Rock 'n Play Recalled Due To Infant Deaths

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

Rock 'n Play Recalled Due To Infant Deaths

In April of 2019, Fisher-Price announced a Rock 'n Play recall issued for every model of their popular children's sleeper. Including more than 4.7 million units, the recall was issued after more than 30 infants died from asphyxiation while sleeping in a Rock 'n Play. This article takes a look at who can file a claim in the Rock 'n Play recall and how to do so. Then keep reading to find out how can save you time and money by filing the claim on your behalf.

Who Is Eligible To Make A Claim In The Rock 'n Play Recall

Anyone who purchased the Fisher-Price Rock 'n Play before April of 2019 is entitled to a refund of their purchase. To find out if your unit was among those recalled, you must go to and follow the prompts labeled Important Recall Information.

Are Claims Automatically Approved In The Rock 'n Play Recall?

Once you have verified that the model you purchased was included in the recall, you must complete the steps in the recall process to receive your refund. Fisher-Price will issue you a recall kit that includes instructions about how to disassemble the unit. The company asks that specified parts of the unit be returned to validate your refund claim.

How To File A Rock 'n Play Recall Claim On Your Own

These are the steps you must take to file a claim for the Rock 'n Play recall on your own.

  1. Visit
  2. Follow the prompts labeled Important Recall Information
  3. Follow the prompts to ensure that the model you purchased was included in the recall
  4. Fill out the form to be sent a recall kit
  5. Follow the instructions in the recall kit to disassemble the unit.
  6. Send the hubs to Fisher-Price as instructed to validate your claim.
  7. The refund should arrive within 12 to 16 weeks.

File A Rock 'n Play Recall Claim Using DoNotPay

How to claim refunds, repairs, or replacements for recalled products using DoNotPay:

Through our Product Recalls product, all you have to do is tell us about the product you purchased and provide receipts/other evidence, and we'll contact the company on your behalf. Whether you're looking for a refund, repair, or replacement for your product, DoNotPay can make sure that your request gets delivered to the right people.

Here's how the Product Recall Claims product works:

  1. Tell us about your purchase, including the product name, brand, store you purchased the item from, price, and date of purchase. If you purchased the item online, enter your transaction details and payment method as well.
  2. Tell us how you found out about the recall.
  3. Choose whether you want a refund, repair, or replacement.
  4. Upload photographic evidence of your purchase and the product if you still have it.
  5. Choose whether you have the capacity to return the item or not.

And that's it! DoNotPay will send your recall request to the manufacturing company on your behalf, asking for a refund, repair, or replacement. You should hear back from the company directly with confirmation on how the refund/replacement will be issued or the next steps to get the item repaired.

DoNotPay Works Across All Companies/ Entities/ Groups To File Recall Claims

If you need to file a recall claim, DoNotPay can help you determine who you should talk to, what evidence to gather, and can craft a strong argument with the information you provide. You can file claims for recalls on any product or vehicle because DoNotPay works the same for all companies, entities, or groups.

Medical EquipmentPhilips CPAP Recall
Exercise EquipmentPeloton Recall
Food ProductsHot Pocket Recall

Tyson Chicken Recall

Beauty ProductsSunscreen Recall

Not what you are looking for? Check out one of the other articles in the DoNotPay Recalls series.

Why Use DoNotPay To File A Claim In The Rock 'n Play Recall

Using to file a refund claim for the Rock 'n Play recall requires answering a few simple questions, and your recall kit will be on the way to your home. You will save time navigating the website to determine if your product matches the recall and filling out the form to get the recall kit. File your claim in a fast, easy, successful way, using DoNotPay.

What Else Can DoNotPay Do?

DoNotPay offers a variety of ways to save you time and money with a wide range of products. These products are fast and easy to use and have proven successful at saving time and money while handling complex or confusing tasks for you.

Want your issue solved now?