Easily FIle a Complaint Against Don Farr Moving

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

Easily FIle a Complaint Against Don Farr Moving

It's stressful to make a move, especially if your travels take you miles away from "home". Don Farr's moving company promises to take the stress off your move. However, it may still be a good idea to know what to do in the event you have a .

Knowing this information before you make the move could save you a lot of stress when you reach the other end. Therefore, DoNotPay simplifies every aspect of how to handle the most unthinkable moving company complaints, whether you are switching homes or office locations.

4 Reasons You May Need to File Moving Complaints with Don Farr

Although problems with the Don Farr moving company are not expected, there may be things that happen which can make you want to file complaints against them. Here are the top four reasons many people choose to file complaints with a moving company.

  1. Impoliteness

Moving company employees should never come to your home or business and be rude to you. They should not use foul language that may offend customers. If your moving company does this type of thing, you can file a complaint against that person.

  1. Loss or Damages

When moving companies pick up your items to transport them, you should never have to worry that your stuff will not make it to the delivery point. Occasionally, moving companies have lost or damaged items. If this happens to you, you can often file a complaint and recover some cost for your damaged items.

  1. Failure to Pickup/Deliver

Usually, when you choose a moving company, there is an agreement that they will pick up or deliver on a set day. If this doesn't go according to plan, you can and should complain since it can cause inconveniences to you.

  1. Overcharging You

You should get several price quotes before you choose your moving company. However, since there may be some "per hour" type fees, it's difficult to keep up with the estimated cost. If your moving company rides the clock while working for you, you can file complaints.

Does Don Farr Have Frequent Complaints?

Moving is a challenge and even doing all you can to protect yourself may not always be enough. Don Farr, as a company, got its start in 1982. Since then, many people say that they are exceptional to work with.

However, because of the type of service that is provided by Don Farr, there are sometimes complaints that may come up. Mostly, they are damage-related according to the Better Business Bureau (BBB), which lists 22 complaints against Don Farr Moving.

How to File Complaints with Don Farr?

The best way to file a complaint with Don Farr's moving company is to contact them directly. When doing this, you can file a complaint letter via email or contact them by phone. Provide as much detail about your incident as possible. Some things to do before and during contact attempts will include:

  • Looking Over Your Agreement: There are insurance policies you can take advantage of when hiring this moving company. The policy you have chosen will be in your paperwork and may make it possible for you to get more of a settlement/claim with them.
  • Providing Dates of Service: With a moving company as large as Don Farr's Moving and Storage, you need to provide all relevant dates regarding your move.
  • Providing Proof of Damages: You must be able to show proof of damages if you want to file a claim. A brand-new refrigerator with major damage, scarred tabletops, shredded furniture, etc. will require photographs of the damages, price estimates for repairs, and more.

If you have already filed a complaint with the company, and you felt ignored or not handled properly, you have other options. You can contact:

The Better Business Bureau (BBB)To do this, you will need to locate the business on BBB. The entire process can then be handled online by simply submitting a complaint.
The American Trucking Association (ATA)The ATA has an easy-to-use form that you may fill out online. The more information you can provide, the more effective your claim will be.
Federal Motor Carrier Safety Administration (FMCSA)The FMCSA helps you file claims if a company handled your move wrong and across state lines. To successfully file a claim, you will need to provide dates, addresses, and as many details as possible about the incident.
State AGIf you are moving locally, meaning you do not cross state lines, you can locate your state's FMCSA compliant option. Each state has its own place to contact.

What If Your Efforts to Settle with Don Farr Don’t Work?

If none of the contact points have helped you reach a satisfactory resolution to your claims, then it may be time to consider going to small claims court. This may require you to:

  • Sign Affidavits Stating You Tried to Find Other Resolution Options
  • Contacting the County Clerk in Your Area
  • File Your Claims
  • Wait for the Moving Company to Answer Your Claims (20-30 days)
  • Go to Court for Pretrial Hearings If Applicable
  • Go to Trial
  • Collect Money If Successful

The process can be costly, time-consuming, and stressful. If you prefer to avoid frustration, DoNotPay can help you get your case into small claims.

DoNotPay does everything they can to simplify the process for you by showing you how to send demand letters to your moving company. It's more affordable than traditional lawyers. DoNotPay has also been recognized by the American Bar Association's Louis M. Brown Award for Access.

How to Solve Don Farr Moving Complaints with DoNotPay

Getting DoNotPay in your corner is easy whether you are dealing with Don Farr's moving company or some other company/entity.

To start, you will need to:

  1. Download the DoNotPay App.
  2. Let DoNotPay Generate a Demand Letter. It can:
  • Create It
  • Mail It
  • Generate Small Claims Forms
  • Generate Court Scripts

Please Note: You will need to file in court and find other representation if it goes to trial.

You can also learn more by visiting DoNotPay online. Simply:

  1. Search for moving issues on DoNotPay.

  2. Start our Solve My Moving Issues product by telling us the name of the moving company you are having issues with.

  3. Answer some questions about your specific move, your moving company, and the complaint for which you’d like relief.

DoNotPay will write a letter to your moving company, detailing both your complaints and your demands for compensation and relief and warn against a lawsuit if those demands aren't met. If you don't get a response within two weeks, we can help you escalate to small claims court.

Other Services That DoNotPay Can Provide to You

DoNotPay is a company that is devoted to helping everyone solve their problems. Therefore, whether you want to learn if renter insurance covers damage from moving costs, or you want to file , DoNotPay has you covered.

Through its many other services, DoNotPay can also show you how simple it can be to:

Getting help with issues is as easy as 1, 2, 3 when you have DoNotPay in your corner. Simply visit DoNotPay online to learn about the many other services that they can provide to you.

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