How to Cancel Your Reservation With Hertz

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm, is not licensed to practice law, and is not equivalent to the services of a licensed lawyer. DoNotPay provides a platform for legal information and self-help, and does not offer legal services. Third party news articles mentioned on our website do not necessarily reflect the views of the company, or the current services that we offer.

Cancel Your Hertz Reservation Easily Using DoNotPay

Hertz offers car rentals for a variety of needs. Whether you're an individual looking to borrow a car while yours is in the shop, or you're hoping to use a rental to make deliveries for work, the company offers a fleet of vehicles for various purposes. When you're no longer in need of a car from Hertz, with DoNotPay's help.

Whether you're trying to forfeit flight plans from Southwest, United, or elsewhere, or you have car rentals to cancel, DoNotPay is here to assist you through it all. Our Cancel Anything product is ready to help you stop your service.

Cancel Your Hertz Car Rental on Your Own

Before you let DoNotPay take over the process, you can attempt to on your own. Check with their customer service department and communicate in the ways they mention, such as:

Hertz Customer Support Number800-654-3131
Hertz Support Email
Hertz Cancellation OnlineHertz Reservation Lookup
Hertz Cancellation FAQHertz Support

Cancel Your Rental Online

Under the "Rent" heading, you will see an option to "View/Edit/Cancel." Select that choice to get the process started. You will need to provide:

  1. The confirmation number of your reservation
  2. Your last name

Entering these details and hitting "Search" will pull up your reservation information so you can get it canceled quickly.

Cancel Your Rental by Phone

You may spend time waiting on hold, but canceling by phone may be the option that best suits you. You'll get a response far sooner than using email. Simply call the customer service number, follow the prompts to speak to the correct party, and provide them with your reservation’s last name and confirmation number.

You could also let DoNotPay assist you with your phone plans. We help you jump the phone queue, so you don't have to wait on hold at all. It saves you time and eases your stress.

Potential Problems With Cancelling Your Car Rental

If you booked using your Gold Plus Rewards points or rented a vehicle with an associated cancellation penalty, you may have trouble canceling as quickly as you hoped. Always pay attention to the rates and policies listed when you first make your rental, so you know what to expect should you need to abandon your plans.

Customers renting with their Gold Plus points are penalized as follows:

All topics returnedFor canceling within 24 hours of booking
All points returnedFor a President's Circle member canceling at any time before pick-up
75% of points returnedFor Five Star members canceling more than 24 hours before the pick-up time
50% of points returnedFor Gold members canceling more than 24 hours before the pick-up time

You must still pay for the taxes and fees associated with the cash payment of the rental, but most people using the points system do get some points back. However, fail to make your reservation before the scheduled pick-up, and you will see no issues returned to your account.

Can I Get a Refund From Hertz Instead?

You can get a refund for the prepaid amount you spent on your rental as long as you cancel within a suitable time frame. However, fail to show up for your pick-up without ever letting anyone know you needed to cancel, and you will not receive any money back.

There are also a couple of fees for canceling:

  • $100 charge - For canceling more than 24 hours before the pick-up time
  • $200 charge - For canceling less than 24 hours before the pick-up time

If you would like assistance trying to get a refund from Hertz, utilize the Chargebacks and Refund product from DoNotPay. We can assist customers in this way as well.

Dispute Your Hertz Rental With DoNotPay's Help

Rather than attempt to deal with Hertz, cancel reservation plans with DoNotPay's help instead. We'll get the problem handled promptly.

  1. Search for the Cancel Anything product on DoNotPay.

  2. Enter the name of the company you need to cancel your order/payment with.

  3. Answer a few questions about whatever you need to cancel so that we can compose a cancellation letter.

DoNotPay will send the cancellation letter on your behalf and get the services ceased as quickly as possible. It's wise to reach out as soon as possible so we can get your car rental canceled without the possibility of fees and penalties.

Does DoNotPay Cancel Other Payments and Services?

DoNotPay can cancel anything, whether it's payment through a company like PayPal, an order through DoorDash, or anything else. We'll help you cancel:

Can DoNotPay Help With Other Car Services?

You may not need a car rental through Hertz, but you could require some additional car services sooner or later. DoNotPay can help with many of them, including:

Car-related or otherwise, DoNotPay offers a slew of products intended to help you in every way possible.

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