How to Cancel Qlink Wireless Subscription Easily

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What to Do When You Want to Cancel Qlink Wireless

Federally funded, Qlink Wireless provides free cell phone service to those in need across the nation. Under the program, recipients can receive unlimited data, talk, and text to better ensure safety as well as opportunity through connectivity. Qlink Wireless was founded in 2011 and has since become one of the largest networks across the United States.

There are numerous reasons you may decide to move on from the network provider, including getting a new job or disliking the service. Regardless of your reason for discontinuing the service, there are quite a few steps you'll need to take when you want to and avoid unexpected charges. Luckily, DoNotPay can help.

What to Know Before Cancelling Your Qlink Service

Before you , you'll want to make sure you don't have any unsettled charges with Qlink. While the service is free, if you've lost your phone or need a replacement for damages, Qlink may charge you $34.95 for the phone provided.

Additionally, depending on your plan with Qlink, you may need to increase your data or text limits to add minutes, which could leave you with an unpaid bill. In many cases, you may qualify for unlimited data, talk, and text, which means you'll only need to settle charges for the smartphone device itself if Qlink provided you with a device.

Lastly, before cancelling the service, you'll want to backup any pictures or important files so that you don't lose them. You can do so in the settings on your smartphone device to ensure you don't lose contacts, images, videos, and anything important you want to keep.

How to Cancel Qlink Wireless

There are 3 main ways to cancel your Qlink Service:

  1. Via Phone
  2. Online
  3. In-Store
  4. Via DoNotPay

Via Phone

After confirming you have no pending charges with Qlink, there are numerous methods you can use in order to cancel the service. One of the easiest and most efficient ways to do so is by calling customer support at 1-855-754-6543 to speak with a representative.

Call times vary depending on current call volumes. Support hours run:

  • Monday to Friday - between 8 am and 12 pm EST
  • Saturday and Sunday - from 9 am to 6 pm EST

When you get in touch with a representative, you'll need to provide them with your account number, phone number, email, and reason for cancelling. They can walk you through the steps.


Another great way to cancel your Qlink Wireless plan is online. You'll want to take the following steps in order to submit your cancellation.

  1. Log in to your Qlink account.
  2. Select My Account.
  3. Scroll to Cancel Service and select it.

From the moment you confirm that you'd like to cancel your service, you'll no longer be able to use data on the phone. This means you won't be able to make calls or send texts that use data and the Sim card will be disabled.


The last way to cancel your Qlink service is by visiting a Qlink location and doing so in-store. While canceling via phone or online takes a little bit of time and figuring things out, canceling the service in-store can ensure you're walked through the process step by step.

Here’s an overview of the ways you can cancel your Qlink subscription:

Can You Cancel Qlink ViaYes/No
Company Website/ Support Form (or another alternative method)Yes

Want to skip the confusion and get your Qlink Wireless service canceled without hassle? DoNotPay can help! All you need to do is submit your request through us and we'll handle the long waits and get in touch with Qlink.

DoNotPay Can Cancel Your Subscriptions and Memberships

DoNotPay can manage the cancellation for you. You can open DoNotPay in your web browser. DoNotPay is always the best and easiest option.

Tell us which service you want to cancel: log-in click on "Manage Subscriptions", enter the name of the service, provide account details/information that will help us locate your account, and submit! - describe this in steps/numbered list. DoNotPay will notify you once the service has been cancelled.

How to in 3 steps:

  1. Log-in to DoNotPay and search for the Manage Subscriptions product.

  2. Provide the name of the subscription service you want to cancel.

  3. Provide your account details such as email address and username.

Once you submit the details, we'll work on cancelling your subscription! We'll even try to get a refund on your behalf.

Other Services That DoNotPay Can Help You Cancel

Are you looking to cancel another service but don't know where to start? Have you been unexpectedly charged for a subscription even though you've submitted a cancellation request?

We've got your back here at DoNotPay, and we can help you get confirmation that the service has been terminated without further charges. Here are a few of the most popular services we help consumers cancel. Don't see the service you need to cancel listed? No worries, search through our Learn tab to find the one you need.

Join DoNotPay today.

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