Cancel Serengeti VIP Club

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

How To Cancel Serengeti VIP Club in Three Steps With DoNotPay

Serengeti VIP Club is a multi-channel direct marketer founded in 1988 as a part of the Potpourri Group. It offers various brands of women’s clothing such as tops, bottoms, sweaters, dresses, swimwear, and other clothing pieces.

There are customers who left negative reviews on Serengeti's website. The customers stated that Serengeti charged them even after they canceled their account. To make matters worse, some of the reviews said that Serengeti’s customer service couldn’t help customers with cancellation and refund issues.

If you are one of Serengeti’s unsatisfied customers, we can help you cancel your membership once and for all!

How To Cancel Serengeti VIP Club by Yourself

You can cancel Serengeti VIP club in three ways:

  • Via mail
  • Over the phone
  • Via request form

Find the steps for all three methods in the table below:

Canceling ViaSteps To Cancel


  1. Write the letter
  2. Ask for an email confirmation
  3. Write the return address and put a stamp on it
  4. Mail it to:

Customer Services

500 Enterprise Drive, 2nd Floor

Rocky Hill, CT 06067


  1. Call customer service at 855-227-8369
  2. Tell the agent you want to cancel your membership
  3. Request that they send you a confirmation email

Request form on the website

  1. Go to the Contact Us page
  2. Select Email Unsubscribe
  3. Type in your email address
  4. Enter the requested information
  5. Type a message in the Comments section stating you want to opt out of your subscription
  6. Select Send Request

There are a few problems that might arise when you opt for writing a letter and filling a request form.

With the letter, the company could take weeks to cancel your membership, and you could get charged again within that period.

The request form might be the most complicated method of the three because it only unsubscribes you from the newsletter. For them to cancel, you need to specify in the Comments section that you want to cancel your membership. Even then, they could take up to 14 days to fulfill your request.

Can You Cancel WithYes/No
In PersonNo

Cancel Serengeti VIP Club With the Help of DoNotPay—The Easiest Way

Canceling Serengeti VIP club on your own can be tiring and time-consuming, not to mention the fact that the company will try to keep you as a customer at all costs. Some people complained that Serengeti continued charging them even after they sent a cancellation request.

If you want to avoid all this hassle, DoNotPay can cancel your subscription in three steps. All you need to do is create an account in any and follow these steps:

  1. Log in to your account
  2. Click on the Find Hidden Money option
  3. Enter Serengeti as the service you’re canceling

DoNotPay will cancel your membership within 48 hours and send you a confirmation email. DoNotPay makes this process simple, and we can help you cancel other similar services, such as:

Did Serengeti Violate Your Consumer Rights? Send Demand Letters To the Company in Small Claims Court

DoNotPay was honored with the ABA Brown Award for Access. Our app is the world’s first AI Consumer Champion that can ease the process of suing anyone in small claims court. DoNotPay will help you by:

  • Compiling all the information about your case
  • Filling out the necessary court forms
  • Generating a script of what you need to say in court to make a compelling case

DoNotPay Can Solve Other Issues for You in Five Minutes

DoNotPay is the number one app when it comes to canceling services—the process is fast and simple, but is there anything else we can do for you?

Did the company charge you even after you cancel your membership? We can help you request a refund and write a letter of refund payment. Don’t worry if the company has a strict no-refunds policy—you can always send demand letters to them in small claims court with DoNotPay’s assistance.

When you come across a service that asks for your credit card information, use our free virtual credit card, and you’ll never get unwanted charges again. This is especially useful when a company renews its customers’ subscriptions automatically.

These are some of the features that DoNotPay offers, but if you want to see all that we can do for you, open our app in any and let us help you with:

Want your issue solved now?