What to Do With Simple Moving Labor Complaints
Simple Moving Labor is located in Texas, but the company also offers nationwide moving services. The company promises "honesty and integrity", so you would think that are in short supply. Unfortunately, the majority of moving company complaints often don't show up in online reviews.
When dealing with stressful events, such as damaged items during a move, many people prefer to keep that information private. Usually, companies are more likely to respond to formal complaints or the possibility of a lawsuit. If you're not sure which option is right for you, DoNotPay is the easiest solution of all!
Why Do Moving Companies Have So Many Complaints?
According to the Washington Post, 13,000 negative reviews about moving companies are written each year. 10% of these companies don't even bother to answer complaints or follow up with customers! Most of these companies aren't even scam artists: they have business licenses, insurance, and have been in operation for several years! Unfortunately, many ways moving companies can take advantage of their customers, including:
- They won't issue contracts in writing unless the customer asks
- Written contracts have fine print that's often overlooked
- The company collects a deposit too early without doing much work
A moving company can also claim that it wasn't responsible for damages and lost items. After all, very few people take photos of their boxes or individual items before and after the move. Renters insurance can cover most items destroyed by movers unless it was a weather-related incident. If you didn't have renters insurance before your move, don't worry. A reputable moving company will often respond to complaints, or else they could get in trouble with federal regulatory agencies.
Common Simple Labor Moving Complaints
While has a lot of satisfied customers, Reviews.io has some very recent and valid complaints:
The majority of the company's negative reviews stem from a lack of preparation for the company's part. Customers often have to provide their tie-down straps, dollies, and other supplies for the movers.
Sometimes the company will show up with a team of workers, only to have some of them wait in the truck. According to a one-star review, one mover even got tired and left the job site! One customer had to pick up the slack of a missing worker just to complete the job on time.
Many customers also say that the workers are usually slow, and sometimes appear dazed while on the job. A few reviews also claimed that the workers showed up late, yet charged the customer for a full day's work. In a few cases, this is because only one or two movers show up to complete the job. The company also apparently ignores requests from customers for a specific number of workers.
Just last month, a user on BBB had to pay multiple extra charges after the movers arrived late. The workers promised the user would get reimbursed for $15, even though the extra charges were $110 and $124. Simple Moving Labor responded by refunding just one of the charges. Additionally, an employee marked the issue as 'Resolved' despite the customer's continued complaints!
How to File Official Complaints Against Simple Labor Moving
You can sometimes get moving disputes settled by contacting customer service. You can reach out by:
|Simple Moving Labor
If you're not getting the response you need, you can report your issue to the FMCSA. Here's how to do this:
- Visit the FMCSA's homepage.
- Scroll down and choose the Consumer option.
- Choose the Moving Company form.
- Provide details of the incident.
- Enter the contact information for yourself and the moving company.
- Upload any evidence that you may have.
- Review your complaint and hit Submit.
DoNotPay Can Sue Simple Labor Moving at Your Request
A formal complaint isn't always taken seriously by moving companies. On the other hand, a request to appear in court shows the company that you won't back down. You might think that bringing a judge into the situation will only draw out the process. That's not the case with DoNotPay's Small Claims Court product! We'll guide you through everything you need to do, and even provide you with an effective letter to read at your hearing!
How to File Simple Labor Moving Disputes With DoNotPay
Sometimes, dealing with on your own just isn't possible. Between unpacking and establishing a routine in your new home, you've already got enough to handle! DoNotPay is a better tool to file moving complaints in just a few clicks.
Here are the steps to file a complaint against Simple Moving Labor using DoNotPay:
- Search for moving issues on DoNotPay.
- Start our Solve My Moving Issues product by telling us the name of the moving company you are having issues with.
- Answer some questions about your specific move, your moving company, and the complaint for which you’d like relief.
With this information, DoNotPay creates a demand letter that will require quick action from Simple Labor Moving. If the company's response isn't satisfactory, DoNotPay will guide you through the small claims court process. We won't consider the issue resolved until you've gotten the compensation that you deserve!
DoNotPay Handles Any Difficult Moving Company
If another moving company gives you trouble in the future, DoNotPay will be there to help! You can also use this product to report scammers and other moving companies with illegal business practices.
Fix Other Common Relocation Problems With DoNotPay
Even if you find a great moving company, you're likely to experience other problems during your move. DoNotPay can help with:
- Lost items
- Missing pets
- Getting passport photos
- Scheduling DMV appointments for new driver's licenses
- Breaking a lease
To get started, just visit DoNotPay and sign up in seconds!