Enterprise Car Sales Warranty Explained

Warranty Claims Enterprise Car Sales Warranty Explained

Get the Scoop on Enterprise Car Sales Warranty

Enterprise is one of the largest car rental companies in the U.S. Its owner also founded Enterprise Car Sales—a company selling used cars, trucks, SUVs, and vans. Buying a used car, even from a reputable company, has its risks. This is why you should learn the ins and outs of your vehicle’s warranty and ways to file and appeal your warranty claim. DoNotPay will answer your questions and share hacks that can come in handy if your vehicle runs into any trouble.

What Does Enterprise Car Warranty Cover?

Every vehicle you buy from Enterprise Car Sales comes with a 12-month or 12,000-mile powertrain warranty and a few benefits. Check out all the features in the table below:

Powertrain WarrantyOther Benefits
  • Engine
  • Transaxle
  • Drive system
  • Transmission
  • Free CARFAX report
  • 7-day money-back guarantee
  • Roadside assistance by AAA for 12 months
  • Manufacturer warranty (if it hasn’t expired)
  • Certification that it passed detailed inspection by ASE-certified technicians

Can I Get Enterprise Car Sales Extended Warranty?

For additional peace of mind, you can acquire Enterprise Car Sales extended warranty. It is called the Enterprise Mechanical Repair Protection Plan. This protection plan is different from most extended warranties. It offers exclusionary coverage, meaning it will cover any item except for the ones that are excluded. 

Enterprise Car Sales states that once your manufacturer warranty expires, the protection plan will cover almost all the components in your car that could require repairs or replacement due to a mechanical breakdown.

In case you’re not satisfied with your extended warranty option and Enterprise Car Sales refuses to cancel it, we’ll help you get rid of it! You can check out other extended warranty providers, such as CarMax, Mercury, or Carvana.

Enterprise Extended Warranty Coverage

If you get the Enterprise Car Sales extended warranty, here’s what you can expect:

Extended Warranty ExclusionsOther FeaturesWarranty Period
  • Bulbs
  • Filters
  • Corrosion
  • Brake pads
  • Normal wear and tear
  • Inadequate maintenance
  • Towing
  • Flat tire change
  • Key lockout services
  • Trip-interruption reimbursement
  • 24-hour roadside assistance
  • Rental reimbursement if the company is repairing your car

Up to 60 months/84,000 miles

How To File an Enterprise Warranty Claim

You have a few options to submit your warranty claim with Enterprise Car Sales:

Can You Claim Your Warranty WithYes/No
DoNotPayYes
EmailNo
PhoneYes
LetterNo
In PersonYes
Online ChatYes

Initiate a Warranty Claim Over the Phone

You can call Enterprise Car Sales at 888-227-7253 and request warranty service.

Initiate a Warranty Claim in Person

If you want to deal with your warranty claim in person, you can go to the nearest Enterprise Car Sales dealership. You can find the address and working hours by following these steps:

  1. Go to the Enterprise Car Sales website
  2. Scroll down to Find Enterprise Car Dealerships Near You
  3. Enter your ZIP code or select Use My Location
  4. Choose a dealership and click on View Store Details

Initiate a Warranty Claim via Online Chat

You can submit a warranty claim via online chat if you click on the chat icon in the bottom right corner of the Enterprise Car Sales home page. Explain your issue to the agent and set up an appointment.

Submit an Enterprise Warranty Claim Using DoNotPay

Using DoNotPay is the fastest route to any warranty service! You will click a few times, and we’ll handle the rest!

Visit DoNotPay in a web browser and do the following:

  1. Access our Claim Warranty feature
  2. Click on Car Warranty
  3. Answer a few questions regarding your vehicle
  4. Hit Submit My Claim

Once we submit the warranty claim on your behalf, Enterprise Car Sales should get in touch with you.

Did Enterprise Reject Your Warranty Claim? Appeal It With DoNotPay!

If Enterprise Car Sales refuses to honor your warranty, we know what to do! You should appeal your original claim, and DoNotPay can help you along the way!

This is the process:

  1. Open DoNotPay in a web browser
  2. Choose the Claim Warranty category
  3. Select Appeal a Denied Warranty Claim
  4. Answer a few questions about your original claim
  5. Tap on Submit

As soon as we get your info, we’ll send an appeal letter to Enterprise Car Sales, giving you the highest chances of obtaining warranty service.

DoNotPay Assists With Numerous Tasks and Issues

Count on DoNotPay’s help regarding your home warranty, too! If you’re still looking for a reliable company, our home warranty reviews or a rundown on home warranties in America may come in handy.

Visit our app in any web browser to access all our guides and features designed to make your life easier! You can expect DoNotPay to help you with:

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