A Fast and Easy Way to File a Mercedes Recall Claim

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

A Fast and Easy Way to File a Mercedes Recall Claim

Ever wondered why your Mercedes keeps having issues one after another? Perhaps it's part of a , and you might not even be aware of it.

What happens is, some mechanics and auto repair shops don't have access to recall information. And sometimes those that do, fail to disclose them so that they can collect an extra paycheck.

Although companies send out notifications on vehicle recalls to registered vehicle owners, sometimes the letters end up as part of junk mail. Whatever the case, it's important to check if your vehicle has a recall. Some sites help you by entering your VIN, but they may not always be up to date.

DoNotPay can help you check for a Mercedes recall without the hassle and in minutes. The systems and databases are up to date to provide you with accurate and reliable information.

What Happened With the Mercedes Recall?

Mercedes Benz international had two significant recalls. The main one involved TK Holdings (Takata), where the airbags were reported to have a defect. The recall affected over 900,000 Mercedes vehicles of the following models:

  • C-Class
  • E-Class
  • GLK-Class
  • SLS-Class

The other recall was for Mercedes vehicles sold between 2018 and 2020, which affected over 40,000 vehicles. The models had a software issue that affected the vehicles' emergency call technology.

Who is Eligible for the Mercedes Recall?

Anyone who owns a Mercedes-Benz with a safety recall is eligible for a free repair, whether it's a new car or a used car. New cars, however, cannot be sold if there is a safety recall present. A general rule regarding vehicle recalls is that they have no expiration date. However, manufacturers may charge repair fees if the recalled vehicle is over ten years old.

How to Make a Claim for the Mercedes Recall

If you find that your Mercedes Benz has an open recall, you have every right to claim it. Recalls indicate that the manufacturer caused the vehicle's defects, and they should be responsible for fixing the defects.

Mercedes fixes their recalled cars by:

  • Compensating vehicle owners for repair costs
  • Repairing the recalled parts
  • Replacing the recalled parts

Mercedes sends out notifications for recalls and has dealers nationwide who deal with repairs. The company handles all recalls, although their processes are very slow and may cost you valuable time following up before you can be compensated. With DoNotPay, you don't have to make any follow-ups or wait weeks before you can get a dealership appointment.

Do I Immediately Get a Recall if I Report My Mercedes?

Reporting a Mercedes safety issue is the first step to getting a repair recall. You can make the report on the safercar.gov website. While an investigation into the issue may be started, it will take time before you can get reimbursement or repairs.

To report your Mercedes for safety, you need to provide the following information:

  • Vehicle identification number (VIN)
  • Vehicle mileage
  • Your contact information
  • Description of the safety issue
  • Vehicle damage
  • Evidence of the claims
  • Relevant aftermarket equipment

Getting a Mercedes recall or reimbursement can be an uphill battle whether you're responding to a safety recall or making a report on a safety issue. The steps involved in your Mercedes recall are complex and time-consuming, which can be very annoying. DoNotPay helps you ease the time and effort it takes to sort out your Mercedes recall issue.

How to Check for Safety Recalls on Your Mercedes Using DoNotPay's Car Recall Monitor?

If you own a vehicle, whether it's used or new, it's crucial to check for recalls. Driving a recalled vehicle can lead to accidents and fatalities.

How the Car Recall Monitor Works:

  1. Enter your vehicle information, including the make, model, and year.
  2. We'll automatically check the NHTSA database to see if your vehicle has been involved in any recalls.
  3. We'll generate a report summarizing all of the recalls, including the recalled date, NHTSA campaign number, required remediations, and more.

How to Claim Refunds, Repairs, or Replacements Using DoNotPay?

Through our Product Recalls product, all you have to do is tell us about the product you purchased and provide receipts/other evidence, and we'll contact the company on your behalf. Whether you're looking for a refund, repair, or replacement for your product, DoNotPay can make sure that your request gets delivered to the right people.

DoNotPay Monitors Recalls Across All Industries

Recalls occur across many products, such as dog food and sunscreen. And DoNotPay is there to help you with them, whether it's finding out which of your products have been recalled or getting reimbursement for purchasing a defective product. Be sure to check out the information on other product recalls that have occurred, such as:

Beauty Products
Medical and Exercise Equipment

How it works:

  1. Tell us about your purchase, including the product name, brand, store you purchased the item from, price, and date of purchase. If you purchased the item online, enter your transaction details and payment method as well.
  2. Tell us how you found out about the recall.
  3. Choose whether you want a refund, repair, or replacement.
  4. Upload photographic evidence of your purchase and the product if you still have it.
  5. Choose whether you have the capacity to return the item or not.

And that's it! DoNotPay will send your recall request to the manufacturing company on your behalf, asking for a refund, repair, or replacement. You should hear back from the company directly with confirmation on how the refund/replacement will be issued or the next steps to get the item repaired.

Why Use DoNotPay to Solve the Mercedes Recall?

DoNotPay is the self-driving car of virtual assistants. Here's why we think you'll love us:

  • We're Fast--You'll get the best outcome in the least amount of time.
  • We're Easy--Send in your recall information and set up appointments with just a few quick steps.
  • Successful--Don't settle for insufficient repairs or unwarranted fees.

Are you ready to try us out on the open road? Let us help you solve your Mercedes recall issues today. If you like our handling, we're here to get you over life's other speed bumps!

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