How to Cancel AOL Subscription

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

How to Cancel AOL—The Ultimate Guide

AOL (also known as America Online) is one of the most used web portals and online service providers in the U.S.

DoNotPay Helps You Cancel AOL Membership Hassle-Free

If you’re someone who appreciates efficiency, you’ll love canceling your AOL subscription with DoNotPay’s assistance. Here’s what you should do:

  1. Open your DoNotPay account from a
  2. Click on the “Find Hidden Money” option
  3. Enter “AOL”

We will notify you when we cancel your membership.

Unsubscribe From Multiple Services at Once With DoNotPay

Other than helping you cancel your AOL subscription efficiently, we can also enable you to get rid of all your unused memberships at once. Here’s how:

  1. You connect your bank account or email with your DoNotPay account
  2. We will scan all of your subscriptions
  3. We determine which memberships you don’t use, and suggest them to you
  4. You will select which ones we can cancel

DoNotPay will unsubscribe you from the selected memberships in no time.

Count on our help when you want to cancel services such as:

How to Cancel the AOL Subscription On Your Own

You also have a few options for canceling AOL by yourself.

Can You Cancel With

Yes / No








Company website (your account)

Company website (live chat)


How to Cancel AOL Through the Website

Here’s which steps to follow to cancel your AOL subscription through the website:

  1. Go to the “My Account” page
  2. Click on “My Services”
  3. Select “Subscriptions”
  4. Click on “Manage” next to the plan you wish to cancel
  5. Verify your account
  6. Select “Cancel”
  7. Click on “Cancel My Billing” at the bottom of the page
  8. Choose the reason for canceling in the drop-down menu
  9. Choose “Cancel My Billing”

How to Cancel AOL Through Live Chat

You can chat with AOL’s 24/7 live customer support. Ask them to cancel your membership and make sure to request and save the confirmation email.

How to Cancel AOL Over the Phone

To cancel your AOL membership over the phone, dial 1-800-827-6364 and ask the customer care agent to unsubscribe you.

If you don’t want to waste time calling, DoNotPay can hold the line for you and notify you once one of the reps shows up live and is ready to talk to you.

How to Cancel AOL via Email

On the AOL contact page, you can choose to email their customer service reps and ask them to cancel your subscription. This option does not work when the company is understaffed.

Does AOL Offer a Free Trial?

AOL may sometimes offer a free trial period as a promotion. The trial isn’t a part of their regular offer. If you do sign up for the free trial, your subscription will auto-renew into a paid membership afterward, unless you cancel your trial at least 48 hours before it ends.

Avoid Being Charged After the Free Trial Ends Thanks to DoNotPay’s Virtual Credit Card

Have you been offered a free trial by AOL, and you’re thinking about taking advantage of it? You can sign up for the trial worry-free because DoNotPay’s virtual credit card will ensure you aren’t billed once the trial is over.

You’ll be provided a randomly generated credit card number and a temporary email address to use upon registration. Enjoy your free trial without worrying about being billed later. AOL won’t be able to charge you from the virtual credit card, and you’ll be automatically unsubscribed.

Can I Expect a Prorated Refund After Canceling?

AOL doesn’t offer a refund once you cancel, but you’ll have access to the premium features until the end of the billing period.

Can I Pause My AOL Subscription Instead of Canceling?

You can not pause your AOL membership. You can only cancel and purchase it again when needed.

DoNotPay Helps You Send Demand Letters To AOL in Small Claims Court

Should you have any issue with the way that AOL is treating you, DoNotPay can assist you in suing the company in small claims court. Thanks to the world’s first AI Consumer Champion, you won’t have to navigate complex bureaucracy by yourself.

The only task you will have is to file the complaint and then appear in court. Everything else will be handled with DoNotPay’s assistance. We will help you:

  • Write a demand letter
  • Determine if your case qualifies for small claims court
  • Fill out all the forms
  • Prepare the necessary documentation
  • Write your court statement

The Most Popular AOL Alternatives

This the best AOL alternative:





From $3.49 / month

  • Up-to-date with latest news
  • Great email provider
  • Affordable

What Else Can DoNotPay Help Me With?

Once you log in to your DoNotPay account from a , you’ll be able to rely on DoNotPay’s help whenever you need to:

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