Canceling QuickBooks Online Subscription

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Cancel QuickBooks with no effort in little less than two minutes

QuickBooks is an accounting software. It is mostly aimed at small and medium-sized businesses, and it makes it easier for you to manage your company's books.

How to cancel QuickBooks manually

If you have decided to cancel your QuickBooks subscription, you can do it either by phone or online.

Cancel QuickBooks by phone

If you want to cancel the service via phone, you need to:

  1. Call 844-437-2616
  2. Wait for probably quite a long time
  3. When you get through to the agent, tell them you want to cancel your service.

Cancel QuickBooks online

If you don’t feel like waiting on the phone, try canceling the service online. You’ll need to sign in to your account and take the following steps.

If you're canceling your free trial:

  1. Choose “Settings" and go to “Account and Settings."
  2. Hit “Cancel your trial."
  3. Click on “Continue to cancel.”
  4. Go through the steps that will show up on the screen.
  5. Hit “Submit and cancel subscription."
  6. Click on “Got it.”

If you have a subscription:

  1. Choose “Settings" and go to “Account and Settings."
  2. Hit “Billing and subscription."
  3. Go to the QuickBooks section and hit “Cancel subscription or “Cancel online.”
  4. Choose “Continue to cancel," then hit the “Continue to cancel” button in case it appears on the screen.
  5. Go through the steps that follow.
  6. Hit “Submit and cancel subscription.”
  7. Click on “Got it.”
Can you cancel withYes / No
Company websiteYes

Potential problems when canceling QuickBooks

QuickBooks is one of those companies that make it notoriously difficult to unsubscribe from. Even though many subscribers have noticed—and complained about it time and time again—that the online cancelation form doesn’t work well, the company has yet to make any improvements.

Customer support is either unresponsive or, if you manage to get through, completely unhelpful. They make matters more complicated than necessary. For example, if you have a joint account with your spouse, they'll demand consent from both of you. QuickBooks is giving its best to keep you subscribed, even against your will, and are often accused of malpractice as a result of their foul business.

Cancel QuickBooks with the help of DoNotPay

If you don’t intend to go through all the hassle, there’s an easier way to deal with this problem. With very little time and virtually no effort, DoNotPay helps you cancel any subscription—even the ones as complicated as QuickBooks.

  1. Access the DoNotPay app in your web browser.
  2. Choose "Find Hidden Money."
  3. Type in “QuickBooks” as the service you want to cancel.

Once your subscription has been canceled, you will receive an email of confirmation.

Does QuickBooks free trial auto-renew into a paid subscription?

No, it doesn’t. QuickBooks doesn't even require you to give them your credit card number to start your free trial. There’s no danger of forgetting about your free trial and being shocked when you receive your bank statement.

What do QuickBooks’ charges look like on my statement?

You will be able to see the charges on your billing statement. They probably look something like this.

Intuit *QuickBooks SE 800-446-8848 CAINTUIT *QB ONLINEIntuit 18004Intuit
INTUIT PAYROLL 888-537-7794 CAINTUIT *QUICKBOOKS S800-446-8848 CAIntuit *
Intuit *QuickBooks 800-446-8848 CADEBIT CARD PURCHASE - INTUIT *QB ONLINE xxx-xxx-6800 CAINTUIT *PAYROLL 888-537-7794 CA
INTUIT ORDER CHANNELIntuit *QuickBooks SE 800-446-8848 CA 92129 USINTUIT PAYROLL 866-729-2925 CA
INTUIT *PAYROLL 866-729-2925 CAIntuit *QuickBooks SE 800-446-8848 CA 92129 USAINTUIT *QB ONLINE 800-286-6800 CA
Intuit *QuickBooks SE 800-446-8848 CAINTUIT *PAYROLL 888-537-7794 CA 94043 USINTUIT *QB ONLINE 800-286-6800 CA 92129 US
Intuit * 800-446-8848 CAIntuit *QuickBooksINTUIT *PAYROLL
INTUIT *QB ONLINE 800-286-6800 CINTUIT *PAYROLL 800-446-8848 CAPayment to INTUIT *QB ONLINE|800-286-6800|CA
Intuit *QuickBooks SE800-286-6800 CA
INTUIT *QB ONLINE 800-286-6800 CA 92129 USAINTUIT *QB ONLINE 800-286-6800 CA

Does QuickBooks prorate their cancelations?

No, they don’t. The service will be canceled after the current billing period, so you’ll have it at your disposal for as long as you’ve paid it for.

There is one exception—QuickBooks offers a 60 days guarantee. If you want to cancel the service within 60 days from the moment of purchase, you are eligible for a full refund.

Can you pause your QuickBooks subscription instead of canceling?

Yes, you can. QuickBooks will let you pause your subscription, and you won’t need to pay anything during the break. You need to follow the same steps you’d take if you wanted to cancel the service. Your data stays remembered for a year, and during this period, you can resume your subscription as if you've never canceled it in the first place.

What are the best alternatives to QuickBooks

There are many good alternatives to QuickBooks. Here are the best ones.

  • Starter: $9/month
  • Standard: $30/month
  • Premium: $70/month
  • Simple interface
  • Avoidance of accounting and finance jargon
  • Sage Accounting Start: $10/month
  • Sage Accounting: $25/month
  • Vide variety of different features

Is QuickBooks difficult? DoNotPay can help you sue them

If you've tried to cancel the service unsuccessfully and QuickBooks still keeps taking your money, you can take the matters to a small claims court. DoNotPay helps you with this as well. We have won the ABA Brown award for helping people who can’t or don’t want to pay for services. We have an excellent track record in getting people’s money back, so don’t hesitate to use the app to fight back.

Let DoNotPay monitor all of your subscriptions for unused services

If you feel like your money is going missing, that’s probably because it is. Many people today keep paying for services that they don’t actually use. DoNotPay can help you keep track of things and avoid unnecessary expenses.

What else can DoNotPay do?

There is so much more DoNotPay can do for you. With our app and a bit of time, you can:

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