There's a Ram Recall on Your Truck - What Do You Do?

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There's a Ram Recall on Your Truck - What Do You Do?

Your with a notice by mail. Or it could be that you mistook a Ram recall email as spam and deleted it. But now that you know there's an official problem with your pickup, you need to figure out what to do about it.

You could call the local dealership where you purchased your Ram to inquire about the recall. Or you could try to go online and look for the Ram recall and next steps yourself. But you aren't sure if you need to connect with Ram directly or try to find the Ram recall on a federal website first.

But who has time for that? If you want a better, faster, and more efficient way to handle your Ram recall now and keep up to date for any future recalls, DoNotPay is the answer.

How Do I Handle a Claim for My Ram Recall?

If you have concerns about a potential Ram recall , you can start by trying to do your homework online. Usually, when vehicle recall notices are made public, there are plenty of automotive news stories online offering some general help in identifying the next steps. But what if you didn't receive an actual notice, or can't find what you need, and suspect your Ram is part of the latest Ram truck recall? In those instances, you can turn to the National Highway Traffic & Safety Administration or your local Ram dealer.

  • Call the Vehicle Safety Hotline: (888) 327-4236 or (800) 424-9393
  • Visit the NHTSA website: Call the Manufacturer (Fiat Chrysler Automobiles Group) Customer Service: (800) 853-1403

If You Have Your Ram Recall Notice

If you received a Ram truck recall notice in the mail or by email, you could use the information provided in that notice to contact your local Ram dealership. Typically, local service departments are equipped with the replacement and repair parts needed. And because a manufacturer's recall implies a design or production defect, it shouldn't cost you anything to get it handled.

If You Don't Have an Official Ram Recall Notice

If you suspect a might apply to your ride, you can still call your local Ram retailer. If an official notice hasn't been issued, though, your service department might not have all the parts and manufacturer instructions they need to authorize fixes.

Will a Ram Recall Expire?

In general, vehicle recalls don't come with expiration dates. However, there are "reasonable periods" for enforcement. If your Ram truck recall is for newer model pickups, you probably won't have a timeline issue. However, if you've purchased an older model, you could run into parts availability issues to get things fixed. And yes, Ram recalls will transfer with vehicle ownership.

And if figuring out what to do next about your Ram recall still has your head spinning, there is an easier way to handle a claim and repairs. DoNotPay takes all the hassles out of chasing down phone numbers, tracking Ram recall numbers, and getting your Ram fixed.

What Is the Ram Recall All About, Anyway?

Depending on your Ram's model year, it's important to know about any past or present Ram recall notices. More recently, FCA announced it would recall more than half a million Ram trucks because of lug nuts. Overtightening could result in broken studs, causing Ram's wheels to literally fly off while driving.

In a separate Ram recall notice, 2021 Ram Heavy Duty trucks experienced engine fires. FCA sought to recall some 20,000 U.S. and Canadian models to address the culprit, the unprotected relays in the 6.7-liter Cummins turbo diesel engines. The latest news suggests Ram is getting ready to recall more than 130,000 of the 2021 and 2022 models.

These Ram recall models in question are:

  • 2021-2022 Ram 2500 (DJ) pickups built between August 3, 2020, and October 8, 2021 (67,597 units)
  • 2021-2022 Ram 3500 (D2) pickups built between August 5, 2020, and October 8, 2021 (39,324 units)
  • 2021-2022 Ram 3500 Chassis Cabs (DD) built between August 12, 2020, and October 7, 2021 (7,317 units)
  • 2021-2022 Ram 4500/5500 (DP) Chassis Cabs built between November 13, 2020, and October 8, 2021 (16,939 units)

Do I Immediately Get a Recall If I Report My Problem?

If your Ram model pickup experiences a problem, you'll need to get it fixed, with or without a Ram recall. But if the issue you face is dangerous or points to a manufacturing deficiency or production problem, not normal wear and tear, you might want to submit your experience in the claim form.

It's important to know that reporting your concern with Ram or the NHTSA, potentially inspiring a Ram recall, is a good idea. But it won't necessarily result in a mass recall. Usually, the first step is to acknowledge common vehicle owner problems with Technical Service Bulletins first. And if your experience is an isolated incident, Ram may not be able to do much more to help you with a remedy.

Let's be honest, though. You invested your hard-earned cash in this Ram pickup. If there's a recall notice or issue, you're serious about getting things fixed on the manufacturing dime. You won't have to jump through all the recall-related hoops and back-and-forth communication between Ram, NHTSA, and your local dealer. DoNotPay is the ultimate solution to your Ram recall problem.

How to Claim Refunds, Repairs, or Replacements Using DoNotPay:

Through our Product Recalls product, all you have to do is tell us about the product you purchased and provide receipts/other evidence, and we'll contact the company on your behalf. Whether you're looking for a refund, repair, or replacement for your product, DoNotPay can make sure that your request gets delivered to the right people.

How the Product Recall Claims product works:

  1. Tell us about your purchase, including the product name, brand, store you purchased the item from, price, and date of purchase. If you purchased the item online, enter your transaction details and payment method as well.
  2. Tell us how you found out about the recall.
  3. Choose whether you want a refund, repair, or replacement.
  4. Upload photographic evidence of your purchase and the product if you still have it.
  5. Choose whether you have the capacity to return the item or not.

And that's it! DoNotPay will send your recall request to the manufacturing company on your behalf, asking for a refund, repair, or replacement. You should hear back from the company directly with confirmation on how the refund/replacement will be issued or the next steps to get the item repaired.

Why the DoNotPay Method of Dealing with Ram Recalls Is the Best

Not only with DoNotPay act on your behalf to coordinate your Ram recall information. DoNotPay can also take the next steps for you by verifying existing recalls and scheduling those free repairs with your local dealership. You won't do recalls any other way again because DoNotPay is:

  • Fast --You don't have to spend hours trying to figure out what to do next.
  • Easy --You don't have to struggle to fill out tedious forms or keep track of all the steps involved in verifying your Ram recall and fixing your vehicle problems on the Ram dime.
  • Successful --You can rest assured knowing we'll make the best case for you through the process, ensuring swift action and the best results.

DoNotPay Takes the 'Click-of-a-Button' Approach to Solve All Kinds of Company/Industry Problems

Recalls occur across many products, such as dog food and sunscreen. And DoNotPay is there to help you with them, whether it's finding out which of your products have been recalled or getting reimbursement for purchasing a defective product. Be sure to check out the information on other product recalls that have occurred, such as:

Beauty Products
Medical and Exercise Equipment

Check out all the un-fun and frustrating tasks, including handling your Ram recall right now. There is a far quicker and much easier way to get through these incredibly complex scenarios. DoNotPay makes getting solutions seamless!

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