Removing Money but Not Acne? Cancel X Out the Easy Way
X Out is a brand of skin and body care products owned by Proactiv. It targets customers who experience problems with breakouts and acne. All purchases are based on subscriptions with a possibility to choose from a 30-day and 90-day supply.
X Out Subscriptions Overview
The products that are currently available for purchase and that will lock you in a subscription program include:
Subscription | Price |
Included Products |
Wash-In Treatment |
$19.95 + shipping |
|
Full Body Kit |
$29.95 + free shipping |
|
Clear Essentials Kit |
$29.95 + free shipping |
|
If you choose a 30-day supply, you will have to pay for the whole shipment right away. In case you choose a 90-day supply, you will be charged the first installment immediately, followed by two more charges every three to four weeks.
Regardless of the option you go for, you will be subscribed to a 90-day supply automatic renewal charged in approximately three installments.
Cancel X Out With DoNotPay
If you tried X Out products but still struggle with acne on your face and body, it might be the time to reconsider your subscription to this brand. DoNotPay will help you get rid of subscriptions and memberships that don’t make sense anymore. You won’t have to lose your eyesight reading the fine print in terms and conditions or spend hours on the phone hopelessly trying to contact customer support.
Canceling with DoNotPay will take mere minutes since it can be done in just three steps:
- Set up your DoNotPay profile in a for your iPhone and iPad
- Choose Find Hidden Money when you log in
- Type in X Out as the subscription you want to stop
As soon as the app unsubscribes you from the service, you will receive a notification.
Stand-In Methods for Canceling X Out
If you decide to stop your X Out subscription, you'll find that the options are pretty scarce:
Can you cancel with |
Yes / No |
DoNotPay | Yes |
No | |
Phone | Yes |
Letter |
No |
In-person | No |
Company website |
Yes |
X Out Cancelations Over the Phone
For those who don’t mind spending their time on annoying call center music and endless holds, X Out cancelations can be conducted by dialing 888-499-8951 or 800-524-7952. Their website doesn’t note what the call center’s working hours are.
If you try to reach them over the phone and don’t want to wait forever, you can learn how to jump the queue by using DoNotPay.
X Out Cancelations on the Website
While an option to cancel your subscription immediately doesn’t exist on the company’s website, you can try to reach their customer support by filling out a contact form:
- Open the Contact X Out Customer Service page
- Include your contact details
- Provide your customer number
- Select the most appropriate reason for contacting them from a drop-down list
- Type your message requesting the cancelation
You should receive a response via email, but if you experience delays or a no-response situation, you can always try DoNotPay.
Are There Prorated Refunds for X Out Cancelations?
As per their Terms and Conditions, refunds are issued when the products are canceled or returned according to the Return Policy attached to the shipment. Based on the information available on the company’s website, it is not clear whether you will receive your money back if you cancel in the middle of the billing cycle, so it’s best to contact their customer support for confirmation.
Does X Out Offer a Free Trial?
You won’t be able to try X Out products for free before you sign up for a monthly subscription. The company does offer a 60-day money-back guarantee, excluding shipping and handling charges.
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It seems that nowadays, you cannot turn your head anywhere without being hit in the face by another subscription-based service. No wonder that an average American loses hundreds of dollars yearly on subscriptions and memberships they don’t use.
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