Cancel EarthLink Effortlessly

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

How To Cancel EarthLink Without Any Complications

EarthLink is a major internet service provider with headquarters in Atlanta, Georgia. Since it was founded in 1994, the company managed to extend its network to over 50% of homes in the USA by 2019. Whether you are using residential or business internet access, should not be an issue. Follow our guide and cancel your EarthLink account in a matter of minutes.

Cancel EarthLink in a Few Easy Steps

If you are dissatisfied with the quality of Earthlink services, you can cancel your account by choosing one of the following options:

  • Canceling via phone
  • Terminating with DoNotPay

Canceling EarthLink via Phone

If you search for ways to cancel EarthLink, you will find out that the only way to do it is via phone. EarthLink does not accept cancellation requests by email, which is clearly stated on their website.

Be ready to give them your account number and current telephone number for account verification. The EarthLink terms and conditions page offers two numbers for canceling your account:

  • For Residential Customers, call 888-327-8454
  • For Business Customers, call 844-356-5249

The residential customer support department works from 9 a.m. to 10 p.m. EST, seven days a week. The business one works from 9 a.m. to 11 p.m. EST, seven days a week as well.

EarthLink will email you a confirmation number as proof of the cancellation.

The table below provides detailed information about your options to cancel EarthLink.

Can I Cancel EarthLink Via?Yes/No
In PersonNo

Canceling EarthLink With DoNotPay

Are you bored with waiting for a customer support rep to pick up the phone? We’ve got you covered! DoNotPay can cancel your EarthLink account in a moment or two! You should:

  1. Open DoNotPay in any web
  2. Select Find Hidden Money
  3. Type in EarthLink as the service you want to cancel

Pretty easy, right? We’ll take over from there. If you have some other subscriptions or memberships that you want to terminate, connect your email or bank account with DoNotPay. We will list all subscriptions or memberships you are not actively using. By following the steps provided above, you can cancel the ones you find redundant. DoNotPay will send a confirmation email once your subscriptions or memberships have been terminated.

We will jump in if you decide to cancel anything from Optimum, Cable One, WOW Internet, to College Sports Live, Comcast, and more!

I Canceled EarthLink Recently. Why Did I Receive Another Bill?

EarthLink will charge you after you cancel your account for some of the following reasons:

  1. You have an unpaid balance due from previous payment periods
  2. Some charges were changed, and you were billed after canceling your account (international calling charges are billed after the cancellation date)
  3. Your cancellation incurred an early termination fee per your agreement with EarthLink

If none of this applies to you, and you believe you are mistakenly billed, EarthLink will give you back your money after you prove that you have canceled your account, and they verify the details.

What if I Cancel EarthLink in the Middle of the Billing Period? Will They Let Me Keep On Using It?

Yes. According to their website, EarthLink will let you use the service until the end of the current billing cycle. The company will not give you any refund or credit for partial use. Since you already paid for it, you might as well use it!

Is EarthLink Being Difficult? Send Demand Letters To Them With the Help of DoNotPay

Have you tried canceling your EarthLink account and failed? Did they charge you for something you think is not fair? Did you try to resolve that with them, but to no avail? Use DoNotPay, and we can send demand letters to EarthLink in small claims court together. DoNotPay received the American Bar Association’s Louis M. Brown Award for Access. We will help you get your justice and deal with the accompanying bureaucracy.

I Want Another Internet Provider. Which One Should I Pick?

All internet providers compete to get new clients. With numerous available offers, you may wonder which one to choose. We have selected a few that could fit your needs. Check out the table below for details.



  • 200 Mbps–$39.99 per month
  • 400 Mbps–$59.99 per month
  • Gigabit Connection–$79.99 per month
  • Wide availability
  • 5G network


  • 100 Mbps–$35 per month
  • 300 Mbps–$45 per month
  • 940 Mbps–$60 per month
  • Cheap
  • Option to bundle with DirecTV


  • 200 Mbps–$49.99 per month
  • 400 Mbps–$64.99 per month
  • 600 Mbps–$74.99 per month
  • 1,000 Mbps–$84.99 per month
  • Option to bundle with the TV streaming service – X1
  • Covers the entire USA

Minimize Paperwork With DoNotPay

Writing letters, filing claims, sending requests—these chores are nobody’s idea of fun. Thanks to DoNotPay, you can bypass these menial tasks with a few clicks in your browser.

Our platform is full of useful tips and features for filing insurance and warranty claims, dealing with parking tickets, getting refunds and chargebacks, or writing harassment cease-and-desist letters.

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Explore the Full Range of DoNotPay’s Services

Don’t let annoying bureaucracy stop you from exercising your rights or finding new opportunities. DoNotPay—the world’s first AI Consumer Champion—comes with a diverse portfolio full of practical shortcuts for:

Struggling with finances? Our app will help you manage unpaid bills, find and claim lost money in any state, or get college application fee waivers.

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