a resolution.

You can contact NorthStar Moving here:

NorthStar Moving Company Phone Number800-275-7767
Complaint FAQsFAQs
NorthStar Moving Contact PageContact Portal
NorthStar Moving Headquarters19401 Business Center Drive

Northridge, CA 91324

DoNotPay Can File a Complaint With NorthStar Moving Company

Do you want some help taking a moving company to the task? DoNotPay can make the process easy, with our fast and successful system, designed to walk you through filing a complaint with an unscrupulous moving company. Here's how to file a complaint against any moving company by using DoNotPay:

  1. Search for moving issues on DoNotPay.

  2. Start our Solve My Moving Issues product by telling us the name of the moving company you are having issues with.

  3. Answer some questions about your specific move, your moving company, and the complaint for which you'd like relief.

DoNotPay will write a letter to your moving company, detailing both your complaints and your demands for compensation and relief and warn against a lawsuit if those demands aren't met. If you don't get a response within two weeks, we can help you escalate the issue to a small claims court! With DoNotPay's help, you will get the resolution that you need to move forward.

What Else Can DoNotPay Do?

DoNotPay is the fast, easy, successful way to get your moving company concerns handled without a lot of stress or undue frustration. Here are some other issues DoNotPay can help you resolve:

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