Yes, You Can Refuse to Pay Dish Network’s Hidden Fees
Among the many television provider options, a popular choice is Dish Network. If you're a customer of this satellite television service, you're going to want to know about . Although, the company prides itself on transparent pricing, with no unexpected charges. However, with its growing list of options, such as its DVR service, an array of channel packages, and three levels of paid customer service support, it is possible to rack up fees you didn't expect and shouldn't have to pay.
Some customers have had good luck with Dish Network's customer service departments, but not everyone reports the same experience. If you're not willing to do battle with the labyrinthine customer service call center, DoNotPay can help you deal with these frustrating fees in a much easier way.
Some Dish Network Fees You Could Run Into
It's generally agreed that Dish Network's different channel packages are well - as long as the package that fits into your budget has the channels you want. There are four levels to choose from.
|America's Top 120||190 channels for $59.99/month with a two-year contract - &79.99/month with no contract|
|America's Top 120+||over 190 channels for $69.99/month with a two-year contract - $84.99/month with no contract|
|America's Top 200||over 240 channels for $79.99/month with a two-year contract - $94.99/month with no contract|
|America's Top 250||over 290 channels for $89.99/month with a two-year contract - $104.99/month with no contract|
On top of those packages, there are other fees that you'll find on your bill, including
|Hopper or VIP DVR service||$15|
|922 DVR service||$10|
|Additional receivers||$7 to $17|
|DISH Protect fees||$9.99, $12.99, or $24.99, depending on the level of paid customer service|
|Removal fees||$5 to $30 for canceling extra programming within specific time frame|
|Late payment fees||$10|
|Returned check or electronic funds transfer fee||$20|
How to Appeal Dish Network Fees
Most of are stated clearly upfront, so it's important to read the contract carefully before you agree to it. But if they've promised to waive certain fees, or you find that you've been charged for something you didn't sign up for, your options for contesting them are limited.
- Call Dish Network Customer Service at 800-333-3474.
- Chat with a representative online at MyDISH
As is often the case with customer service departments, people report very different levels of help, depending on which representative they happen to speak to. Some customers complain that one person will promise a solution that doesn't materialize, and when they call back about it, the next person they get has no idea what they're talking about.
Be sure to keep careful notes detailing the date of your conversation, who you spoke to, and what was said. If you aren't able to get the help you're seeking from customer service; you may want to consider contesting the charges with your credit card company. This isn't a helpful step if you wish to continue your subscription without the added fees.
What Else Can You Do?
Talking to customer service representatives can be one of the most frustrating ways to spend your time. From waiting on hold to repeating your issue every time you are transferred to another person to being told that your request can't possibly be answered, the entire experience can be a huge time-suck and stress-builder.
Fortunately, DoNotPay has a simple way to appeal Dish Network fees, and it only takes three easy steps.
Here's how you can use DoNotPay to appeal fees:
- Search "appeal fees" on DoNotPay, choose the Fight and Waive Fees product, and select the type of fee you want to appeal.
- Select the merchant you want to appeal fees for and enter the details of your transaction, including an associated account if you have one.
- Submit your case! DoNotPay will generate the best argument for your case and make sure your fee waiver request gets sent to the merchant for processing.
Why DoNotPay Is the Best Way to Fight Dish Network Fees?
There's no reason for you to waste your time figuring out how to get what you want from Dish Network. DoNotPay has made it our business to figure out how to contest fees. We can also help you negotiate your bill with the provider, so you don't have to keep pushing back against unnecessary fees.
And it's not just Dish Network we're equipped to deal with either.
We Know How to Deal With Many Other Companies Just as Easily
Dish Network is far from the only entity we're ready to negotiate with. If you discover unexpected fees in other bills, DoNotPay can probably get them taken care of too. Here's a partial list of the companies we're equipped to negotiate fees with:
- Home Owner's Associations
- Chase Checking
- American Airlines baggage fees
- Spirit Airlines baggage fees
- PayPal seller fees
What Else Can Donotpay Do?
Fighting back against fees is just one way that DoNotPay can make your life easier. Here's a few examples of the things we can help you with:
- Appeal a banned account
- Find and apply for scholarships
- File complaints
- Contact embassies, and consulates
- Airline flight compensation
- Notarize documents
- Reduce property taxes
- Create passport photos
- Generate standardized legal documents
What it comes down to is that we love to solve the problems that most people hate to deal with. Take a look at how we can help you today.