How to Cancel Doordash Orders Easily

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How to Cancel Your DoorDash Order the Easy Way

We've all come to depend on convenient services like DoorDash. Who hasn't really appreciated the way they deliver to your home, work, or even picnic site in just a few moments while you wait? There are times when you simply cannot run out to pick up your own food. Whether it's a sickness, work, study, or play – it's just not always possible.

On the other hand, things change fast in this modern world, and you never know what's around the corner. A surprise meeting, emergency injury, broken pipe, or natural disaster can all keep you from needing the meal you just ordered. When life happens, you need to as fast as possible. Good thing DoNotPay can help you in canceling many services like DoorDash, PayPal, eBay, Venmo, and more.

How to Cancel DoorDash Orders

order is possible, although it is a bit of a chore. There are several time-consuming steps that must be taken before you can cancel your food order through DoorDash. There are two ways to get it done – the mobile app or the desktop site.

Mobile App

  1. Log in to your account via mobile app or desktop site.
  2. Find the order you want to cancel under the "orders" tab.
  3. In the top right corner, tap the help link.
  4. Select "Cancel Order" from the menu choices.


  1. Log in to your account
  2. Select the three-lined icon on the top right corner of the home page.
  3. Choose the order you want to cancel.
  4. Select the help option on the right.
  5. Select cancel order.

Can You Get Refunds for Canceled Orders?

Refunds for canceled orders are given only at the discretion of DoorDash. You may receive a cash refund or credits. Decisions are made based on the status of the order such as if the order was confirmed by the restaurant and if a dasher is already assigned to pick it up.

  • If the restaurant has not confirmed the order and a dasher has not been assigned, you get a full refund.
  • If the restaurant has not confirmed the order and a Dasher has been assigned, you get partial refund/credits.
  • If the restaurant has confirmed the order and a Dasher has not been assigned, there is no refund
  • If the restaurant has confirmed the order and a Dasher has been assigned, there is no Refund.

Customer Support

You can contact DoorDash through:

DoorDash Customer Support Number855-431-0459
DoorDash Support Email
DoorDash Support PageCustomer Contact Page
DoorDash Cancellation FAQFAQs
DoorDash Live chatHelp Center

Problems You Might Encounter Canceling DoorDash

Just because the instructions are easy to understand, doesn't mean the process is simple. Every step of a DoorDash order can change your chances of getting a full refund, partial refund, credits, or no refund at all.

The cancellation window passing is the most common reason that refunds are not issued from DoorDash. If this is the case, you could spend untold hours on the phone with customer support or waiting for chat reps to answer your message.

DoNotPay helps clients skip the red tape of contacting customer support and explaining their issue and stating what happened in their case. We know that you have a life to live and spending time with customer service isn't part of it.

We're here to help you get your money back when circumstances outside your control cause you to cancel a DoorDash order, even when you didn't want to. You can also refuse the order upon delivery, which also helps us when we file your claim to be refunded from DoorDash.

Is DoorDash Denying Your Claim? DoNotPay Can Help

If DoorDash has wronged you, and you're having trouble getting the resolution you deserve, you may need to escalate. DoNotPay makes it super easy to send demand letters to companies in small claims court, and it has been recognized by the American Bar Association's Louis M. Brown Award for Access.

Download the app now and use the world's first AI Consumer Champion to fight back against bureaucracy and get the justice you deserve. DoNotPay can help you get a refund from DoorDash, recover a hacked account, and learn all about their terms of service as well.

Use DoNotPay to Help Cancel Your DoorDash Order

  1. Search for the Cancel Anything product on DoNotPay.
  2. Enter the name of the company you need to cancel your order/payment with.
  3. Answer a few questions about whatever you need to cancel so that we can compose a cancellation letter.

Once you submit the details, we'll work on composing a cancellation letter for you.

What Else Can DoNotPay Help Me With?

Anytime you're having trouble with a government agency, retail corporation, service provider, or commercial industry, we can help. Many companies and large entities will try to bully the average Joe out of their deposits, refunds, and overage charges just because they know that they can probably get away with it.

Fortunately, DoNotPay will come to the rescue and beat them at their own game. What started out as a program to help people fight unruly speeding tickets, now helps consumers fight unjust charges of all sorts.

Here are just a few of the other things we can help you with:

No matter what you need help with, DoNotPay is here to help you get the help you need when you need it most.

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