ByHow to File a Complaint Against Rainier Overseas Movers
Rainier Overseas has been in operation since 1979 and has earned a reputation for its expert services and successfully moving thousands of families within the country and internationally. If, for any reason, you encounter an issue when working with Rainier Overseas Movers, you may need to file a complaint and get it solved.
Rainier Overseas Movers Company is under the US Department of Transportation, and depending on the type of moving services you need, you can within your state or to the federal government.
The procedures involved in filing a complaint can be pretty exhausting, especially if your case involves international shipping. DoNotPay's Moving Issues product can help you skip the bureaucracy in the procedure, identify the right claim to make, and file a complaint against the moving company.
When Should I File a Complaint Against Rainier Overseas Movers?
Transporting items over long distances, like in the case of international moving, can pose a lot of challenges. However, while all that is considered, you can find some situations worthy of complaint, especially if the company is careless with your belongings.
Here are some reasons that would make you want to file a :
- Hidden or additional charges that come up after the fee agreement.
- Mishandling items such that they get damaged.
- Lost or stolen items.
- Holding your items hostage while demanding more money.
- Slow services, especially for hourly jobs, so that you get to pay more.
- Delayed pickup or delivery services.
This list could include any other uncomfortable situation that the company may put you in throughout the moving period. It's best to talk to the company and let them know your complaints before further escalating them.
Does Rainier Overseas Movers Have a History of Customer Complaints?
Yes. Rainier Overseas Movers has a few 1-star ratings on Yelp. However, most of the ratings are 5-star, and the former customers left very great reviews. Other review sites like MyMovingReview and Complaints Board have similarly great reviews with a few complaints here and there. Judy W. from Deerfield Beach, Florida, reviewed the moving company and had the following to say. "I had a really amazing experience with Rainier. They were always there to respond to questions. My lift arrived overseas in perfect condition, and the process went as smoothly as I could have hoped for. I would recommend this company to anyone!"
Most of the complaints that people made on the reviewing sites included delayed shipments at the ports and a few broken items.
How to Handle Disputes With Rainier Overseas Movers
Suppose you get into a dispute with Rainier Overseas Movers over the transportation of your belongings; it's important to reach out to the company first and try to get some answers. It could be that the delays could be explained, and it's not a big deal.
You can contact Rainier Overseas Movers through the following contact information:
| Phone | (425) 277-6000
1-800-426-9928 |
| Fax | (425) 643-0448
(425) 235-0132 |
| Address | 7003 132nd PL SE, #200
Newcastle, WA 98059 |
How to File an Official Complaint Against Rainier Overseas Movers
When working with Rainier, you may need to file a complaint with the Federal Motor Carrier Safety Administration (FMCSA) as they are able to handle even the international moving cases.
Here's how to go about it.
- Go to FMCSA's website.
- Click on the "File a Complaint" tab in the consumer section.
- On the next page, choose Moving Company and proceed.
- Fill out the form and describe your incident in the provided space.
- Submit the form and wait for the company to respond.
If the company doesn't respond to the compensation from the FMCSA, you can escalate the case to a small claims court and present your claims to a judge. DoNotPay can help you file a case at the small claims court.
How to File an Official Complaint Against Rainier Overseas Movers With the Help of DoNotPay
Whether you are moving within the state or internationally, any damage is too much to settle with an online review. You can get compensation for any damaged items. However, the bureaucracy in the procedure can discourage you.
DoNotPay has a Moving Issues product to help you through it so that you are able to file a complaint with the FMCSA without hassle.
Here's how it works:
- Search for moving issues on DoNotPay.
- Start our Solve My Moving Issues product by telling us the name of the moving company you are having issues with.
- Answer some questions about your specific move, your moving company, and the complaint for which you'd like relief.
DoNotPay will write a letter to your moving company detailing both your complaints and your demands for compensation and relief and warn against a lawsuit if those demands aren't met. If you don't get a response within two weeks, we can help you escalate to small claims court!
What Else Can DoNotPay Do?
DoNotPay has the answers to any moving issues you may have. Some of these include:
- What to do when movers damage furniture
- How to send demand letters to a moving company
- How to file FMCSA Complaint
- Learn about renter's insurance coverage on moving damage
- What to do when movers lose your stuff
DoNotPay can do more than handle your moving complaints. Check out the featured products list to get help as well as save time and money.