ByCancel Your Surfshark Subscription in 3 Steps
Surfshark is an American-based VPN company headquartered in the British Virgin Islands. The company was started in 2018 and has grown to become one of the excellent VPN service providers globally. The company offers a generous device policy that allows you to connect as many devices as possible and seldom offers multi-hop features as well as tunneling.
Paid Surfshark Subscription is renewed automatically at the end of the service period, which can be monthly or annually unless you choose to . It is your right to cancel it at any time of your preference; however, take note that the ongoing subscription will not be refunded. After cancellation, you can continue using the service until the subscription period ends.
To stop the automatic subscription, you have to contact customer care, who will help you stop future payments. Unfortunately, it is not as easy as it might sound, since you might go through the hassle of waiting for customer care to respond to you. The good news is that you won't have to waste your time since the DoNotPay's Cancel Any Service or Subscription product has the perfect solution for you.
Canceling your Surfshark subscription is not the only area DoNotPay can assist you with. This AI Consumer Champion can also terminate your membership with:
Read on for more helpful tips on how you can get rid of your unwanted subscription easily.
Learn How to Become a Member of the Surfshark Community
To start enjoying the services, you are required to create your account. Please take note that you are solely responsible for your account usage as well as any activity happening in it. Such activities include use by any person who has access to your account information either with or without your authorization.
When you create an account with the company, make sure to complete the registration process by providing accurate information on the registration form. Kindly remember that you are responsible for keeping your password confidential, and you are not allowed to sell your account to anyone else.
You are supposed to inform customer care service about any unauthorized access to your account- in case of any loss, the company cannot be held liable. The anytime remains with the company.
What Do Surfshark Charges Look Like on Your Statement?
You might be unsure on how Surfshark charges appear on your credit card or bank statements and how much exactly should the charges be like. The company pricing is as follows:
| Type of Membership | Monthly Rate |
| Monthly Subscription | $12.95/Month |
| Mid-year Subscription | $6.49/Month |
| 2-Year Subscription | $2.49/Month |
Surfshark sometimes offers further discounts on these subscription charges.
Learn More About Surfshark Automatic Renewal and the Refund Policy
As aforementioned, you can subscribe to the company's services periodically, after which you are required to choose a payment method. Your subscription will be renewed once it expires, and your payment method is charged again unless you have canceled the subscription. Entering your payment details, such as your credit card number, means that you have agreed to the automatic renewal. Surfshark can change the price of your subscription and any other terms of service.
The company offers a 30-days money-back guarantee if you decide to quit the paid service. You have a right to claim a refund within 30 days after your purchase. It comes as bad news to the company when you decide to quit their services, and therefore, they advise you to visit the company support before deciding to quit.
If you have ever been given a refund at any given time, you stand for a second one provided the period between the first one and the second is not less than six months.
If you decide to subscribe afresh after receiving a second refund, you cannot get another refund for any other cancellation. Take note that your renewed monthly subscription does not qualify for the 30-days guarantee, which only applies to initial purchases.
After 30 days are over, the company refund policy categorically states that you have no right to claim a refund. However, the refund can be given past 30 days under certain exceptional circumstances depending on the company's sole discretion.
DoNotPay's Virtual Credit Card Stops Surfshark Free Trials Before You're Charged
Surfshark gives you seven days of free trials after registering for their service. You have to provide credit information to subscribe to the free trial, which means that you will automatically be renewed to the paid subscription after the free trial is over unless you cancel it.
With the DoNotPay virtual card, all the risks of automatic renewal are eliminated since it
generates virtual credit card information, enabling you to sign in to the free subscription. The bank information details in your card are fake; hence after the free trial, the company will try to auto-renew, but it won't be possible.
Learn the Steps to Cancel Surfshark Subscription on Your Own
If you want to cancel your subscription, you can:
- Contact the company help center
- Start a live chat which is available 24/7 on the company website
- Reach through the company email
The entire process could be time-consuming and hectic since you might spend your time waiting for a customer care agent to reach back to you. You don't have to worry since DoNotPay has got you covered less frustratingly.
Learn the Steps to Cancel Surfshark Subscription Using DoNotPay
We can’t deny the fact that it’s so much easier signing up for a subscription than it would be canceling it. Companies have tailored their processes intentionally so to encourage more people to sign up and later on make it harder to terminate the subscription.
No need to worry. DoNotPay has simplified the process so you don’t have to deal with the difficult parts.
How to cancel in 3 steps using DoNotPay:
- Log-in to DoNotPay and search for the Manage Subscriptions product.
- Provide the name of the subscription service you want to cancel.
- Provide your account details such as email address and username.
Once you submit the details, we’ll work on canceling your subscription! We’ll even try to get a refund on your behalf.
Find Other Problems DoNotPay Can Help You Solve
DoNotPay can not only cancel your memberships for you but also assist with a hundred other issues that you might have. Here are some other tasks that we can handle for you:
- Pay bills online
- Fight price gouging
- Secure a hunting license
- Lower your payday loans
- Recover account passwords
- Get free raffle tickets
Sign-up with DoNotPay today and open up to possibilities that could make your life a lot more convenient.