Navigating the Purina Pro Plan Recall

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Claim Your Purina Pro Plan Recall Today with DoNotPay

Your pets deserve the best diet possible, and when you choose their food, you should choose with confidence. Unfortunately, mistakes in the manufacturing process happen, and companies need to make recalls. If you are unsure how pet food recalls work or if you are affected, DoNotPay can help you understand the recent and if you are eligible for a claim.

What Does the Recent Purina Pro Plan Recall Entail?

Nestl e Purina PetCare recently issued a of a limited amount of Purina Pro Plan Complete Essentials Tuna Entree In Sauce Wet Cat Food, in 3-ounce cans. They did this because they received a small number of complaints from pet owners. Owners were finding black flexible plastic pieces in their pet's food. Nestle Purina PetCare identified the source and has made changes to their manufacturing process, but out of an abundance of caution, they issued the recall to potentially prevent any injuries or illnesses. Their recommendation is to discard the affected products and seek a replacement.

How To Identify If You Have a Product Affected by the Recall

If you have purchased Purina Pro Plan pet food recently, you may be wondering if your furry friend's diet could be affected. It is important to quickly identify if your pet food is part of the recall, so you do not risk feeding it to your pet.

Where Did You Purchase Your Pet Food?

The particular products affected were only sold at pet specialty stores, farm, and feed stores, and online retailers in the United States. If you purchased a specific brand of cat food at one of these types of retailers, your pet food may be affected by the recall.

Check The Bottom of the Can

Check the bottom of your can(s) to see if the UPC, "best by" date, and lot production code match the recalled products:

  • Consumer UPC 38100-11197
  • Best by date: JUN2023
  • Lot Production Code: 11621160

If your Purina Pro Plan pet food is included in the recall, you are entitled to a replacement.

How Do I Make a Claim for the Purina Pro Plan Recall?

  1. Verify that your pet food matches the recall.
  2. Contact Nestle Purina PetCare regarding the recall. You may call them at 1- 866-979-2478
  3. Follow all of their instructions for claiming your replacement product.

What Are the Next Steps for Claiming Your Recall?

If you want to try to avoid the hassle of phone calls and waiting on hold, you can try to contact Nestle Purina PetCare via their online form. You will need to fill out all your personal contact information, so they can email or call you back. You may choose to upload files for proof, such as pictures of the cans or purchase receipts, and explain in detail why you are requesting a replacement.

By contacting them online, you must read and verify that you agree with their Terms & Conditions, Privacy Policy, and Ads. This is not the preferred method of discussing the recall, but it is worth a try if you are unable to get through on the phone or resolve your issue.

Easily Claim Your Purina Pro Plan Recall with DoNotPay

If you want to claim your Purina Pro Plan recall without worrying about phone calls and waiting on hold, or whether you'll get a timely and appropriate response from their online form, let DoNotPay handle your recall.

How to claim refunds, repairs, or replacements for recalled products

using DoNotPay:

Through our Product Recalls product, all you have to do is tell us about the product you purchased and provide receipts/other evidence, and we'll contact the company on your behalf. Whether you're looking for a refund, repair, or replacement for your product, DoNotPay can make sure that your request gets delivered to the right people.

How the Product Recall Claims product works:

  1. Tell us about your purchase, including the product name, brand, store you purchased the item from, price, and date of purchase. If you purchased the item online, enter your transaction details and payment method as well.
  2. Tell us how you found out about the recall.
  3. Choose whether you want a refund, repair, or replacement.
  4. Upload photographic evidence of your purchase and the product if you still have it.
  5. Choose whether you have the capacity to return the item or not.

And that's it! DoNotPay will send your recall request to the manufacturing company on your behalf, asking for a refund, repair, or replacement. You should hear back from the company directly with confirmation and how the refund/replacement will be issued, or the next steps in getting the item repaired.

Why Use DoNotPay to Claim Your Purina Pro Plan Recall

FastYou don't have to spend hours trying to solve the issue
EasyYou don't have to struggle to fill out tedious forms or keep track of all the steps involved in solving your problem
SuccessfulYou can rest assured knowing we'll make the best case for you

DoNotPay Can Help You With Other Recalls Too

DoNotPay will take all of the work and put your mind at ease.

What else can DoNotPay do?

Helping you solve recalls is just one of the many things DoNotPay can do. Take a look at just a few of the many problems DoNotPay can help you solve:

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