Claim Your Compensation Over Samsung Oven Recall

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

Process Your Claim for Samsung Oven Recall

Getting a new oven can be exciting. It doesn't have the quirks and annoyances that your old one had, and it won't need cleaning for at least a few months. But what if your new Samsung oven has been recalled?

When you buy anything electronic or mechanical, there will always be a chance that it will be recalled, as manufacturers can't predict all the things that may go wrong once they begin mass production.

With that, what exactly do you need to do to claim your ? Let DoNotPay help by doing it for you.

Why Do Some Products Get Recalled?

Even the best-laid plans don't always work out, and this is especially true for products. No matter how carefully it's crafted, something can go wrong. When this includes something like electricity, fire, or other factors, then the consequences of something messing up even slightly can be deadly, and the manufacturer may have to recall it.

But what is a recall, anyway? According to ASQ, it's essentially when a manufacturer realizes that there is a problem with their product, and they offer consumers the chance to either return, exchange, or replace the product.

It's important to note that not all recalls can lead to injuries or other serious consequences. It could be something as simple as an issue with the paint peeling. However, that's not quite the case with the .

Why Is Samsung Recalling Some of Its Ovens?

According to Class Action, some Samsung ovens have trouble with the temperature. Consumers are reporting that the ovens are either not heating up over 150 degrees, or it's becoming dangerously hot. Samsung gas or electric range ovens with the model number DG32-00002B may be affected by the problem.

Samsung is not currently offering a recall for this issue, and the South Korean manufacturer will only service your unit at this time. The Samsung website recommends that you first check the voltage, as this could be a part of the problem. Another solution offered is to not open the oven door so much.

However, according to Class Actions, the above-mentioned recommendations do not solve the problem. If this is the case, Class Actions recommends that you fill out the form on their site to report the issue, and share your story, so it would be clear that this is not just a voltage issue.

Do I Immediately Get a Recall if I Report My Product?

At the current moment, there is no recall on the Samsung ovens. As previously mentioned, Class Actions is trying to recruit more people who are having issues with their Samsung oven, so that they have more evidence. You can contact Samsung and see if customer support will work for you.

There is a way to see if Samsung recalls these ovens. DoNotPay will keep an eye on the situation using the Product Recall Monitor.

How to Check for Recalls Using DoNotPay's Product Recall Monitor

If you don't have a specific recalled product in mind yet, DoNotPay can check to see if any of your recent purchases have been recalled. Simply forward any receipts you have to, and we'll scan them against our updated list of recalled items.

How the Product Recall Monitor works:

  1. Register your email for our Recall Monitor through the Product Recalls product.
  2. Forward any email receipts you have to (you can set up auto-forwarding to make it easier!)
  3. DoNotPay will notify you immediately if one of your purchases is recalled. We'll then help you claim a refund or replacement for it through the steps above!

How to Claim Refunds, Repairs, or Replacements for Recalled Products Using DoNotPay?

Through our Product Recalls product, all you have to do is tell us about the product you purchased and provide receipts/other evidence, and we'll contact the company on your behalf. Whether you're looking for a refund, repair, or replacement for your product, DoNotPay can make sure that your request gets delivered to the right people.

How the Product Recall Claims product works:

  1. Tell us about your purchase, including the product name, brand, store you purchased the item from, price, and date of purchase. If you purchased the item online, enter your transaction details and payment method as well.
  2. Tell us how you found out about the recall.
  3. Choose whether you want a refund, repair, or replacement.
  4. Upload photographic evidence of your purchase and the product if you still have it.
  5. Choose whether you have the capacity to return the item or not.

And that's it! DoNotPay will send your recall request to the manufacturing company on your behalf, asking for a refund, repair, or replacement. You should hear back from the company directly with confirmation and how the refund/replacement will be issued, or the next steps in getting the item repaired.

Let DoNotPay Help You With Your Samsung Oven Recall

Even though there is no recall yet, that doesn't mean there won't be in the future. Even if Samsung does not recall this product, there may be other items in your home or even your car that have a recall which you will need to know. DoNotPay can help because we're:

FastYou don't have to spend your afternoon on the phone trying to reach manufacturers' customer service hotlines.
EasyWe can file your recall claim in just a few easy steps.
SuccessfulNot all recalls will earn you repairs or replacements, but with DoNotPay on your side, you're more likely to get the outcome you want.

DoNotPay Can Handle a Wide Range of Recalls

While your Samsung oven may be frustrating you, there are other recalls out there like:

What else can DoNotPay do?

Unfortunately, DoNotPay is not capable of fighting space aliens. What we can do includes:

DoNotPay can make your life less stressful by handling many small chores that drive you bonkers. Sign up today to get started.

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