How to Connect With an Inmate at Brown Creek Correctional Institution

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How to Connect With an Inmate at Brown Creek Correctional Institution

is located in Polkton, North Carolina. It is run by the North Carolina Department of Correction and was initially opened in July 1993. It's a state men's prison with 1,204 inmates. It's one of the state's largest prisons that held all prisoners in medium security from the time it opened up through 2008. It then brought an additional 300 minimum custody prisoners after it merged in 2009 with the former Anson Correctional Center.

It provides dental and medical services to all offenders and inmates can also engage in work assignments within the institution,such as:

  • Kitchen work
  • Conducting maintenance
  • Working on road crews
  • Custodial work

If you wish to communicate with a friend or a family member incarcerated in Brown Creek Correctional Institution, or need help in finding a pen pal, visiting an inmate, or properly addressing a letter to an inmate, DoNotpay can help you a great deal. Just follow the simple steps in this article and you’ll get done in no time.

Where Is Brown Creek Correctional Institution Located?

The physical address for is:

Physical Address248 Prison Camp Rd

Polkton, NC 28135

Phone Number704-694-2622
WebsiteBrown Creek Correctional Institution
General EmailNot Available

This correctional center's warden has employed many professional and skilled security officers.

How to Contact Inmates at Brown Creek Correctional Institution

Depending on which is most convenient or preferable for you, here are the most common ways that you can reach out to an inmate at Brown Creek Correctional Institution in Polktown.


You must schedule medium custody inmate visits a minimum of 48 hours in advance. To schedule your visitation, call 704-694-4117. Visitation hours for medium custody inmates are from 9 AM to 12 PM or 1 PM to 4PM, Monday-Thursday. Offenders can have no more than three visitors per visiting session, which includes children. You are allowed to arrive up to 30 minutes before the start of the visitation session to register.

1. Visitation hours for general population inmates are:

  • Sundays: 8 PM to 9 PM, 9:30 AM to 10:30 AM, 1 PM to 2 PM, and 2:30 PM to 3:30 PM
  • Monday through Wednesday: 8:30 AM to 10:30 AM and 1:30 PM to 3:30 PM
  • Thursdays: 8:30 AM to 10:30 AM

2. Visitation hours for non-contact general population inmates are on Thursdays from 1:30 PM to 3:30 PM.

3. Visitations for road squad inmates are on Sundays and Mondays only.

4. Visitation hours for segregation inmates are from 12 PM to 1 PM Monday through Thursday.

5. Visitation hours for security threat group (STG) inmates are from 1:30 PM to 2:30 PM on Thursdays.

6. You do not have to schedule an appointment for minimum custody inmate visitation. However, you still must have an approved visitors application filed and be on the inmates' visitation list. Visitation hours are based on the inmates' first letter of their last name:

  • Letters A through C are from 12 PM to 2 PM on Saturdays
  • Letters D through J are from 2:30 PM to 4:30 PM on Saturdays
  • Letters K through R are from 12 PM through 2 PM on Sundays
  • Letters S through Z are from 2:30 PM through 4:30 PM on Sundays

As of March 2020, the visitation area for Brown Creek Correctional Inst is closed due to COVID19 to protect the safety of both inmates and visitors, until further notice.


To send mail to offenders, you must include the following information in this specified format:

Inmate Name, ID Number

Brown Creek Correctional Institution

P.O. Box 310

Polkton, NC 28135

You need the full name of the inmate and their ID number to send mail. The warden at Brown Creek Correctional Institution may hold certain items mailed that can't be in the offender's possession. Inmates are allowed to receive the following items in the mail:

  • Stamps (max limit 40)
  • Photos
  • Blank envelopes
  • Calendars
  • Soft cover books (Must be sent from the publisher directly and the max limit is four)
  • Typing paper
  • Blank greeting cards (No 3D, No glitter)
  • Blank paper
  • paper
  • Postage embossed envelopes (no more than 40)
  • Children's drawings


You may call 704-694-2622 to place a call to offenders. Every time you place a call to an offender, five minutes of the call is charged and half of the call is free. Your next call is three minutes and is totally free. After that call, the next call is three minutes and is charged. You'll only receive five minutes of free calls.

Inmates can make calls with:

  1. Collect calls
  2. Calling cards
  3. Prison calling plan
  4. Dedicated phone line

How to Send Money to Brown Creek Correctional Institution Inmates

You can send currency through JPay (even photos and email). Your messages can be over 30 seconds long. Refer to the JPay website for questions.

How to Send Packages to Brown Creek Correctional Institution Inmates

Packages for inmates is not a right, but a privilege. All packages need to be sent directly from approved third-party vendors. No packages sent by individuals will be allowed. The weight of packages can be no more than 30 pounds per year.

Difficulties You May Have Contacting Loved One in Brown Creek Correctional Institution

Contacting your loved one at Brown Creek Correctional Center isn't going to be that simple. Expect some difficulties, such as:

  • Timed phone calls
  • Having to figure out where they're located
  • Having to know their assigned ID number
  • The possibility of having to apply and pass background checks
  • The possibility of having to meet specific dress codes when visiting
  • Limited in-person visitation hours
  • Phone calls can get expensive

As you can see, this can become a tedious process just to contact or visit your loved one at this institution. Instead, let DoNotPay help you with their "Connect With An Inmate" prison product.

Get in Touch With Your Loved Ones via DoNotPay

DoNotPay is the easiest and best way to contact your loved one. We help you:

1. Locate the Inmate

Our new search tool will help you locate your loved one at Brown Creek Correctional Inst easily (or any facility they're being held, whether it be state, county, federal, or ICE detention center).

2. Send Your Loved One Physical Letters

Writing to your loved one doesn't get any easier than it is with DoNotPay. We take out the post office hassle and guide you through the entire process, ensuring your loved one receives all your letters.

3. Receive Your Loved One's Letters

DoNotPay makes it easy for your loved one to write back. We help facilitate a strong connection.

You'll need the name of the prison, Inmate ID or booking number, and the unit your loved one is located in (if the institution has units).

DoNotPay Can Help You Locate Your Imprisoned Friend

The DoNotPay app is designed to put ease in the way that you could communicate with an inmate. Below are the steps that you can follow:

  1. Locate the Connect With an Inmate service on DoNotPay.

  2. Choose whether you want to locate a loved one, create a virtual mailbox, or send a personalized letter.

  3. If you want us to find your loved one, provide his or her personal details and the state they are located in. We'll then conduct a search on the appropriate state database.

  4. If you want to create a virtual mailbox, just provide your full name! We'll set one up for you so you can easily receive incoming mail from your loved one.

  5. If sending a personalized letter, tell us which facility your loved one is located in and what you would like to say to them. You can even include a photo! Your letter will be delivered automatically - just wait 10 days for it to arrive to your loved one!

What Else Can DoNotPay Do?

DoNotPay doesn't just help you connect with your loved one in prison, they provide a whole range of other services, including:

With DoNotPay, contacting your loved one is simple. We take the hassle out of the process so you can enjoy genuine communication instead.

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