Learn How To Cancel Freshly

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When It’s Time for a Fresh Start—Cancel Freshly

As tempting as it may be to use Freshly to avoid cooking on your own, the service comes with quite a hefty price. Should you decide that the convenience isn’t worth the cost, or you want to refresh your weekly menu with something new, we deliver up-to-date information on how to .

Possible Ways To Cancel Freshly

Whatever reason made you want to terminate your subscription, you can cancel Freshly using any of these methods:

  1. iOS app
  2. Official website
  3. Email
  4. Phone call
  5. DoNotPay

If you choose to call or write an email, here is some information you may want to prepare in advance:

  • First and last name
  • Phone number
  • Email address
  • Billing address
  • Payment information
  • Reasons for cancellation

Cancel Freshly Using the iOS App

If you’re canceling Freshly through the iOS app, follow these steps:

  1. Tap on Account
  2. Select Manage Subscription
  3. Tap on Cancel Subscription

Android users won’t be able to cancel their subscriptions through the app. They have to log in to their account through a mobile or web browser.

How To Cancel Freshly on the Company's Website

Freshly Help Center recommends canceling the service through the Account page on their website. Follow these steps to do it:

  1. Log in
  2. Click on the Settings button in the upper right-hand corner
  3. Click on Cancel Subscription
  4. Answer the questions in a pop-up survey to complete the cancellation process

Freshly will send you a confirmation email. It will contain information on orders you canceled and any refunds you might receive.

Canceling Freshly Over Email

You can submit a cancellation request by writing to support@freshly.com with your order information. Make sure to ask them to confirm when they finish the subscription cancellation.

Cancel Your Freshly Subscription by Phone

To cancel your Freshly subscription via a phone call:

  1. Dial 1-844-373-7459
  2. Ask the advisor to cancel your subscription
  3. Provide the information they need
  4. Request a confirmation message
  5. Keep the confirmation in case of any future charges you didn’t agree on

Cancel Freshly With DoNotPay

Canceling your subscription using DoNotPay is quicker than reheating your meal in the microwave. If you want a process that’s as easy as pie, follow these steps to successfully cancel Freshly:

  1. Click on the Hidden Money feature
  2. Click on Manage Subscriptions
  3. Type Freshly

The cancellation will take about 48 hours, after which we’ll send you an email to inform you we canceled Freshly successfully. Other food delivery, meal-kit, and snack subscriptions DoNotPay can cancel include:

Let’s go over all the ways you can cancel Freshly:

iOS AppYes

Can You Pause Your Freshly Subscription?

You can’t pause your Freshly subscription, but you can skip as many deliveries as you want. You can skip individual days or entire weeks using the website or the app.

The skipping process is the same whichever option you use:

  1. Visit your Account page
  2. Navigate to the Deliveries section
  3. Click on Skip under a delivery day or scroll to the bottom and click on Skip Week

To avoid getting charged again, make sure you cancel or skip your orders a few days before the billing date. Freshly will inform you about the billing date each week via email. You can also find this information in the Deliveries section on your account.

Can You Upgrade or Modify Your Freshly Subscription?

Yes, your subscription is fully customizable. Some of the things you can change are:

  • Meal count
  • Choice of meals
  • Delivery address
  • Delivery day

Does Freshly Offer Refunds?

The company’s Terms and Conditions don’t contain any official statements regarding their refund policy, but their customer service often offers refunds or in-store credits upon customer complaints.

Take Freshly to Small Claims Court With DoNotPay

Is Freshly charging you for a subscription you canceled a while ago? Take them to small claims court using DoNotPay! Forget about pricey lawyer fees—protect your customer rights with a service ABA chose to honor with the Louis M. Brown Award for Access.

If Freshly Doesn’t Suit You, Here Are Other Options

Check these fresh alternatives out—there’s something for everyone’s taste:

Real Eats
  • $5.25-$9.75 per meal
  • Packaging contains no BPA, phthalates, and plasticizers
  • Sous-vide meal preparation
  • A variety of meals to choose from
  • Starting from $8.99 per meal + shipping fee
  • Carefully picked organic ingredients
  • Customized meal plans for everyone
  • Snacks, dip, and veggie market, so you can enjoy your meal to the fullest
  • $9.90-$11.70 per serving (+ shipping fee for one time purchases)
  • 100% vegan
  • Organic ingredients
  • Meals contain no preservatives

Do Not Let Companies Burn Your Pocket—Fight Back With DoNotPay

In the golden age of consumerism, it’s easy to fall for greedy corporations’ tricks and waste your money, sometimes without even knowing it. We are here to nip the money-grabbing techniques in the bud!

With your DoNotPay account, you’ll be able to sign up for free trials without worrying about losing money once the trial expires. Are you also concerned about your privacy since most free trials require credit card info? With DoNotPay’s virtual credit card, your privacy will remain intact.

Say goodbye to drawn-out refund and cancellation processes with the virtual assistant extraordinaire by your side.

If you need help returning an item or claiming its insurance or warranty, we’ll help you throughout the entire procedure.

Need Some Extra Money? Find Unclaimed Funds or Get Compensations

Whether you need help with bills, you’re strapped for cash, or you just want to get your money back but you can’t bear dealing with customer service, we know what to do!

DoNotPay can help you overturn your parking tickets, apply for a college fee waiver, lower your property taxes, and get free raffle tickets. We can also show you the best way to discover your unclaimed money and obtain different types of refunds and compensation involving airlines, gift cards, and late deliveries.

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