When WOW! Is Not So Wow—Learn How To Cancel WOW! Internet

WideOpenWest or shortly WOW! is a company that offers cable, phone, and internet services. It operates in several states, including:

  • Alabama
  • Georgia
  • Michigan
  • Florida
  • Illinois
  • Ohio
  • Indiana
  • Tennessee

If WOW! tends to surprise you with unexpected internet connection interruptions or any other issues, it’s time to cancel it.

End Your WOW! Internet Subscription the Hard Way

If you are not satisfied with the WOW! internet, you can cancel it in the following ways:


Can You Cancel With Yes/No
DoNotPay Yes
Phone Yes
Email No
Letter No
In Person No

Terminate Your WOW! Internet Plan Over the Phone

If you want to get rid of your WOW! internet subscription, you can do it by calling the company. Here are the steps to follow:

  1. Call 1-866-496-9669
  2. Give your personal information and subscription details when you reach a representative 
  3. Explain that you want to end your contract 
  4. Ask for the written confirmation of your cancellation

Keep in mind that getting in touch with the WOW! customer service might take a while. To save your time, use DoNotPay to jump the phone queue.

Cancel WOW! Internet the Easy Way

Dealing with customer service representatives can be nerve-wracking since they will try their best to keep you as their customer and make your cancellation process hard. If you want to avoid this, use DoNotPay!

With our app, you can cancel WOW! internet fast and easy, without contacting the company’s customer service. All you need to do is follow these steps:

  1. Log in to DoNotPay from any web browser
  2. Choose the Find Hidden Money option
  3. Enter WOW! internet as the subscription you want to end

We will send you an email once we complete your request.

Get Rid Of Money-Eating Subscriptions With DoNotPay

With the bunch of new services appearing every day, it’s easy to forget which ones you signed up for, but providers don’t forget about your subscriptions and charge you regularly. If you keep losing money because you can’t track all your subscriptions and charges, use DoNotPay to help you monitor them. You can connect our app to your email and bank account, and we will detect and cancel your inactive subscriptions. This way, you can cancel them easily and save tons of money on the memberships you don’t use!

Does WOW! Offer Refunds?

Yes, it does. WOW! has a 30-day money-back guarantee, which means that you can get your money back if you cancel the service within 30 days of signing up. If you cancel WOW! internet after that, you can get back the money you spend on prepaid services.

Potential Problems You Might Face When Canceling WOW! Internet

You should know that if you want to end your Minimum Term Plan more than 30 days after purchasing it, you will need to pay an early termination fee (ETF). This fee can amount to:

  • $165 for 12-month services
  • $345 for 24-month services

You will also have to return any WOW! equipment you have, so you can expect WOW! employees to come to your home to remove any equipment they previously installed.

How To Recognize WOW! Charges on Your Bank Statement

This is how WOW! charges may show up on your bank statement:

VS *WOW! 866-496-9669 OR WOW! 8664969669 WOW! 8664969669 0002100002
WOW! 8664969669 0711757 121018 WOW! 8664969669 1721313 070820 WOW! 8664969669 3317099 031119
WOW! 8664969669 200321 WOW! / – 8664969669 WOW! – x9669
WOW! 8664969669 2915263 100918 VS *WOW! WOW! 8664969669 / NATHAN *WETEKAMP
WOW! 8664969669 190919 WOW! 8664969669 5759682 031218 WOW! 8664969669 0711502 121018
WOW! 8664969669 5910478 010820 WOW! 8664969669 9378504 110718

Use DoNotPay To Escalate Your Disputes With WOW! to Small Claims Court

Have you got on a rough patch with WideOpenWest? You can get DoNotPay’s assistance in case you want to solve your disputes by filing a lawsuit.

DoNotPay is the world’s first robot lawyer and can help you through the process of suing anyone in small claims court. We offer to draft the necessary documentation, fill out the mandatory forms, and write a court script for you. 

We’ve helped many people access legal services, and as a recognition of our efforts, the American Bar Association gave us the Louis M. Brown Award for Legal Access.  Get our help and increase your chances of winning your case against WOW!.

Get More Help From DoNotPay

DoNotPay can help you with other tasks besides canceling services. If you want to make sure you are protected when surfing the internet but can’t afford antivirus protection right now, use DoNotPay to get a Norton or McAfee free trial.

If you spend a lot of money on internet services, use DoNotPay to find out how to lower your internet bills. 

Access DoNotPay through any web browser and check out what else we can assist you in: