How To Recover Your Hacked Chase Account

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

The Easiest Way To Recover A Hacked Chase Account

A Chase account is a service offered by Chase Bank for depositing and withdrawing money from the bank. A allows you to store your money with the bank and earn interest.

Chase account being a virtual service, it is susceptible to hacking. To recover your , you should report the fraud to the bank. However, the bank response procedures may not provide you with an immediate solution, exposing you to further risks. DoNotPay can help you recover your hacked account automatically and conveniently within minutes of the application.

How to Tell if Your Chase Account Was Hacked

There are highlights you can look out for to know if your. Here is a list of ways to know if your Chase account has been hacked:

  1. Message Notification From Chase Bank

Chase bank has a sophisticated automatic way to monitor fraudulent activities in your account. In case of accounting hacking, the bank will contact you via text, email, or call. Your account might also get locked by the bank if they notice strange activities in it.

  1. Suspicious Account Activity

Monitor for suspicious activities in your account, such as abnormal deposits, withdrawals, and unauthorized purchases. You should be able to account for every activity recorded in your bank statement.

  1. Check Your Login Activity

Your Chase account records all the active sessions and logged-in device IP addresses. Constant monitoring will help you spot any irregular activity.

Here is a detailed process on how to check your accounts' activity:

  • Sign in to your account from the Chase bank official website
  • Click on the "Account management" tab
  • Select "Access & Security Manager" and choose "Account activity"
  • Narrow down your search Filter through the "Access" or "Transactions" button
  • Add additional filters if needed
  • Select "Search" to access your account activities

What Should You Do if Your Chase Account Is Hacked?

If you are worried that your Chase account is hacked, contact the bank immediately. After confirming that your Chase account has been hacked, follow the steps below to secure your account:

1. Alert Your Bank

Call the customer care number to report the suspected account hacking through 1–800–935–9935 and 1–713–262–3300 for customers outside the U.S. The office hours starts from 8:00 AM to midnight Monday through Friday and 9:00 AM to 6:00 PM on weekends.

If you have a hearing impairment or speaking inability, relay your call to 711. The 711 helplines will, in turn, contact the bank on your behalf.

You can also report the account as a fraud by sending a fax to 1-614-422-7171

Contact the company electronically if you cannot communicate through a direct call. Sign in to and send a secure message to the bank with account hacking as the subject.

2. Submit a Claim for Money Stolen

Write to the official Chase bank support team and file for the money lost in your account(if any). Call Chase Customer Service number: 1-800-935-9935 for the claim. It will take up to 10 business days to resolve your claim.

3. Nullify Linked Debit and Credit Cards

Even if you still have your credit and debit card, hackers can still use the information from the cards to access your funds. Cancel any compromised cards to avoid any money transfer through the card details. You can cancel the cards by calling the bank on 1-800-432-3117 and requesting the cancellation of your cards on a fraudulent basis.

4. Freeze or Close Your Account

If your Chase account was hacked by someone accessing your details, the fraud could be repeated over and over again. You might consider freezing or completely closing down your account by contacting the bank to avoid future fraud incidents.

5. Set New Passcodes

You do not need to visit the bank to change your Chase account password physically. Here is the broken down procession how to change your Chase account password:

  • Login on
  • Click on the Person Icon at the top right of the home page
  • Click on "Profile & Settings"
  • Select "Overview"
  • Select "Sign-in & security" and update your password
  • Save the changes

What to Do if Your Chase Username or Password Has Been Changed

If your Chase account password has been changed, you can reset it through the Chase bank website or the Chase Mobile app.

Here is how to change the password to your compromised Chase account via the mobile app:

  1. Download the Chase Mobile App on your device
  2. Sign in to your account through the app
  3. Select the Person Icon on the top right of the screen
  4. Click on "Profile & Settings"
  5. Go to "Settings" on the right side of the screen
  6. Select "Sign-in preferences"
  7. Edit your password and save changes

How to Recover a Hacked Chase Account With the Help of DoNotPay

DoNotPay is a more efficient way to recover your hacked Chase account. DoNotPay saves you time and is highly efficient in its operations. You do not have to wait for ten business days to resolve your lost money claim.

If you want to recover your hacked Chase account but don't know where to start, DoNotPay has you covered in 4 easy steps:

  1. Open the Recover Hacked Account product on DoNotPay and tell us the name of the company or platform of your hacked account.
  2. Enter the information associated with your account, such as your username.
  3. Tell us whether you have paid for the account and would like a refund.
  4. And that’s it! We will send a demand letter on your behalf with a two-week deadline for the company’s representatives to help you recover your account.

Here are additional accounts that DoNotPay can help you recover if hacked:

Facebook Account HackedSteam Account HackedAccount Hacked
Instagram Account HackedRoblox Account HackedEmail Account Hacked
Playstation Account HackedFacebook Messenger HackedTwitter Account Hacked
Recover Hotmail AccountSnapchat Account HackedSpotify Account Hacked
Amazon Account HackedActivision Account HackedNetflix Account Hacked
Bank Account HackedYahoo Account HackedPaypal Account Hacked

DoNotPay is an efficient, easy, and fast way to recover your hacked Chase account. Being an automated service, the recovery process is hassle-free.

You do not need to go through the long recovery process by contacting the bank. All you need to do to get your account back is sign up on the official DoNotPay website, provide your Chase bank account information and wait for your account to be recovered. You will have your account back in a matter of minutes.

What Else Can DoNotPay Help You With?

Recovering your compromised bank account is not the only service that DoNotPay offers. DoNotPay is a AI Consumer Champion, the first one ever, dedicated to helping you fight bureaucracy, find hidden money, send demand letters to your defaulters, and much more. We work with government entities and private companies to help you with the following:

Want your issue solved now?