How to Stop Chase Spam Emails

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

The 101 on Managing Chase Spam Email

Chase (also known as JPMorgan Chase Bank or Chase Bank) is a U.S. national bank headquartered in New York. It is one of the largest American banks and the commercial and consumer banking subsidiary of the multinational financial services giant, JP Morgan Chase.

Chase is at the forefront of major U.S. banks investing in digital banking—a strategy designed to attract millennials and overall younger customers. The approach seems to be working. As of 2019, over 51 million Chase customers are using digital and mobile banking, which is by far the highest figure compared to other national banks.

Managing Chase Spam Emails on Your Own

If every time you open your inbox, you wonder how to stop spam emails, you should know that there are several options you can look into.

To opt out of Chase’s promotional email offers, you can simply follow the instructions provided at the bottom of the email.

If you need to delete or change the email address linked to your Chase Account Alerts, it’s best to do the following:

  1. Log in to your Chase online account
  2. Go to Profile & settings
  3. Select Email or Phone
  4. Modify or delete your information as required

How Can You Tell if an Email Is Legitimate?

It can be tricky to figure out if you’re dealing with a genuine email from Chase or a skillfully crafted imitation. The latter is a type of cybercrime known as phishing (the scammers are “fishing” for your information, hence the name.)

Phishing is a type of online scam in which the scammers are posing as established companies or government agencies. Phishing messages are meant to look real and genuine so that you don’t doubt the sender’s request to give out sensitive personal information.

The fraudsters imitating Chase might not know if you’re a customer of Chase or some other bank, and it doesn’t make much difference— they cast a wide net and spam thousands of people with the same fraudulent email. Some of those recipients are guaranteed to be Chase customers.

There are a few clear giveaways revealing a phishing email, so if anything about the message strikes you as remotely sketchy, it’s essential to conduct an email scam check.

Recognize a Chase Phishing Email

In its tips on fraud, Chase suggests considering the tone of the message, as well as what is being asked of you. Phishers are after your personal information and want to obtain it in the fastest, most direct way possible. On the contrary, Chase will send you emails mainly to inform you about its new and upgraded products and services.

You can be sure that the real bank will never:

  • Send requests for personal information that you’re supposed to disclose in the email directly. Instead, the bank will guide you to its website,, where you’ll first have to sign in and only then divulge sensitive information if needed
  • Share your personal details to any third party in a way that breaches its Online Privacy Policy
  • Send you intimidating emails containing threats (such as saying it might shut down your bank account unless you provide the required information)

How to Report a Phishing Email to Chase

Forward any dubious email messages to Chase at The bank will verify the legitimacy of the email and send you an automated reply to notify you of the email receipt. Such instances of email abuse should always be reported.

Things are more serious if you already revealed some of your personal information or information about your Chase account to potential scammers. If that’s the case, contact the bank immediately via phone or any other methods outlined below:

Contact Method


Schedule a meeting

Meeting Scheduler


Facebook Message

Chase Facebook Page


If you need to get in touch with the bank, now is a perfect time to learn all Chase Customer Service hacks.

How to Stop Chase Emails With DoNotPay

Has your tally of unread emails already reached figures in the several hundred mark, if not—we shudder at the thought—thousands? Does the very idea of cleaning up your inbox cause you to break out in cold sweat?

Most of us have experienced the deep dark well of a congested mailbox brimming with long-ignored junk. The great news is that DoNotPay has developed a straightforward solution to managing your unsolicited Chase emails and other spam that’s racking up in your inbox. Regardless of whether you want to block spam email on your Android or iOS device, your tablet, or your laptop, we are able to help you stop receiving such emails.

Our app can:

  • Unsubscribe you from spam emails
  • Inform you if there is a class-action lawsuit against the senders of illegal spam

Here’s how it works:

  • Open DoNotPay in any
  • Go to Spam Collector
  • Enter your email address and link it to the DoNotPay app
  • When you get your next spam email, forward it to

A spam email is illegal when you didn’t agree to receive it, or there was no easily available option to unsubscribe. Other people may have experienced the same annoyance, so we’ll check to see if there’s a current class-action lawsuit against the sender.

If there is, you can choose to join the plaintiffs’ list. A little bit of spam email revenge could result in a nice settlement amount for you, and the company behind those spam emails will hopefully be discouraged from engaging in similar misconduct in the future.

And Now It’s Time to Tidy Up Your Physical Mailbox, Too

Perhaps you’re fed up with opening your postbox and being met only with tacky marketing flyers and letters peddling the latest “get rich quick” scheme. Thankfully, there’s an antidote to the junk cluttering up your mailbox—just take a photo of the received post and upload it on DoNotPay.

What you need to is the following:

  1. Click or tap on the DoNotMail option on the DoNotPay homepage
  2. Select the Enroll Now button
  3. Upload your photos

Not only have you done a beneficial thing for yourself and your overwhelmed inbox, but you’ve also helped to reduce the massive amounts of waste being thrown away every day.

In the case of an open class-action lawsuit against the sender of the spam email, we’ll let you know, so you can decide if you want to be added to the plaintiffs’ list. If the court rules in your favor, you could pocket up to $500 in settlement money!

DoNotPay Helps You Stay in the Driver’s Seat

How to report spam and unsubscribe from emails are just some of the things our app can guide you through. By recruiting state-of-the-art chatbot technology, DoNotPay automates and fast-tracks processes so that your most vexing tasks can be solved in a few easy clicks.

Not only does our app fight for your consumer rights—but we can also help you save some money and get hundreds of dollars in compensation.

Access our app from any if you need a hand with any of the following:

Want your issue solved now?