ByHow to File Complaints Against Riteway Movers Effortlessly
Since 2013, Riteway Movers has provided residents of Detroit, Michigan, and its surrounding areas, with cargo loading and unloading services. As a small family-owned business, limited resources make it difficult to handle filed by unsatisfied customers.
If you experience damaged furniture or missing items and need to file a claim, you may be frustrated by time-consuming phone calls or correspondence. Many customers complain that their attempts to resolve an issue often go unanswered.
When it comes to handling moving company complaints, DoNotPay is an invaluable online resource that can help you get results. Our automated system can quickly process and, if necessary, can show you how to file an FMCSA complaint or even send demand letters to a moving company if an amicable resolution is impossible.
Moving to a new home can be stressful enough without the added difficulties of handling problems with a moving company. Let DoNotPay help you eliminate the hassle and frustration, so you can focus on enjoying your new neighborhood.
How to File a Moving Company Complaint
There are several ways to process a claim when dealing with Riteway Movers complaints:
First, Contact Riteway Movers
The first step in processing a claim is to contact the moving company directly to discuss the problems you incurred with their services. It is in everyone's best interest to attempt to reach an amicable agreement before starting costly proceedings.
You can send correspondence to:
Mr. Richard Davis
Riteway Movers
18428 Cherrylawn
Detroit, Michigan, 48221.
The company can be reached by phone at (248) 943-4727 and is available Monday through Friday from 9 A.M. to 6 P.M., and Saturday and Sunday from 10 A.M. to 5 P.M.
Contact Your Insurance Provider
If you have renters insurance, contact your provider to discuss the policy limitations. Most insurance companies will reimburse you for damages to personal belongings caused by theft, vandalism, water, or fire.
Damage caused by a moving company's negligence is often not covered in a standard renters' insurance policy, but it is always worth checking to be sure.
File an FMCSA Complaint
The Federal Motor Carrier Safety Administration (FMCSA) oversees all complaints regarding interstate movers. If you hired Riteway Movers to transport your household furnishings and personal belongings outside Michigan, you are eligible to file an FMCSA complaint.
Use an online complaint tool or contact them directly at 1-888-368-7238 to start a claim.
Contact the Michigan State Regulatory Agency
Michigan has a state regulatory enforcement agency to process all complaints involving moving company issues. You must provide the following information when filing a claim
- Signed contract
- Copy of the estimate and final invoice
- Any correspondence between you and Riteway Movers
- Written documentation of issues with the moving company
- Photographic evidence of all damages
For assistance, contact
| Agency | DELEG – Public Service Commission – Motor Carrier Division |
| Address | Michigan |
| Phone Number | (517) 241-6030 |
How Do I Know When to File a Riteway Movers Complaint?
If you experienced any of the following issues with Riteway Movers, you should consider taking further action
- Discover missing items while unpacking
- Furniture is damaged
- Late delivery or pick-up times
- Personal property damaged or destroyed during transport
- Rude or disrespectful workers
- Movers did not arrive on time, according to contract terms
- The final bill was considerably higher than the initial estimate
You are well within your rights to file a complaint, especially when a moving company falls short of its obligations.
DoNotPay Can Help You Resolve Riteway Movers Complaints in Small Claims Court
If you cannot resolve your , DoNotPay can help by eliminating stress and getting quick results. If an amicable settlement is impossible, we can even show you how to file a complaint in small claims court.
We strive to help customers get results! DoNotPay was recently awarded the Louis M. Brown Award from the American Bar Association. As the first "AI Consumer Champion," we provide unprecedented access to our customers.
How DoNotPay Can Help You File an Official Riteway Movers Complaint
Dealing with moving issues, especially when trying to get settled into a new home, can be overwhelming. After unanswered calls and frustrating attempts at resolution, many people give up without receiving compensation for damages.
DoNotPay makes the entire process super easy, so you don't have to give up. Our easy-to-use automated system will guide you through the steps without the need for tedious forms or complicated websites to navigate.
How to file a complaint against a moving company using DoNotPay:
- Search for moving issues on DoNotPay.
- Start our Solve My Moving Issues product by telling us the name of the moving company you are having issues with.
- Answer some questions about your specific move, your moving company, and the complaint for which you’d like relief.
DoNotPay will write a letter to Riteway Movers, detailing both your complaints and your demands for compensation and relief, warning against a lawsuit if those demands aren't met. If you don't get a response within two weeks, we can help you escalate to small claims court!
What Else Can DoNotPay Do?
In addition to helping you handle Riteway Movers complaints, DoNotPay can also:
- Resolve customer service issues
- Find unclaimed money
- File a complaint
- Get airline flight compensation
Having 24/7 access to our automated system will allow you to handle issues as they arise, knowing DoNotPay is with you every step of the way. Join us today!