How to Cancel Suddenlink in No Time
Suddenlink is a U.S.-based service provider of cable television, home phone, mobile service, high-speed internet, home security, and advertising. It is owned by Altice USA, one of the largest American cable operators.
How to Cancel Suddenlink on Your Own
You can cancel your Suddenlink subscription up to the last day of the billing period before the next service period begins. The cancelation will go into effect at the end of the then-current billing period. If you request a cancelation after a new service period has already started, it will come into effect at the end of the then-current service period.
You can cancel via the following channels:
Can you cancel with |
Yes / No |
DoNotPay | Yes |
No | |
Phone | Yes |
Letter |
No |
In-person | No |
Company website |
Yes |
Cancel Suddenlink via Website
Here’s how you can cancel your Suddenlink service subscription on its website:
- Log into your account
- Click on the Account section
- Find the Account termination option
- Confirm your choice
Cancel Suddenlink via Phone
Give a ring to Suddenlink’s customer service on 877-694 9474 and request the cancelation of your subscription.
DoNotPay Can Terminate Your Suddenlink Subscription Instead of You
Your third option is to allow us to cancel your Suddenlink subscription for you, which also happens to be the most straightforward, fastest way to do it.
Here’s how you can delegate this task to DoNotPay:
- Open the app in any
- Tap or click on the Find Hidden Money option
- Type in Suddenlink as the service name you wish to cancel
Once your Suddenlink subscription has been canceled, we’ll let you know.
Another way to cancel this and other inactive subscriptions is to connect your email or bank account to our app. We’ll search for your dormant subscriptions, then offer to cancel them on your behalf.
Does Suddenlink Offer a Free Trial?
Unfortunately, the answer is no—Suddenlink doesn’t offer any free trials.
Does Suddenlink Prorate its Cancelations?
No, you’re not eligible to receive a prorated Suddenlink refund. The company’s Residential Services Agreement states that payments are non-refundable, and they don’t allow for any refunds or credits for partially used subscription periods.
Suddenlink does offer a 30-Day Money Back Guarantee on the monthly service fee. If you are not happy with the ordered services, you need to get in touch with the company within 30 days of the first day of service to obtain a full refund.
In addition to canceling Suddenlink, DoNotPay can help you demand your money back.
Will Suddenlink Let Me Pause My Subscription?
No, there is no possibility to pause your Suddenlink subscription.
Should You Stick With Suddenlink or Switch to Frontier?
Frontier is Suddenlink’s main competitor. If you’re not certain which service will work better for you, check our succinct comparison breakdown below:
Suddenlink |
Frontier |
Better option for Internet services | Better option for TV services |
Typically requires a contract of minimum one year |
No contract required |
Generally faster Internet speeds | Generally more affordable |
Uses a cable/fiber hybrid (HFC) network |
Uses a DSL, FTTN, or 100% fiber network |
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