Everything You Need To Know About The iPhone 7 Recall

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm, is not licensed to practice law, and is not equivalent to the services of a licensed lawyer. DoNotPay provides a platform for legal information and self-help, and does not offer legal services. Third party news articles mentioned on our website do not necessarily reflect the views of the company, or the current services that we offer.

Everything You Need To Know About The iPhone 7 Recall

If you own an iPhone 7, you may be entitled to free repairs from Apple. The iPhone 7 Repair Program for "No Service" was launched in response to a component failure. If your iPhone 7 displays "No Service" even when service is available, keep reading to find out if your model number is included in the iPhone 7 recall and how you can get the problem repaired for free by Apple. Then find out how can save you time and money by filing your iPhone 7 recall claim on your behalf.

If you don't have an iPhone 7, check out other articles in the Recalls series.

Does the Recall Include All iPhone 7 Models?

The iPhone 7 recall includes three model numbers sold across five countries. All of the devices included in the iPhone 7 recall were manufactured between September 2016 and February 2018.

Country/City SoldModel Number
  • A1660
  • A1780
  • A1779
Hong Kong
  • A1660
  • A1660
United States
  • A1660

Why You Should File An iPhone 7 Recall Claim

If your device is included, Apple will repair the problem at no cost to you. If you have already paid for repairs related to the component issue, you may be reimbursed. The component failure is a manufacturing flaw that Apple is responsible for fixing free of charge. Any damage to your iPhone that will cause a problem with completing repairs, like a cracked screen, must be repaired first, and these repairs will cost you.

How You Can File An iPhone 7 Recall Claim Yourself

If your iPhone 7 is one of the three models included and your iPhone displays "No Service" even when service is available, here are the steps you should take to have your iPhone repaired free of charge.

  1. Find the model number located on the back of the iPhone 7 to determine if your device is one of the three models included.
  2. Back up your iPhone files and contacts before having the device serviced.
  3. Take your device to an authorized service provider, an Apple retail store, or contact Apple Tech Support.
  4. Your iPhone will be sent to an Apple Repair Center to be serviced.
  5. After repairs are completed, your device will be returned to you.

If you have paid for repairs related to the component failure, you should check for an email notifying you of the reimbursement. If you did not receive an email, you must go to the Apple support website and contact Apple with proof of eligible repairs.

How Much Time Do You Have To File An iPhone 7 Recall Claim?

Your device can be repaired free of charge within four years of the original retail sale of the device. Because the models included were manufactured between 2016 and 2018, many were likely to have sold throughout 2018 and early 2019. These devices are still eligible for repair until 2022 or 2023. Devices originally sold in 2016 and 2017 may no longer be eligible for free repairs.

File An iPhone 7 Recall Claim Using DoNotPay

DoNotPay has four products available to save you time and money when obtaining your refund, repair, or replacement due to a recall. By uploading your receipts, DoNotPay can monitor your purchases and compare them with the most up-to-date recall lists, alerting you when your purchases are potentially being recalled. The VIN recall monitoring product does the same thing but uses the VIN of your automobile. When recalls affect you, DoNotPay will obtain a refund, repair, or replacement on your behalf or schedule dealership appointments for repairs relating to a recall of your automobile.

How to claim refunds, repairs, or replacements for recalled products using DoNotPay:

Through our Product Recalls product, all you have to do is tell us about the product you purchased and provide receipts/other evidence, and we'll contact the company on your behalf. Whether you're looking for a refund, repair, or replacement for your product, DoNotPay can make sure that your request gets delivered to the right people.

How the Product Recall Claims product works:

  1. Tell us about your purchase, including the product name, brand, store you purchased the item from, price, and date of purchase. If you purchased the item online, enter your transaction details and payment method as well.
  2. Tell us how you found out about the recall.
  3. Choose whether you want a refund, repair, or replacement.
  4. Upload photographic evidence of your purchase and the product if you still have it.
  5. Choose whether you have the capacity to return the item or not.

And that's it! DoNotPay will send your recall request to the manufacturing company on your behalf, asking for a refund, repair, or replacement. You should hear back from the company directly with confirmation on how the refund/replacement will be issued or the next steps to get the item repaired.

Why You Should Use DoNotPay To File An iPhone 7 Recall Claim

The products offered by allow you to file recall claims in a fast, easy, successful way. No searching for information about where and how to file a claim, this product will determine where claims should be sent, assist you in gathering evidence to validate your claim, and using the information you enter the product can argue your claim when necessary.

Works For Recalls From All Companies/Entities/ Groups

The DoNotPay recall products work the same across all companies, entities, and groups. No matter what is being recalled, you can easily upload receipts for monitoring or check for known recalls that might affect you. Even potentially dangerous automobile recalls are easily handled and quickly repaired. Check out these other articles in the Recalls series.

What Else Can DoNotPay Do?

With a wide range of products that handle a variety of complex or confusing tasks, DoNotPay works to save you time and money. Check out some of the other products that DoNotPay has to offer.

Want your issue solved now?