The Easiest Way to Claim the Neutrogena Sunscreen Recall

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The Easiest Way to Claim the Neutrogena Sunscreen Recall

Select Neutrogena products have been recalled after detecting traces of benzene. While using sunscreen should be part of your daily routine, it is important to ensure you are not using recalled products. As with any recalls, consumers are looking to get refunds for the Neutrogena sunscreen recall.

Unfortunately, millions of consumers are looking to get refunds for Neutrogena recalls. Consequently, it is becoming increasingly complex and time-consuming. Applying for refunds is challenging, especially since companies are not looking to make more losses. Check out this guide on how to claim a Neutrogena sunscreen recall conventionally and the faster and easier way with DoNotPay.

How Do I Make a Claim for the Neutrogena Sunscreen Recall?

Johnson & Johnson is currently issuing refunds to customers for products including:

  • Neutrogena Ultra Sheer
  • Aveeno Protect+Refresh sunscreen
  • Neutrogena Invisible Daily Defense
  • Neutrogena Cool Dry Sport
  • Neutrogena Beach Defense.

These products were recalled in July 2021 due to the high benzene levels they contained. Currently, products in the US are eligible to claim refunds. There are a few ways to claim your refund for the Neutrogena sunscreen recall:

OnlineTo claim the Neutrogena beach defense recall, you will need to fill out a form at J&J's Consumer Care Center's website. However, when filling out this form, you must provide the product's name, quantity, and size of items you purchased. You will also need to provide proof of purchase if you request a refund for four or more units. This can be a single picture of all items or a scan/picture of the receipt.

At the website portal, scroll down to a red-bordered drop-down menu labeled 'What can we help you with?'. Select 'Concern and Complaint' then fill all the required fields. You will be required to fill in your name, email address, phone number, and physical address.

An empty box on the same page will require further product details, including product name and Lot number. There is also a 'Message' box that you will need to fill in any relevant details. Attach the media files which show proof of purchase. Click 'Send' at the bottom of the page once you have filled in all the required spaces.

Additionally, a customer care center representative will call or email you to ask for additional details such as proof of purchase or to verify your information.

Via PhoneAlternatively, you can claim your sunscreen recall by calling 1-800-458-1673. While you will be able to communicate with a customer care center rep about your refund, the process will not be easy. Applying for the refund on call means you will have to do a good job at convincing the representative that you qualify for the refund.

Unfortunately, claiming the Neutrogena wet skin sunscreen recall refund is time-consuming. Claiming a refund on your own also reduces your chances of qualifying for it. DoNotPay helps consumers claim their refunds through a short and straightforward process.

DoNotPay’s Product Recall Claims productThe normal claiming process is long, tiring, and may be full of errors. Additionally, there is no guarantee that you will get your refund. Here’s why you should consider claiming your Neutrogena Sunscreen Recall:
  • Fast and easy process
  • Straightforward: There are no complications in the process
  • Guaranteed positive feedback: With DoNotPay, you stand a higher chance of getting your refund.

How to Claim Refunds, Repairs, or Replacements for Recalled Products Using DoNotPay:

Through our Product Recalls product, all you have to do is tell us about the product you purchased and provide receipts/other evidence, and we'll contact the company on your behalf. Whether you're looking for a refund, repair, or replacement for your product, DoNotPay can make sure that your request gets delivered to the right people.

How the Product Recall Claims product works:

  1. Tell us about your purchase, including the product name, brand, store you purchased the item from, price, and date of purchase. If you purchased the item online, enter your transaction details and payment method as well.
  2. Tell us how you found out about the recall.
  3. Choose whether you want a refund, repair, or replacement.
  4. Upload photographic evidence of your purchase and the product if you still have it.
  5. Choose whether you have the capacity to return the item or not.

And that's it! DoNotPay will send your recall request to the manufacturing company on your behalf, asking for a refund, repair, or replacement. You should hear back from the company directly with confirmation and how the refund/replacement will be issued or the next steps in getting the item repaired.

Check out DoNotPay's access to help you with the Neutrogena sunscreen recall.

Do I Immediately Get a Neutrogena Recall if I Report my Product?

Unfortunately, reporting your product does not always guarantee a full recall. The ability to get a recall typically depends on how much evidence you will provide to prove the product's deficiency. Without the evidence, there is almost no chance of applying for and getting the recall.

On the bright side, DoNotPay can create a strong argument on your behalf to help you claim and get a refund. Claiming the refund on your own can be a long, tiring, and overwhelming process. Below are the steps you can follow to help you get the refund fast and easily.

DoNotPay Works Across All Companies

Aside from Neutrogena, DoNotPay can also help you claim Aveeno sunscreen recall. With years of experience and expertise, DoNotPay can help you get your recall/refund from several entities. These include:

What Else Can DoNotPay Do?

DoNotPay provides a wide range of help, including these four popular services:

  1. Filing a complaint
  2. Disputing seatbelt tickets
  3. Dealing with insurance claims
  4. Claiming a warranty

Sign up with for an easy and fast claiming process for your Neutrogena recalls.

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