File a Complaint Against Best Price Moving and Storage in 3 Steps
Moving to a new home can be an exciting adventure filled with joy and promising expectations. Unfortunately, a bad experience with a moving company can wreak havoc, causing unnecessary stress and frustration.
While many moving companies provide professional and courteous service as promised, there are just as many unscrupulous movers that take advantage of unsuspecting customers. If you recently moved and some of your personal belongings are missing or damaged while in transit, you are probably familiar with the tedious process of filing a claim. Getting a moving company to claim responsibility can be a time-consuming process.
DoNotPay can help you file an FMCSA complaint and, if necessary, show you how to sue a moving company. We can also help you determine if your renters' insurance will cover the moving damages.
Complaints About Best Price Moving and Storage
are common among many former customers, despite having more than 15 years of experience as a nationwide long-distance mover.
The Chicago-based moving and storage company claims to offer secure storage facilities, the state-of-the-art GPS tracking on their fleet of moving trucks, and a "meticulous inventory process."
Many previous customers were not impressed with their services and have filed numerous moving company complaints against Best Price Moving and Storage. There are reports of movers damaging furniture and lost items that never made it to the final destination.
How to File a Moving Complaint
There are several ways to file :
- Contact the Moving Company
Before starting legal proceedings against the mover, the best course of action is to contact them directly to see if you can reach an amicable agreement. If they are unwilling to settle the dispute, you are well within your rights to take further action against the moving company.
- Contact Anthem Claim Management
Best Price Moving and Storage uses Anthem Claim Management to handle its claim processing. You must submit a claim in writing within nine months from the delivery date to start the process. You will receive a decision within 120 days of providing sufficient supporting evidence.
- Submit an FMCSA Complaint
The Federal Motor Carrier Safety Administration (FMCSA) handles all disputes involving interstate travel. You can file a complaint via:
- Online complaint tool
- Call 1-888-368-7238 to start a federal enforcement investigation.
- Contact a State Regulatory Agency
Every state in the country has a regulatory or enforcement agency that handles moving company complaints. You will need to contact the state where the move occurred for assistance. Follow the instructions on the specific state's website to file an official complaint. Documentation and proof of any and all communications between you and the moving company are required.
For Best Price Moving and Storage, contact the Illinois Commerce Commission, Transportation Division at (217) 782-6448.
When Should I File a Complaint Against Best Price Moving and Storage?
Consumers have many reasons for filing Best Price Moving and Storage complaints. If you have experienced any of the following situations, you may want to consider taking action:
- Lost or stolen items.
- Damaged furniture or household goods
- Late delivery or pick-up.
- Property damaged during the move.
- Slow or discourteous workers.
- Overcharged significantly more than estimated.
When a company doesn't hold up its end of the bargain and violates the contract terms, you have a right to file a claim. While leaving negative online reviews can warn future customers, it does not help you get compensation for damages incurred.
How to Handle Disputes With Best Price Moving and Storage
Before filing a Best Price Moving and Storage complaint, it is in everyone's best interest to contact the moving company first to make them aware of the situation.
You can reach them directly at Best Price Moving and Storage, 1830 North Kostner Avenue, Chicago, Illinois 60639
The offices are open Monday through Friday from 9:00 a.m. to 6:00 p.m and Sunday from 11:00 AM to 5:00 PM Central Time.
DoNotPay Can Help You Sue in Small Claims Court
If Best Price Moving and Storage refuses to settle the matter, you may have to escalate the situation to get results. DoNotPay makes it super easy to initiate a case in small claims court.
Our easy-to-use automated system can generate a demand letter on your behalf, handle all small claims forms, and help you fight back against companies that hide behind the red tape of bureaucracy.
The American Bar Association has recognized DoNotPay as the world's first robot lawyer and awarded us the Louis M. Brown Award for providing legal access to consumers.
How to File a Complaint Against Best Price Moving and Storage With the Help of DoNotPay
While there are many avenues to file Best Price Moving and Storage complaints, it often becomes overwhelming, and many people give up. They never get justice or receive proper compensation for damages due to the moving company's negligence. DoNotPay has streamlined the entire process, helping you every step of the way, without lengthy forms to fill out or complicated websites.
Here’s how to file a complaint against a moving company using DoNotPay:
- Search for moving issues on DoNotPay.
- Start our Solve My Moving Issues product by telling us the name of the moving company you are having issues with.
- Answer some questions about your specific move, your moving company, and the complaint for which you'd like relief.
DoNotPay will write a letter to your moving company, detailing both your complaints and your demands for compensation and relief and warn against a lawsuit if those demands aren't met. If you don't get a response within two weeks, we can help you escalate to small claims court!
Why Use DoNotPay?
Our easy-to-use automated system makes it faster and more convenient to start a claim against a moving company. DoNotPay can help you handle Best Price Moving and Storage complaints and show you how to get compensation for your lost or damaged items.
The entire process does not have to be stressful. Let DoNotPay take care of your moving issues so you can get back to enjoying your new home!
How Else Can DoNotPay Help You?
Resolving moving issues is just one of the many things DoNotPay can help you with. Some of our other products include:
- Jumping the Phone Queue for Any Company
- Finding Lost Items
- Filing a Complaint
- Getting Airline Flight Compensation
There are many ways to utilize our system to get quick results without the hassle and headache of finding the right contact to start a claim. Moving should be a wonderful time in your life, not filled with grief and strife. Although we can’t help you unpack the boxes, DoNotPay can eliminate the stress of filing moving complaints when necessary.