How To Cancel Kong Box

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Cancel Kong Box in Three Quick Steps

Kong Box is a monthly subscription box for dogs that includes handpicked treats, goodies, and toys for your furry pet. Each item is carefully curated based on the specific requirements of your dog and can also help with training, teething, and treating behavioral issues.

Did you subscribe to Kong Box, but your pet did not enjoy the goodies inside? Or do you think you’re paying for a service that your dog barely uses? Cancel your KOng Box subscription now!

We present you with a detailed guide to help you cancel your subscription box and help you and your dog find a better treat.

How To Cancel Kong Box Manually

If you want to cancel Kong Box yourself, you have two options:

  1. By email
  2. Over the phone

By Email

You can get rid of your subscription by following these steps:

  1. Send an email to
  2. Let the customer support team know you want to cancel your subscription
  3. Include your details and subscription plan

A customer support agent will guide you through the steps or process the cancellation on your behalf.

If you do not receive a response, you can send a message to the support team on the website’s contact page to process your cancellation request.

Over the Phone

If writing emails is not your forte, you can call customer support at 1-888-991-5664 and request the support team to terminate your subscription. Don’t forget to ask for a confirmation email to ensure the cancellation is complete.

The customer support team is available from 8 a.m. to 4:30 p.m. from Monday to Friday.

Cancel Kong Box With the Help of DoNotPay

Does your furry friend want you to get rid of the subscription box but doesn’t allow you more than 5 minutes to actually do it? Use DoNotPay and cancel your subscription within that precious time frame! All you have to do is:

  1. Select the Find Hidden Money option
  2. Type Kong Box as the service you want to cancel

You can spend quality time with your dog while we cancel the subscription for you. DoNotPay will confirm the cancellation by email within 48 hours.

Here’s a quick overview of the different ways to cancel Kong Box:

Can You Cancel Via?Yes/No
Support TicketNo

DoNotPay Can Manage Your Subscriptions

Do you have other subscriptions that you want to cancel but do not have the time to do so? Does the cancellation process overwhelm you because you might have to wait for hours on hold, and customer support might not be helpful?

DoNotPay has got your back! We can help you cancel all your unwanted subscriptions and save your hard-earned money without wasting time! You can do this by and connecting your bank account or email address to our app. We will pull up all your active subscriptions for you. Select the ones you don’t need, and DoNotPay will terminate them for you.

Do you plan to cancel Hulu, MyLife, BoxyCharm, Mystery Tackle Box, Noom, or any other service? DoNotPay knows how to do it!

Does Kong Box Have Cancellation Fees if You Choose To Terminate Mid-Cycle?

Before you cancel Kong Box, check your subscription plan to see if the cancellation fees apply to you:

  • There are no cancellation charges if you pay monthly
  • You will have to pay a $19.95 cancellation fee If you opted for a six-month subscription box
  • The cancellation fee is $24.95 for those who chose the 12-month subscription plan

Can You Modify Your Subscription Plan?

Kong Box allows you to modify your subscription plan and switch to a lower one.

Log into your member account on the website and change your payment plan there. You can also send an email to and request the customer support agent to change your plan for you. A confirmation email will be sent to your email address.

Can You Pause Your Subscription if You’re Not Sure About Canceling?

Kong Box allows you to pause your subscription for up to three months if you’re going on vacation or you’re not sure whether you want to cancel your membership. All you have to do is send an email to and ask the customer support team for assistance.

Looking for a Kong Box Alternative?

You might have canceled your Kong Box subscription, but you still need cute goodies and treats for your dog. Here are a few subscription boxes pets adore:

Subscription BoxPricing


Bark Box$23 per month
  • Four different subscription boxes based on dogs’ requirements
Cratejoy$18 per month
  • Budget-friendly
  • Customizable boxes
RescueBox$29.95 per month
  • Theme based products

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In case you are dealing with an unfair company regarding your subscription cancellation or any other matter, we can help you get your money back by suing them in small claims court.

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