How To Get an ESO Refund Easy

The Elder Scrolls Online (ESO) is a popular online game made by Zenimax Online Studio. Bethesda published this multiplayer role-playing game in 2014. It is available on several devices such as Xbox and Playstation 4. It’s estimated that around 16,390,010 players all around the world use the Elder Scrolls Online. If you want to quit playing the Elder Scrolls Online and get your money back, read on to see how to request an ESO refund!

How To Request an ESO Refund on Your Own

The Elder Scrolls Online rarely gives refunds, but you can still make a refund request if you think you are eligible for one. If you want to request an ESO refund, you should contact your retailer.

Here are the ways to request an Elder Scrolls Online refund:


Can You Request a Refund Via

Yes / No
DoNotPay

Yes

ESO Website

Yes
Bethesda.net Store

Yes

Xbox One 

Yes
PlayStation 4

Yes

Steam

Yes
Stadia

Yes

Email

No
Phone

No

Letter

No
In Person

No

How To Request a Refund on the Elder Scrolls Online Website

You can ask for your money back on the ESO website. Here is how to do it:

  1. Visit the ESO support page 
  2. Tap on Billing
  3. Choose a platform
  4. Click on the issue you have—I have a game purchase issue / I have an ESO Plus issue / I have an in-game store issue
  5. Hit Refund Request
  6. Follow the instructions and submit your request

It may take some time to process the request, but you should get a written confirmation of your refund approval.

How To Make a Refund Request From Other Retailers

When making an ESO refund request, you should contact the company you purchased the game from. Here is how you can request a refund, depending on your retailer:

Retailer

How To

Xbox One 

  • Log in > Services & subscriptions > Manage > Payments Settings > Cancel > end now and get a refund (if you qualify) 

PlayStation 4

  • PlayStation Support Page > Request a refund > follow the chatbot’s instructions to get your Support ID and talk to an agent

Steam

  • Help Page > Log in > Purchase > choose the item you want to get a refund for > select a problem > I’d like to request a refund > fill out the form > Submit request

Stadia

  • Profile > Purchases > Transaction History > choose the game you want to get a refund for > Request Refund
  • Contact the Stadia customer support 

Bethesda.net Store

  • Visit their Help page > choose a game > Billing > select a platform > I have an in-game store issue > Request Refund > follow the instructions and finalize your request

DoNotPay—The Best Way To Ask for an ESO Refund

If you don’t want to go through the long procedures of requesting an Elder Scrolls Online refund, you can use DoNotPay. You can make a refund request in a few easy steps. Here is what you need to do:

  1. Use your web browser to access DoNotPay
  2. Select Chargeback Instantly
  3. Give your name and bank details
  4. Type Elder Scroll Online as the name of the merchant
  5. Follow our chatbot’s instruction and submit your request

ESO rarely offers refunds, but if you use DoNotPay, we can make your claim stronger with a demand letter we will generate for you. Our robot lawyer can include all the Visa and Mastercard codes that can help you claim your refund. If it’s necessary, we can contact the merchant on your behalf.

What Is the ESO Refund Policy?

If you bought any game or service from the ESO, you are not likely to get a refund when you cancel your purchase. In case you are not satisfied with the service, you can cancel your membership whenever you want to, but the company won’t offer you a prorated refund. 

In case the ESO terminates your membership or revokes any of the perks you had for any reason, you won’t get your money back unless it was the company’s fault. If you believe you’ve been wronged, you should contact their customer service. 

You won’t qualify for a refund if you don’t like the content you downloaded, but if the company made a mistake with their products, you can get your money back.

According to their Terms of Service, the ESO will not provide refunds for their services, unless demanded by local law and Statutory Obligations

The Elder Scrolls Online Virtual Currency Refund

If you possess any Virtual Currency, you can’t get a refund for it, regardless of how you obtained it. ZeniMax may change the price of Virtual Currency purchase and is not obliged to notify you about the change. They won’t offer you any refunds if you have been charged and do not agree with the changes. 

Need Help With Canceling ESO? Use DoNotPay!

We can cancel ESO for you in a matter of minutes! With DoNotPay, you can end your ESO subscription without contacting the company and waste your time dealing with customer service. Use any web browser to access DoNotPay and get help with your ESO cancellation!

What Can Make Getting an ESO Refund Complicated?

It is difficult to get an ESO refund because they have a strict no-refund policy. Even if you are not satisfied with a game because of bugs and other issues, it will be hard to get your money back. If you want to sound more confident when requesting an ESO refund, use DoNotPay!

Has My ESO Refund Request Been Approved?

You should get a written confirmation from the retailer you requested a refund from. Check your inbox and notifications regularly to see whether your request has been approved. 

Does ESO Offer Free Trials?

Yes, it does. From time to time, the Elder Scrolls Online will offer free trials and beta testing. You should check their website regularly to see whether they have any offers. 

When you sign up for an ESO free trial, they won’t ask you to provide your credit card details.

Can’t See Eye to Eye With the ESO? Use DoNotPay to Sue Them

If you didn’t get your justice even after the arbitration, you can use DoNotPay to sue ESO in small claims court. DoNotPay received the Louis M. Brown Award for Legal Access from the American Bar Association. We make the process of bringing anyone to small claims court easy. DoNotPay can assist you in collecting the documentation, filling out forms, and preparing for the court appearance. 

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