How to Cancel Pottery Barn Order the Easy Way
Pottery Barn is a subsidiary of a high-end American home furnishing chain store and e-commerce company of Williams-Sonoma, Inc, a publicly-traded consumer retail company. Pottery Barn retails kitchenware and home furnishings across the United States, Canada, Mexico, and Australia.
Pottery Barn allows you to buy items directly through their website or call their Care Center Associates at 1.888.779.5176. You can also alter your order or cancel it through the website or call customer care.
Canceling an order through the website might go unnoticed due to the high number of orders placed in a day. Similarly, making a call to cancel your order might take too long as the Care Center Associates work to satisfy all the consumer demands.
DoNotPay can help you beat the cancellation waiting time by filing the cancellation report for you. Sign up and utilize the DoNotPay Cancel Anything product to cancel your Pottery Barn order today.
Can I Cancel or Return a Pottery Barn Order?
Pottery Barn does not specify how long you have to cancel your order. Suppose you could not cancel your Pottery Barn order or buy a product that does not suit you; you can return it within seven days for Quick Ship upholstery items or 30 days of receiving an ordinary order and get a refund for the order.
Not all Pottery Barn products are eligible for a return and refund; bespoke furniture pieces and carpets are not refundable. Here is a list of products ineligible for returns and refunds:
- Monogrammed items
- Gift cards
- Custom-made rugs and furniture
- Items damaged through wear and tear
- Final sale items
To initiate the return process, you need to provide Pottery Barn with details to create a UPS shipping which will be dropped at a UPS Drop-off location close to you. You should pack your items carefully to avoid damage and ship it back.
The Pottery Barn return policy dictates that you can only return an item shopped online via the mail and an inshore purchase through physical drop-off. To get a full refund on the purchase price, you must provide the original purchase receipt.
Pottery Barn will refund you the full purchase amount when they offer free delivery or subtract the delivery fee from the refund. If you bought your item through a gift card, you would be refunded in the form of a merchandise report.
Cash and check refunds over $100 will be mailed to you in the form of a company check, which will take up to 14 days to reach you. Returns for merchandise credit cards worth more than $10,000 will be refunded to the merchant's credit cards worth $10,000 and different merchant's credit cards for the remaining amount.
Pottery Barn Contact Information
Request a Prepaid Return Label From Pottery Barn With the Help of DoNotPay
To refund online Pottery Barn orders, you will have to send your package by mail. All packages sent by mail need a return label. A return label is a sticker you need to put on your package filled out with the details of the package. The information on the sticker includes the package recipient, shipping address and barcode, any other package delivery, and tracking information. Pottery Barn sends you a return label after submitting your product return application. Dispersal of the return label to you might take longer than expected due to the number of consumers at Pottery Barn or due to a slow delivery system.
DoNotPay helps you save time through DoNotPay's Return My Purchase Product. The product allows you to request a return label and access it faster than the typical application.
DoNotPay Can Help You Cancel a Pottery Barn Order
Canceling orders is a time-sensitive affair. Although Pottery Barn does not put a time limit on its cancellation policy, it is important to cancel your order as early as possible to avoid being locked out of the cancellation window.
Pottery Barn provides their customer care contact as the fastest way and only way to cancel your order. Contacting a company's customer care is not the best method to communicate about time-sensitive issues since many people are lining up to get a hold of the customer care live agent. DoNotPay helps you instantly submit your order cancellation request through the DoNotPay Cancel Anything product.
Simply follow these steps:
- Search for the Cancel Anything product on DoNotPay.
- Enter the name of the company you need to cancel your order/payment with.
- Answer a few questions about whatever you need to cancel so that we can compose a cancellation letter.
Once you submit the details, we'll work on generating a cancel request for you.
Here is a list of other services you can access through the Cancel Anything product:
Access More Quick and Easy Solutions From DoNotPay
In addition to helping you cancel your Pottery Barn order, DoNotPay helps you solve an endless list of administrative and legal issues.
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