How to Cancel Google Fiber the Easy Way

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How to Cancel Google Fiber Subscriptions the Easy Way

Subscriptions tend to be easier to sign up for than they are to cancel. If you need to , doing so may or may not be straightforward and will depend upon how far into the process you are. No matter what type of subscription you have, however, DoNotPay can simplify the process and make sure you get out of paying for a service you no longer need.

What You Should Know About Google Fiber Subscriptions

Google Fiber is designed to be a direct competitor to other major internet providers like AT&T and Verizon. Although its footprint is still limited in the U.S., Google Fiber's reach is quickly growing and the service is geared toward households that have many different internet-reliant devices. Some of Google Fiber's features include:

  1. 1-Gig or 2-Gig service is offered
  2. Speeds range up to 1,000 Mbps (1-Gig) and 2,000 Mbps (2-Gig)
  3. Price is $70 or $100 per month
  4. Coverage of up to about 3,000 square feet
  5. No upfront equipment cost

Aiming for the often difficult-to-navigate fee structure of other internet service providers, Google Fiber tries to make it easy for new customers to get started. To that end, there are no equipment fees and you essentially get to borrow their equipment free of charge; this is a major challenge to legacy providers that have thrived on equipment fees.

The service is also very fast, ranging from 1,000 Mbps to 2,000 Mbps. With that type of speed and overall coverage, Google Fiber is designed to work with everything in a smart home—not just for devices like phones, TVs, tablets. The main catch: CNET estimates that Google Fiber is only available to about 1% of internet users in the U.S. While the network is growing rapidly, it's still mostly relegated to major cities for now.

How to Cancel Google Fiber Subscriptions on Your Own

Although Google tends to be user-friendly when it comes to account services, can be a little on the tricky side. If you are canceling before installation, all you have to do is go to your Google Fiber account and then to Manage Subscription. To cancel after installation, consider these steps:

  1. Go to the Google Fiber contact page
  2. Request cancellation via live chat or over the phone
  3. Closely look at the equipment fee schedule before returning equipment
  4. Return all equipment within 60 days
  5. Follow up with customer service to ensure equipment was received
How To Contact Google Fiber Support
Live Chat
Residential Number(866)-777-7550
Business Number(855)-418-8326
Message Center

Google's live chat option can get you started on your Google Fiber cancellation, but you can also call either the residential number or business number . There's also a general message center, but that's not likely to be the fastest option. Whichever route you go, it's a good idea to get specific details about how to return the equipment.

Equipment Return Fees for Google Fiber

The main thing to consider when canceling a Google Fiber subscription is the equipment fee schedule. As long as you return all the equipment (besides internal wiring and the Fiber Jack) within 60 days, you will end up not paying any equipment fees at all. However, if you miss the 60-day window, or the equipment is not in usable condition, you could pay some hefty return fees. Unless you really want to pay $300 for a storage box and $200 for your network box, make sure to follow the return guidelines and get all the equipment back on time.

Easily Cancel Google Fiber Subscriptions with DoNotPay

If you're looking to get out of a subscription, the last thing you want to do is have the cancellation process linger. That's where DoNotPay can help. All you have to do to get a Google Fiber cancellation started is follow these three easy steps:

  1. Log-in to DoNotPay and search for the Manage Subscriptions product.

  2. Provide the name of the subscription service you want to cancel.

  3. Provide your account details such as email address and username.

DoNotPay will then contact Google Fiber on your behalf and initiation the cancellation of service. Once it's all wrapped up, you will then get a notification that everything is taken care of.

Letting DoNotPay Help You Manage Your Subscriptions

Simplifying the complicated online marketplace is the main feature of DoNotPay, which has a spread of tools to give consumers an edge. With virtual credit cards to enjoy risk-free trials and the ability to schedule cancellations in advance, DoNotPay can give you control over any subscription. A small sample of subscriptions DoNotPay can help with would include:

Other Helpful DoNotPay Tools to Consider

Whether it's for Google Fiber or any other type of service, DoNotPay offers you a way to help manage it. Beyond consumer services and features like retail deals and discounts, DoNotPay has plenty of other ways to help, such as:

From resolving tough problems to streamlining paperwork and more, DoNotPay's many services can provide major assistance whenever you need it.

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