How to Cancel a Guitar Center Order Easily

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How to Cancel a Guitar Center Order With DoNotPay

Getting the perfect gear for your band isn't hard. If you found out your order from Guitar Center was incorrect and want to cancel the order, you might find it a hard rock to roll. Don't be stuck singing the blues on the ukulele or playing air guitar on your bass that came with no strings attached. Learn how to faster than the drummer can hit the cymbal with DoNotPay.

Payments and orders using Paypal, eBay, and Etsy might be difficult to cancel. Getting a refund or canceling your DoorDash or Wal-Mart delivery is difficult if you choose the incorrect payment method. Be cautious when sending money using Cash App, Zelle, or Venmo; you don't want to wind up with anything in your account by accident. Canceling a Southwest or United Airlines flight is far more difficult than booking one.

What Is the Guitar Center?

Need some great equipment for your band, business, or even high school marching band? Look no further than the Guitar Center. You can find amazing items like:

  • Vintage Guitars
  • Digital Pianos
  • Digital Drums
  • Amps
  • Recording software

Skip the store in town with the limited inventory lining the walls and the pawn shops with their dented instruments and string-less guitars. Apart from learning how to , you may find the gear you need quickly and easily at Guitar Center.

How to Cancel Your Guitar Center Order

Did you order the wrong strings or amp? You'll need to cancel the order, but how do you do it, and what are the stipulations? You can only cancel an order by calling 1-866-498-7882 and getting assistance from customer service. They will locate your order and change or cancel it before it ships out.

What Orders Cannot Be Canceled?

Once an order has been shipped out, it cannot be canceled. It can, however, be returned and refunded. Items must be returned in original packaging with signs of wear or be charged a 15% fee to be restocked. You have a 45-day window to return items with three exceptions:

  1. 14-day Returns: recording devices, DJ equipment, workstation keyboards, rack signal processors, and lighting/fog machines
  2. 3-day Return: vintage instruments
  3. No Returns: clearance items, discontinued items, Apple hardware, opened software, software downloads, books, CDs, videos, vinyl records, turntable cartridges, tubes, earbuds, earplugs, and in-ear monitors, clothing, special orders.

Returns for band and orchestra items will incur a fee ($10) to sanitize the instrument. Violin Bows will be charged $4 to restock, mouthpieces over $300 will be charged $8 to sanitize, and under $300 will be $4. There may be some issues that Guitar Center will not assist with. What do you do then?

No matter the situation, you can contact Guitar Center's main office to see what options are available to you. If they do not help you have the option (for broken items and missing packages) to contact the shipper for compensation. If neither helps, DoNotPay will be with you to guide you through the process. Rest assured your order will be canceled, returned, and refunded quickly.

Guitar Center Contact Information


877-687-5402 (Español)

Monday to Friday, 6 AM - 9 PM PT

Saturday to Sunday, 7 AM - 7 PM PT

Main Address4005 N. Norfleet, Kansas City, MO 64161
CallbackRequest callback
Chat SupportChat
International ReturnsInternational returns
Social MediaFacebook

If you are still having issues after contacting customer service, there are other options. You can continue to call, wait on hold, and speak to representative after representative, or you can use DoNotPay.

Using DoNotPay can get you through the process of chargebacks and refunds much faster with the documents you need. If they still will not refund, return, or cancel your order, DoNotPay will be by your side to walk you through how to file your suit in small claims court.

Use DoNotPay to Help Cancel Your Guitar Center Order

Music doesn't wait for the correct instrument and equipment to inspire artists to play. You shouldn't have to wait on Guitar Center to get you the correct order or cancel the order to follow your muse. Don't sit in silence listening to the crackling of the hold music on the phone. Let DoNotPay get you through to the customer service faster. For even faster service, let DoNotPay cancel your order for you in three simple steps.

Follow the beat through these steps:

  1. Search for the Cancel Anything product on DoNotPay.

  2. Enter the name of the company you need to cancel your order/payment with.

  3. Answer a few questions about whatever you need to cancel so that we can compose a cancellation letter.

What Else Can DoNotPay Do?

Now that you are in tune and playing the music that uplifts your spirit, you have a few moments to look through how DoNotPay can find you more time to practice. You can learn, organize, and negotiate your way through topics like:

Get your rock and roll on, and let DoNotPay pick up the pace with your cancellation orders.

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