How to Get a League of Legends Refund in Just a Couple of Minutes

League of Legends (LoL) is a famous multiplayer online battle arena (MOBA) video game that has become one of the most popular competitive games since its release in 2009. It was designed by Riot Games, and inspired by the Defence of the Ancients (DOTA). 

The game is one of the most recognizable names in esports, with countless streamers offering their gameplay of LoL for numerous fans and players all across the globe.

There are millions of micro-transactions going on in LoL and a mistake can easily be made. This means that you may end up wanting a refund for an item, and DoNotPay is here to help you do that!

How to Get a League of Legends Refund With DoNotPay

DoNotPay can provide you with online services that range from canceling subscriptions to disputing parking tickets or suing someone in the small claims court. We can also help you get refunds from numerous big-time companies that are known to make customers jump through hoops before returning their money. 

We realize that gamers take their games seriously and that getting a refund can mean a lot, especially in games where you can buy in-game items for real money.

Here’s how you can get a League of Legends refund with DoNotPay: 

  1. Sign in to DoNotPay in your web browser or iOS device
  2. Scroll down and find Chargeback Instantly
  3. Answer the Chatbot’s questions
  4. Left-click on Sign and Send

Once you’ve taken those four steps, DoNotPay will take charge of requesting your League of Legends refund. We will automatically send a refund request to your bank. A letter with useful information about VISA and MasterCard policies will be sent to you, which can be crucial for building your case. 

How to Request a League of Legends Refund On Your Own

Requesting League of Legends refunds can be done by either using the game client or submitting a ticket on the League of Legends website. Refunding LoL champions and skins can be done in the game client, but refunds for Rune Pages, Summoner Name Changes, Summoner Icons, and Chroma Packs must be done through Player Support tickets.

Can You Request a Refund Via

Yes / No
DoNotPay

Yes

Email

No
Phone

No

Letter

No
Website

Yes

In-person

No
Game Client

Yes

Requesting a League of Legends Refund Using the Game Client

If you want to get a League of Legends refund on your in-game purchases, you can do so in your game client. For specific in-game purchases, you will have to submit a ticket to the League of Legends support. For submitting a request for a League of Legends refund in the game client, follow these steps: 

  1. Log in to your LoL account using the game client
  2. Go to the Store, located in the top right corner of the client
  3. Left-click on Account, located under your Riot Points (RP) and Blue Essence (BE) balance
  4. Left-click on Purchase History
  5. Choose the item you wish to refund
  6. Confirm the refund request by left-clicking on Refund

In case you’ve requested a League of Legends champion refund, you will immediately get your BE back, and it will be displayed in your BE balance section. A League of Legends refund will cost you one refund token. 

When you make a brand-new account, you get three refund tokens. Riot Games has made one more refund token available for the players as of January 2020. If you have not claimed your refund token, you can do so by logging in to your account. 

How to Get a League of Legends Refund Through The LoL Website

If you’ve failed to get a champion, skin, or any other content refund through the game client, you can submit a request to the League of Legends Player Support for a manual refund. This can be done for purchases that occurred within the past 90 days, and you still have to own a refund token. Make sure you select the correct subjects when submitting a ticket: 

  • For Summoner Icons choose the Summoner Icon Refund Request and your summoner name
  • For Rune Pages choose the Rune Page Refund Request and your summoner name
  • For Summoner Name Changes choose Summoner Name Change and your summoner name
  • For Chroma Packs choose Chroma Packs Refund Request and your summoner name

League of Legends Refund Policy

The League of Legends Refund Policy states that the players lose their right to change their mind, cancel the order, or get a refund if they are given immediate access to the digital content. In other words, if you download the content, you lose your right for a refund. There are exceptions in the League of Legends’ strict refund policy. 

How Do League of Legends Refund Tokens Work?

When you log in to your account for the first time, you have three refund tokens. The refund tokens can be used to get a refund for the content that has been purchased within the 90-day limit. Each item you get a refund for will cost you one token. If you’ve purchased the Spirit Blossom Yasuo skin, you will have to spend a token to get a refund for it. 

Once your item is processed, you will receive the same currency and amount you used for the transaction. For example, if Spirit Blossom Yasuo costs RP 1350, you will get that exact amount of RP back.

Items You Can Refund

The following items can be returned through the game client:

  • Champions
  • Skins
  • Wards skins
  • Individual chromas
  • Emotes
  • Rune pages
  • Summoner name changes
  • Summoner icons
  • Chroma packs

Please note that Rune pages, Summoner icons, and Chroma packs cannot be refunded using the client. These items must be refunded by submitting a ticket. 

Items You Can’t Refund

As stated in the League of Legends’ refund policy, these are the items that cannot be refunded:

  • Boosts
  • Account transfers
  • Bundles
  • Promotional items
  • Esports summoner icons
  • Gifts
  • Hextech inventory (keys, shards, chests, etc.)
  • Event passes

You cannot get a refund for boosts because this specific item is consumable. Bundles cannot be refunded because the cost of a bundle is based on the content you already own. Esports summoner icons are non-refundable because 20% of the price goes directly to the team in question, and the other 80% supports prizes, streaming, events, and more. Promotional items are not eligible for refunds because those items are free or unlocked, rather than purchased. 

Possible Issues When Requesting a League of Legends Refund

If you’ve purchased an item in the LoL store by accident or you’ve mis-clicked, you will still have to use a token to refund it. In this case, you will not get a free refund. Riot Games will not provide free refunds for accidental purchases because a token was implemented to handle these situations. 

It is also important to remember that LoL does not provide cash refunds for RP purchases and gifts.

What Else Can DoNotPay Do For You?

DoNotPay can handle a variety of online or offline grievances. We can provide you with useful information about canceling unwanted subscriptions, getting compensation from airliners, and much more. One of the services you should check out is the Virtual Credit Card. You can use the DoNotPay Virtual Card to subscribe for free trials and not be charged for the subscription after the trial expires. The beauty of a virtual credit card is that information found on your real credit such as credit card number, expiration date, CVV number, or your name is not revealed! This is because a virtual card creates a temporary account number that cannot be misused by fraudsters. This can help you save money on a gym membership you never used, or an online service you completely forgot about. We can also help you handle: