How to cancel XSport subscription in two minutes

XSport Fitness is among the fastest-growing fitness chains in the country. They have gyms in New York, Chicago, and Washington, D.C.

XSport offers the option to freeze your membership

If you don’t want to cancel your membership just yet, you can freeze your XSport account. You need to have a valid reason for doing so. They will allow you to freeze your account for the following reasons:


  • Relocation
  • Medical 
  • Military

DoNotPay knows the easiest way to cancel XSport membership

With DoNotPay by your side, canceling XSport membership will be a breeze. We need you to take some simple steps and then relax and wait for us to complete the process. Here’s what the cancelation process with DoNotPay looks like: 

  1. Access your account via your web browser 
  2. Click on Find Hidden Money 
  3. Enter “XSport” where the name of the service is required
  4. Wait up to 48 hours for us to complete the entire process

What else can you do to cancel XSport?

There is usually more than one way to terminate your membership. When it comes to XSport, here are the options available for canceling your membership:

Can you cancel with Yes / No
DoNotPay Yes
Email No 
Phone Yes 
Letter Yes 
In-person Yes
Company website  No

How time-consuming is it to cancel XSport via phone?

If you want to call customer support to cancel XSport membership, here’s what to do:

  1. Dial 877-417-1450
  2. Explain why you want to terminate your membership
  3. Ask for a cancelation confirmation email 

Since calling customer service can be rather time-consuming, remember that you can use our app to jump long phone queues to reach the reps faster.

Is canceling XSport membership via letter a safer option?

Yes, it is. XSport prefers cancelation via letter. To get it done this way, you should do the following:

  1. Write a request for membership cancelation
  2. Include the following information:
  • Full name, email, and phone number
  • Membership number
  • The location of your gym
  1. Send the letter via registered or certified mail to Capital Fitness, Inc, P.O. Box 4012, Aurora, Illinois 60507

How to cancel XSport membership in person?

If you want to terminate your membership in person, here’s what to do:

  1. Go to your club location Monday–Friday, 10 a.m.–6 p.m.
  2. Fill out a cancelation form
  3. Ask for a copy of the cancelation form

Is the free trial period going to renew into a paid membership?

Yes, XSport free trial auto-renews into a paid membership. 

DoNotPay’s virtual credit card is a lifesaver

virtual debit card

If you tend to forget about the free trial period, and companies use that to renew it into a paid subscription, DoNotPay has a solution. When you use our virtual credit card to sign up for free trials, you provide a random set of numbers instead of your real credit card info. Even if you forget to cancel the service before the free trial expires, XSport (or any other company for that matter) won’t be able to charge you membership fees.

Does XSport pro-rate the fees when the service is canceled?

XSport offers a pro-rated refund of the unused portion of your membership for first-time members. To get a pro-rated refund, you need to submit a notice of cancelation via certified mail within 33 days of becoming a member.

Could there be any problems when canceling XSport?

The greatest problem many former users claim to have is that XSport continues to charge the monthly fee even after cancelation. Check your statement carefully after you terminate your membership.

You can rely on DoNotPay to help you sue XSport if they are being difficult

Have you noticed that XSport continued to bill the monthly membership fee even after you’d canceled their services? Are they causing you any other legal issues? There’s no need to panic—DoNotPay can help you sue XSport in small claims court. We can prepare all the required paperwork for you. Our app has even been recognized by the American Bar Association for access to justice efforts.

What are the best alternatives to XSport?

When you cancel XSport membership, you will probably want to consider some alternatives. Here are the best alternative options to take into consideration:

Company Pricing Benefits
Planet Fitness $10 a month for a Classic membership

$21.99 a month for a Black Card membership

$39 a year for an annual membership 

  • Black Card membership allows access to any Planet Fitness location
  • Black Card membership allows you to bring a guest for free 
Anytime Fitness $30–$44 a month (depending on the location)

$39 for an annual membership

  • Most locations offer family membership plans and joint memberships
  • Most locations offer student, senior, and military discounts 

DoNotPay can manage all your subscriptions…

Are you among thousands of Americans who waste hundreds of dollars on subscriptions they don’t even use? It’s time to put an end to this. Why would you keep paying for unused services when DoNotPay can monitor and manage all your subscriptions for you? 

All you need to do is connect your email or bank account to your DoNotPay account. Our app can identify the subscriptions you don’t use and unsubscribe you from them. 

…and do so much more to help you get the justice you deserve

Should you have issues with some other membership or, perhaps, a speeding ticket, feel free to turn to DoNotPay for help with those, too. Our app can save you from trouble by offering the following services: