Bailey Moving and Storage: File a Complaint Now

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

Do You Need to File a Bailey Moving and Storage Complaint?

You might see moving as your next great adventure, or a stressful situation that you need to get through. Either way, it can become a nightmare when there's a problem with your moving company. In most cases, your move will go smoothly, your stuff gets packed and shipped, and it all arrives at the other end undamaged. However, if something has gone wrong, you may find that your moving company isn't motivated to solve the problem.

Whether it's missing boxes or a two-day delay, these problems cause you financial hardships, and you want the moving company to make it right. You might find that you need to file a to get the moving company to act. But how do you do that exactly? It might be hard to determine the steps of filing a complaint. DoNotPay partners with you to make it simple.

Reasons to File a Complaint Against a Moving Company

You might pause before filing a and wonder if your reasons for filing a complaint are good enough to move forward. This isn't unusual. Here are some reasons that others have filed complaints against moving companies:

  1. Rude Words or Actions

Moving day creates a tense situation, and you need everyone to be courteous to each other. However, someone from the moving company might do or say something that's rude enough to warrant an official complaint.

  1. Damaged Items

You love your furniture and personal items and expect the moving company to take good care of them for you during the moving process. However, this doesn't always happen. You might find that the moving company won't offer you compensation to cover the replacement of these items.

  1. Movers Arrive Late on Moving Day

It takes a lot of work and effort to move, and you planned for it. You might need to catch a flight to your new home city after the movers finish. If the movers are late, and it becomes too late you might face financial penalties from your apartment complex or the new homeowners.

Here’s an overview of all the legitimate complaints you can pursue. First to the company, then to the authorities.

When the Contract is BreachedLook over the terms of your contract. Charges, quality service, and changes in a plan outside of this are legally actionable and a violation of your contract.
When the Company Policy is ViolatedSometimes, one moving person or driver is a bad apple. They might demand you pay cash or extra fees - outside the company policy.
When You've Been Lied to, Scammed, or DefraudedAny time you've been told one thing and experienced another in a way that was majorly disadvantageous. For example, you were told that Bailey Moving and Storage services would not contract out, and contracted strangers arrive at your destination.
When Your Items Have Been StolenWhen items on your Bill of Lading have disappeared in the move.
Failure to Honor InsuranceIf you were sold fake insurance or promised the trip was insured when it was not.
When There is Extensive DamageWhen your items have been extensively damaged, not just scuffed a little, or when many items sustain damage.
Clear Improper ProcedureWhen your movers don't even try to use best practices like protecting fragile boxes, or they stack heavy on light, or stack furniture on boxes, or don't tie-down, or don't pad furniture.

What to Do Before Filing an Official Complaint

You want to make sure that you have everything in order and that you've given the moving company the chance to fix the issue before you Here are a few things to do:

  1. Talk to Bailey Moving and Storage one final time.
  2. Review the clause in the moving contract that outlines the moving company's liability.
  3. Review and organize your evidence for the complaint.

Sue Bailey Moving and Storage in Small Claims Court With DoNotPay

Taking Bailey Moving and Storage to small claims court is easier than you think. Follow these steps:

  1. Allow the DoNotPay app to create the legal paperwork.
  2. Go to your local small claims court and give them the paperwork.
  3. Double-check your evidence and practice presenting it.
  4. Have your day in court.

Solve the Challenges of Filing a Bailey Moving and Storage Complaint With DoNotPay

You thought after your moving company arrived with your furniture and boxes that would be the end of your moving adventure. However, something went wrong, and you can't get the moving company to correct its mistake or make it right. If you feel like you've exhausted all of your other options, it's time to file a , so you can get results. You don't have to do it alone. DoNotPay makes it a cinch.

How to file a complaint against a moving company using DoNotPay:

  1. Search for moving issues on DoNotPay.

  2. Start our Solve My Moving Issues product by telling us the name of the moving company you are having issues with.

  3. Answer some questions about your specific move, your moving company, and the complaint for which you'd like relief.

DoNotPay will write a letter to your moving company, detailing both your complaints and your demands for compensation and relief and warn against a lawsuit if those demands aren't met. If you don't get a response within two weeks, we can help you escalate to small claims court.

DoNotPay Works Across All Companies/Entities/Groups With the Click of a Button

You might have other questions once you learn how to file a Bailey Moving and Storage complaint. DoNotPay offers information on a variety of topics concerning moving and moving companies. You can start with these articles if you want to explore dealing with moving companies in more depth:

What Else Can DoNotPay Do?

DoNotPay can help you with more chores than filing a Bailey Moving and Storage complaint. Start with these:

Start filing your Bailey Moving and Storage complaint with DoNotPay today.

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