A Complete Guide on Avianca Airlines Baggage Fees

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A Complete Guide on Avianca Airlines Baggage Fees

Aren't you tired of paying Avianca baggage fees? If you're a frequent flyer, and you don't want to live out of your carry-on when you travel to, from, or within Colombia, you might spend hundreds of dollars on second or third checked bags in just a handful of flights.

Is there an alternative? There is if you have DoNotPay on your side to! Let's take a look at the obstacles you'll face when you approach Avianca on your own, and then we'll show you how easy it is to get your Avianca baggage fees waived with DoNotPay!

Understanding Avianca's Complex Baggage Fees

For most economy flights, a single checked bag is permitted with each passenger. Business-class fares include two check-in bags. for additional baggage according to several factors:

  1. The flight's origin
  2. The flight's destination
  3. The number of bags allowed according to the passenger's ticket tier
  4. The weight of individual bags

What Is Avianca’s Standard Size for Check-in Baggage?

Adjusted from metric to imperial units, the maximum external dimensions for each bag are 62.2 inches—the total height, length, and width of the item. The maximum weight per piece of checked baggage is 50 pounds, 10 ounces.

What Is Avianca’s Maximum Size for a Carry-on Bag?

Passengers are allowed to bring one carry-on bag and one personal item, such as a purse, laptop case, or briefcase. Non-motorized mobility aids are also included as personal items.

The maximum exterior dimensions of the carry-on are 45 inches, with a weight not to exceed 22 pounds.

Avianca Additional Luggage Fees

Here is a breakdown of fees for passengers flying out of the United States:

Additional Luggage: Flights Within the Americas (In U.S. Dollars)

  • First Additional Piece


  • Second Additional Piece


  • Third+ Additional Piece

$225.00 each

  • Oversize/weight bags

Additional $130.00 each

Additional Luggage: Domestic Flights Within Columbia (In Columbian Pesos)

  • First add'l piece

65,000 COP

  • Second add'l piece

95,000 COP

  • Third + add'l pieces

180,000 COP

  • Oversize/weight bags

Additional 95,000 COP each

How to Get Avianca Baggage Fees Waived On Your Own

While you can attempt to have your fees waived at the airport the day of your flight, it's always best to get your fees waived at the time you book your flight. This is best done either with the help of a skilled travel agent or if you speak with an Avianca booking agent over the phone. Here are the main contact channels for Avianca if you don't want to use DoNotPay's airline assistance services:

Reaching Avianca by Phone (Recommended)

There are many different phone numbers for reaching Avianca. If you are calling from Canada or the United States, you can call 800-284-2622. To reach Avianca from other countries, you can use their contact calculator.

Contacting Avianca Through Whatsapp (Not Recommended)

You can interact with Avianca's customer service bot, "Vianca", through the popular texting platform WhatsApp by adding the following phone number to your WhatsApp contact list: +57 3114006797. Unfortunately, the bot isn't programmed to do much more than direct you to various information pages on the main website.

Interacting With Avianca via Web Chat Bot (Not Recommended)

When you visit the Avianca website, look in the lower right corner for the headset icon. If you click on it, you can choose to speak with the Avianca bot through the site's Web Chat. As with WhatsApp, the bot "Vianca" really only seems to divert your questions to the appropriate pages on the website, and cannot negotiate Avianca baggage fee waivers.

How DoNotPay Will Get Your Avianca Baggage Fees Waived For You

Wouldn't you rather skip the hassle of finding an Avianca customer service representative who can actually help you? Here's how you can use DoNotPay to appeal your Avianca baggage fees:

  1. Search "appeal fees" on DoNotPay, choose the Fight and Waive Fees product, and select the type of fee you want to appeal.
  2. Select the merchant you want to appeal fees for and enter the details of your transaction, including an associated account if you have one.
  3. Submit your case! DoNotPay will generate the best argument for your case and make sure your fee waiver request gets sent to the merchant for processing.

That was MUCH easier, wasn't it? Through DNP's Airline Services product, you can also make changes to your reservation, demand refunds, and find lost bags!

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If you're going to deal with virtual agents, why not use DoNotPay's brilliant artificial intelligence to negotiate your baggage fees on your behalf? , and find out what it's like to have your very own virtual travel agent!

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