See if You Qualify for the Note 7 Second Recall Program

Cell phone manufacturers have a responsibility to make their devices safe and reliable. When Samsung Note 7 caught fire in 2016, the company declared that the model was defective. Research proved that the issue was from the battery. But, after the first recall of the Samsung Note 7, there were still cases of explosions. Hence, the need for the Samsung .

To avoid safety risks, Samsung announced a recall. If you own a Samsung Note 7 device, it's best to shut down the phone and claim for a refund or replacement.

But the recall process is not always straightforward. It requires experience and knowledge. To avoid making a fruitless and frustrating recall effort, get help from DoNotPay.

How Do I Make a Claim for the Samsung Note 7 Second Recall?

The Samsung Note 7 recall update affects all Samsung Galaxy Note 7 devices. For safety concerns, if you're using a Samsung Galaxy device now, join the recall program.

Samsung allows consumers to choose between a refund or replacement. So, you have the option to exchange your current Samsung Note 7 for a new device. If the new Samsung device is cheaper, you can get a refund for the price difference.

This Samsung Note 7 recall again offers a complete refund for your Samsung Note 7 and accessories. So, how can you partake in the Samsung Note 7 second recall exercise?

Replacement

Make sure you order your device and accessories from a licensed store.
To verify your eligibility for the program, visit the Samsung Note 7 recall page. Then enter your email address and order number. We recommend you specify the same email used to place your order.
Opt for a prepaid shipping box delivered to your doorstep. Once the box arrives, make sure you return your old device in under 14 days.
You can also choose to have a Samsung representative pick it up.
For help on Samsung note 7 replacements, call the number 1-855-726-8721.

Refund

If you got your device from an authorized Samsung dealer, you're eligible for the refund program.
To start the process, make available your email and order confirmation number. The acceptable email address is the one used for making the order.
Then go to the Samsung recall website to specify your email and order number.
Select a prepaid shipping return box to return your old Samsung device under 14 days
Otherwise, you can schedule an appointment with a Samsung customer representative.
If you have issues or want to make inquiries, call the line 1-855-726-8721.

Though Samsung intended to protect its customers, the recall process is complex. As a result, many fail to follow through to the end. Instead of feeling discouraged and losing your claims, contact DoNotPay to take charge.

Why the Recall on Samsung Note 7 Affects All Galaxy Devices

The Samsung Note 7 is one of the company's most advanced phones ever made.

Weeks after the phone's release, several reports of phone explosions rocked the internet. The phone came with a disastrous battery that endangered lives. So, people were afraid to buy the device due to a possible fire outbreak. The various backlashes prompted the tech company to start a recall program.

The Samsung Note 7 second recall program affects all Samsung Galaxy devices. That includes replacement and original Samsung phones and accessories. So, anyone with a Galaxy Note 7 phone is eligible for a refund or reimbursement.

How to Know if Your Samsung Note 7 Smartphone Is Affected, Using the DoNotPay Recall Product

If you're using a Samsung Galaxy Note 7 device, then get ready to claim the recall. DoNotPay tools make it easier to tell if your device is under the Samsung Galaxy Note 7 second recall. If you want to sign up for the DoNotPay recall product, follow these steps:

Register your email for our Recall Monitor through the Product Recalls product
Forward any email receipts you have to recalls@donotpay.com (preferably, you can set up auto email forwarding to make it easier)
DoNotPay will notify you immediately if one of your purchases is recalled. Then, we'll help you claim a replacement or reimbursement using the steps above.

How to Claim Refunds, Repairs, or Replacements for Recalled Products Using DoNotPay

Remember, the Samsung Note 7 second recall procedures take time. Besides, it may not always succeed. In this case, you might lose your claims to replacement or refund.

Contact us if you lack the time and resources to complete the Samsung Note 7 second recall process. DoNotPay has the experience and resources to make you win your recall claim with less effort.

Read on to see how it works!

Tell us about your purchase, including the product name, brand, store you purchased the item from, price, and date of purchase. If you purchased the item online, enter your transaction details and payment method as well.
Tell us how you found out about the recall.
Choose whether you want a refund, repair, or replacement.
Upload photographic evidence of your purchase and the product if you still have it.
Choose whether you have the capacity to return the item or not.