ByHow to Cancel Cerebral in a Snap
Cerebral offers online medication prescriptions, care counseling, and treatment for anxiety, depression, and anxiety. They offer these and other services for a monthly fee.
Unfortunately, you probably have more subscriptions than you can count. You probably have subscriptions for streaming services, magazines, and loyalty programs. You may be spending hundreds or even thousands of dollars on subscriptions you no longer use or that you've forgotten about.
It can be a long uphill battle trying to cancel unwanted subscriptions. However, if Cerebral is one of them, you may want to cancel them. You don’t have to jump through hoops when you let DoNotPay do it for you. DoNotPay can help you in a faster, more convenient way for you.
How Do You Cancel Cerebral?
To , you need to send an email.
- US - cancel@getcerebral.com
- UK - cancel@getcerebral.co.uk
After you submit your cancellation request, a coordinator will contact you. The coordinator will send you instructions on what to do next. You must follow these instructions to confirm your cancellation. If you don't follow these steps exactly as written, your account will remain active.
Your cancellation request must be submitted no later than 9 AM Pacific Time on the business day before your upcoming billing cycle is set to renew to avoid additional charges.
Potential Problems When Canceling Cerebral
Canceling Cerebral can be extremely difficult. According to some reviewers on Trustpilot, the customer service team at Cerebral needs to be better organized.
- One reviewer said they tried to cancel their account several days before the billing cycle. However, a different person would respond to each email the reviewer sent, and it seemed they had never read any of the previous messages. Meanwhile, they charged the reviewers' credit card every day.
- Another Trustpilot reviewer said they wanted to cancel their services because Cerebral wouldn't take their insurance. They were told someone from the cancellation team would get back to them for a refund. But, a few days later, she still had not heard from anyone at Cerebral.
- Another Cerebral customer had to cancel their credit card because Cerebral kept charging them.
According to an article on Forbes, you may have to threaten action against Cerebral before you get a refund. Unfortunately, that's what one customer did after receiving a nasty phone call from the corporate office.
She was told she would get a refund when she called customer service asking for one. However, subsequent emails with customer service said there was no record of the call, and the only option was for a 30% partial refund for the first month.
The customer then took her complaint to Twitter and expressed her displeasure to her 5000 followers. About an hour later, she received a nasty voicemail from someone at the corporate office at Cerebral. This prompted the customer to send Cerebral an email telling them that she would report Cerebral to her state attorney general.
They contacted her less than twenty-four hours later to tell her she would get a full refund.
If You Have Problems Canceling Cerebral, DoNotPay Can Help You Send Demand Letters To Them
If you're having problems with Cerebral like the customers above, you may need to take action. DoNotPay makes it super easy to send demand letters to companies in small claims court. In addition, the American Bar Association has recognized DoNotPay by giving them the Louis M Brown Award for access. So download the app now and use the world's first AI Consumer Champion to fight back against bureaucracy and get the justice you deserve.
Best Alternatives to Cerebral
There are several alternatives to Cerebral. Here are two of them.
| Alternative | Description | Cost |
| BetterHelp | BetterHelp offers online counseling that is professional, affordable, professional, and discreet. They provide phone, text, chat, and video options. | The cost of therapy is between $60 to $90 per week, and you're billed every four weeks.
Prices are based on your location, preferences, and therapists' availability. You can cancel your membership at any time, for any reason. |
| Brightside | Brightside offers a free mental health evaluation.
If you choose medication, therapy, or both, you'll get an appointment within 48 hours for a comprehensive assessment and personalized treatment plan. | Brightside medication plan costs $95 per month plus your pharmacy copay if you have insurance prescription benefits or $15 per medication.
Therapy costs $299 per month for unlimited messaging and four monthly video sessions with a licensed therapist. You can also purchase additional video appointments for $59 per session. Combining medication plus therapy costs $349 per month plus your pharmacy copay, or $15 per medication. |
Have DoNotPay Cancel Your Cerebral Subscription
You don't have to deal with Cerebral's customer service anymore. DoNotPay can cancel your subscription for you. All you have to do is open DoNotPay on your web browser. DoNotpay is always the best and easiest option.
Canceling Cerebral only takes three steps.
- Log in to DoNotPay and search for the Manage Subscriptions product.
- Provide the name of the subscription service you want to cancel.
- Provide your account details such as email address and username.
After submitting the details, we'll work on . We'll even try to get you a refund.
Why You Should Use DoNotPay
There are three reasons you should use DoNotPay: it is fast, it is easy, and it is successful.
We can also help you cancel the following subscriptions to these companies:
- Planet Fitness
- Epoch
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- CVS CarePass
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- Truebill
- Vendo
- Anthem Insurance
- UrbanSitter
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To learn more about DoNotPay, contact us today.