How to Claim the Fresh Express Recall
In late June 2021, Fresh Express recalled its bagged salads in several states due to a reported link between its products and a rising number of people infected with Cyclospora. The recall includes carrots, red cabbage, and iceberg lettuce. If you've bought one of these bags of mixed salads, how can you file a claim in the ?
The salads were sold at stores in several states, including the entirety of the northeast and some states to the west, totaling 31 states altogether. Stores such as Walmart, ALDI, Giant Eagle, Hy-Vee, Jewel Osco, and Shoprite sold the contaminated food under the Fresh Express brand, as well as repacked in-store-branded products.
To claim the recall, you can return the purchased product to the store you bought it from, or you can let DoNotPay help make the recall process faster, easier, and more successful.
How Do I Make a Claim for the Fresh Express Recall?
In order to make a claim for the Fresh Express recall, you must have bought the product within the affected dates. For the contaminated products, the best buy date on the package was recalled up to July 14th of 2021 and has a product code of Z178 or lower.
Making a claim seems like an easy process, but it's actually time-consuming. Going through your fridge, finding the receipt if you have it, and going to the store you bought it from can be such a hassle that you might be inclined not to do anything about it.
When you find out a product you purchased has been recalled, you need to do three things quickly:
- Search your fridge or pantry for the affected product and check the date and product code. See if it matches the one mentioned in the recall.
- Do not eat the food. This should go without saying. If your product has been contaminated, don't even open it. Viruses, parasites, and bacteria can be spread in many ways.
- Check the recall notice. Recall notices will often tell you exactly what to do, and most have one of two instructions: Return the product to the store you bought it from for a refund, and/or throw the food away, especially if you've already opened it.
If you threw the food away, it's unlikely that you'll receive a refund for your purchase. It's better to go to the store you purchased it from to make a claim, but often people just don't have time to do that. Sometimes it just doesn't seem worth it to return the recalled item to a store, which is why an automated solution like DoNotPay can be so valuable.
What Happened With the Fresh Express Recall?
A number of Fresh Express mixed salad bags were recalled in 2021 due to potentially being contaminated by the Cyclospora parasite. The parasite sickened over 600 people in 11 states, but the contaminated salads were sold in 31 states.
The affected states were:
- North Carolina
- North Dakota
- New Hampshire
- New Jersey
- New York
- Rhode Island
- South Dakota
- West Virginia
- Washington DC
The name brand product was recalled, as well as products sold under store brands such as:
- Walmart Marketside
- ALDI Little Salad Bar
- Giant Eagle
- Jewel-Osco Signature Farms
- Shoprite Wholesome Pantry.
The Cyclospora parasite hasn't proved to be fatal in this case, but it's known to cause symptoms that include diarrhea, stomach pain, nausea, and fatigue. It's definitely not an illness anyone wants to deal with.
Who is Eligible For the Fresh Express Recall?
Anyone in the above-mentioned states who purchased the contaminated salads is eligible for the recall. The contaminated mixed salad bags are marked by:
- A product code beginning with Z178 or a lower number
- The best buy date of July 14th or earlier
Do I Immediately Get a Refund if I Report My Product?
Not necessarily. Some companies will issue a replacement instead of a refund. It depends on what the recall notice says, and you almost definitely won't get a refund if you threw the product away or don't return it to the store you purchased it from.
It can be frustrating when you don't have the time to return it, or if you live a long distance away from the store you initially purchased the salad from. Don't worry, DoNotPay can make the process much simpler for you.
How to claim refunds, repairs, or replacements for recalled products using DoNotPay
Through our Product Recalls product, all you have to do is tell us about the product you purchased and provide receipts/other evidence, and we'll contact the company on your behalf. Whether you're looking for a refund, repair, or replacement for your product, DoNotPay can make sure that your request gets delivered to the right people.
How the Product Recall Claims product works:
1. Tell us about your purchase, including the product name, brand, store you purchased the item from, price, and date of purchase. If you purchased the item online, enter your transaction details and payment method as well.
2. Tell us how you found out about the recall.
3. Choose whether you want a refund, repair, or replacement.
4. Upload photographic evidence of your purchase and the product if you still have it.
5. Choose whether you have the capacity to return the item or not.
And that's it! DoNotPay will send your recall request to the manufacturing company on your behalf, asking for a refund, repair, or replacement. You should hear back from the company directly with confirmation and how the refund/replacement will be issued, or the next steps in getting the item repaired.
Why Use DoNotPay to Solve the Fresh Express Recall Claim?
The answer is simple: it's easier! You don't have to go to the store you purchased your item from, nor do you have to fill out complicated forms or call the manufacturer. Using DoNotPay to file a recall claim for Fresh Express is fast, easy, and successful.
|It’s Fast.||You don't have to spend hours contacting the Fresh Express manufacturer or tracking the most recent recalls to see if you’re affected.|
|It’s Easy.||You don't have to keep a giant box of receipts or haggle with a customer service rep on the telephone.|
|It’s Successful.||You can rest assured knowing we'll make the best case for you.|
The Fresh Express Recall isn't the only recall claim DoNotPay can help with. You can claim a recall for sunscreens, vehicles, Neutrogena Sunscreen, Tyson Chicken, dog food, Hot Pockets, Peloton, Metformin, and a Phillip's C-pap. Don't forget to check out what's been recalled in California too.
What Else Can DoNotPay Do?
Not only can we help you with recall claims, but DoNotPay can also help you to claim a warranty, dispute seatbelt tickets, file a complaint, or find the missing money. It's your one-stop solution that can solve almost some of life's most challenging and complex problems.