Learn How to Manage the Merrick Dog Food Recall [Easy Way]

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm, is not licensed to practice law, and is not equivalent to the services of a licensed lawyer. DoNotPay provides a platform for legal information and self-help, and does not offer legal services. Third party news articles mentioned on our website do not necessarily reflect the views of the company, or the current services that we offer.

How to Manage the Merrick Dog Food Recall the Easy Way

Finding out that the manufacturer recalled your pet's food could leave you worried, frustrated, and in many cases, unsure what to do next. Was your dog harmed by eating the harmful food? How can you manage your pet food budget if you need to dispose of uneaten food? Like recalls in the healthcare, fitness, and food industries, pet food recalls usually offer compensation to refund the purchase.

DoNotPay can make it much easier to

How Do I Make a Claim for the Merrick Dog Food Recall?

Was your dog food recalled when Merrick Dog Food recalled the beef-based treats for the dog food line in 2018? If so, you may need to:

  1. Contact customer service for Merrick Dog Food at 1-800-664-7387 between 8 am and 5 pm Central Time.
  2. Email customerservice@merrickpetcare.com.

You will need to provide information about the treats you purchased and when you purchased them to file a claim.

Unfortunately, to file a claim through Merrick Dog Food on your own, you will need to take advantage of the specific customer service hours when Merrick customer service representatives are available. You may also have a long wait to get your refund in your hands.

Why Did the Merrick Dog Food Recall Occur?

The Merrick Dog Food recall occurred on several beef treats manufactured by the Merrick Dog Food company, including:

ItemUPCBest Before Date Range
Castor & Pollux Good Buddy Prime Patties Real Beef Recipe 4 oz.7808725108065/1/2017-9/1/2019
Castor & Pollux Good Buddy Sausage Cuts Real Beef Recipe 5 oz.7808725107455/1/2017-9/1/2019
Merrick Backcountry Great Plains Real Beef Jerky 4.5 oz.0228087861605/1/2017-9/1/2019
Merrick Backcountry Great Plains Real Beef Sausage Cuts 5 oz.0228087860475/1/2017-9/1/2019
Merrick Backcountry Great Plains Real Steak Patties 4 oz.0228087860785/1/2017-9/1/2019

Manufacturers recalled these products because of the excessive thyroid hormone levels of the beef treats.

Dogs who consume high levels of beef thyroid hormone may show a variety of symptoms, including:

  • Increased thirst
  • Higher rates of urination
  • Restlessness
  • Increased heart rate
  • Weight loss
  • Vomiting
  • Diarrhea

If a pet has consumed those products and has dangerous symptoms, pet owners should contact their vet's office as soon as possible to help resolve symptoms.

Will I Get an Automatic Refund if I Report My Merrick Dog Food Purchase?

In many cases, you can obtain an immediate refund when you submit your recalled Merrick Dog Food information. However, it can take time to verify your purchase. If you do not offer the correct information, you may have difficulty getting your refund.

DoNotPay Can Help Manage Your Merrick Dog Food Recall and Future Product Recalls

DoNotPay offers several services to help you manage and keep track of recalls that could regularly impact the products you use.

Recall Tracking

Are you worried about the food you might feed your pet in the future? Do you worry about future recalls on treats and products you give to your pet? DoNotPay can help with recall tracking services.

If you don't have a specific recalled product in mind yet, DoNotPay can check to see if any of your recent purchases have been recalled. Simply forward any receipts you have to recalls@donotpay.com, and we'll scan them against our updated list of recalled items.

How the Product Recall Monitor works:

  1. Register your email for our Recall Monitor through the Product Recalls product.
  2. Forward any email receipts you have to recalls@donotpay.com (you can set up auto-forwarding to make it easier).
  3. If the manufacturer recalled one of your purchases, DoNotPay would notify you immediately. We'll then help you claim a refund or replacement for it.

With DoNotPay's recall tracking and monitor, we can let you know any time your pet food or treats face a recall and make it easier for you to ensure that you're feeding your pet food that is:

  • Safe
  • Healthy
  • Helpful

Recall Claims

Ready to claim your recall through DoNotPay? Whether you're dealing with the Merrick Dog Food recall or a recall for another product, the process is simple.

All you have to do through our Product Recalls product is tell us about the product you purchased and provide receipts or other evidence, and we'll contact the company on your behalf. Whether you're looking for a refund, repair, or replacement for your product, DoNotPay can make sure that your request gets delivered to the right people.

How the Product Recall Claims product works:

  1. Tell us about your purchase, including the product name, brand, store you purchased the item from, price, and date of purchase. If you purchased the item online, enter your transaction details and payment method as well.

  2. Tell us how you found out about the recall.

  3. Choose whether you want a refund, repair, or replacement.

  4. Upload photographic evidence of your purchase and the product if you still have it.

  5. Choose whether you have the capacity to return the item or not.

And that's it. DoNotPay will send your recall request to the manufacturing company on your behalf, asking for a refund, repair, or replacement. You should hear back from the company directly with confirmation and how the refund will work.

Why DoNotPay Is the Ideal Solution for Managing Your Merrick Dog Food Recall

DoNotPay is a fast, convenient way to care for your product recalls. We take the stress out of the process so you can focus on other tasks that make up your busy day. Furthermore, DoNotPay is reliable. You can count on us to ensure your recall is processed correctly so you don't miss out on the compensation you deserve.

DoNotPay Can Help With Other Types of Recalls, Too

At DoNotPay, we handle a wide range of recall types. DoNotPay can help you navigate human food recalls, sunscreen recalls, vehicle recalls, and even recalls on prescription medication.

Are you ready to get started ? DoNotPay is here to help. Check out our services today to learn how we can simplify everything from online bill pay to closing your bank account.

Want your issue solved now?