ByHow to File a Complaint Against Becker Movers
When you contact Becker Movers for moving services, you expect your items to be kept safe through the moving period, and the charges remain as agreed. But, how do you file a complaint against Becker Movers in the event that they mishandle or lose your items, overcharge you, or abuse you in any way?
You can file your to the state or federal government, depending on whether you move within the state or another state. For example, intrastate moving complaints are filed with the New York State Department of Transportation, while interstate moving complaints are filed with the Federal Motor Carrier Safety Administration.
Filing such complaints is a tedious task. DoNotPay's Moving Issues product can help you identify the type of claim you need to make, send a letter to the moving company demanding compensation or a refund, and bring a claim against the company in Small Claims Court if the company won't initially pay you back.
When Should I File a Complaint Against Becker Movers?
Different things can go wrong when the moving company is packing, transporting, or unpacking your items. If for any reason you feel unsatisfied with the services they offer you, it's okay to file a complaint and get some compensation.
Here are some reasons you would want to file a complaint against Becker Movers.
- Mishandled your belongings causing minor or extensive damage.
- Lost or stolen items
- Additional or unexpected charges
- Delayed services for pickup or delivery
- Holding your belongings hostage until you pay more money
- Slow services to increase hourly charges.
When you experience a problem with Becker Movers, it's best to contact the company first and try to solve the problem. You can file a complaint if the company refuses to reason with you.
Does Becker Movers Have a History of Customer Complaints?
Yes. There are several complaints on different rating platforms like Angi and Movers, where the company has received several 1-star and 2-star ratings from former customers.
One of the reviewers on the Complaints Board left the following review.
"Movers damaged a large china Hutch, hardwood floor, dropped a 35" television and broke a 20x30 picture. They hid the picture afterward and replaced the TV with two massive holes back in the entertainment center, hoping we wouldn't notice. They have repaired the hutch and floor but sent a check for 31.50 to cover the other two items."
How to Handle Disputes With Becker Movers
If, for any reason, you are not satisfied with Becker Movers' services and you would want to file a complaint, it's essential to contact the company first for an amicable settlement.
You can contact Becker Movers through:
| Phone | 585-458-5480 (during office hours) |
| Contact Page | |
| In-person | 1523 Mt Read Blvd South Srv Rd B,
Rochester, NY 14606, United States |
How to File an Official Complaint Against Becker Movers
Becker Movers offer both interstate and intrastate moving services. So, you can file a to the responsible departments.
Intrastate Moving Complaints
- Have your evidence in place before you start the process.
- Download the Complaint Form.
- Fill it out correctly and sign.
- Mail the form to the New York State Department of Transportation at the following address.
New York State Department of Transportation
Office of Safety and Security Services
50 Wolf Road, POD 53
Albany, New York 12232
Ensure that you enclose copies of all paperwork and correspondence between you and your mover. Once the department receives your complaint, you will receive a letter advising you as to how your complaint will be handled.
If you have any questions, you can contact the Department of Transportation by email at nymoving@dot.state.ny.us or by telephone at 1 (518) 457-6512.
Interstate Moving Complaints
For complaints involving movement across different states, you should contact the USDOT, Federal Motor Carrier Safety Administration, at 1(888) 368-7238. From there, you'll be directed on how to submit your complaint to an office near you and get help.
How to File an Official Complaint Against Becker Movers With the Help of DoNotPay
DoNotPay understands the bureaucracy involved when filing such complaints, yet they are such time-sensitive cases. DoNotPay has a Moving Issues product to help you through it.
Here's how it works.
- Search for moving issues on DoNotPay.
- Start our Solve My Moving Issues product by telling us the name of the moving company you are having issues with.
- Answer some questions about your specific move, your moving company, and the complaint for which you’d like relief.
DoNotPay will write a letter to your moving company detailing both your complaints and your demands for compensation and relief and warn against a lawsuit if those demands aren't met. If you don't get a response within two weeks, we can help you escalate to small claims court.
What Else Can DoNotPay Do?
DoNotPay has the answers to any moving issues you may have. Some of these include the following.
- What to do when movers damaged furniture
- How to send demand letters to a moving company
- File an FMCSA Complaint
- Find out if renter's insurance covers moving damage
- What to do if movers lost my stuff
Check out DoNotPay's Moving Issues product to learn more.