A Guide on How To Cancel DS Services and Keep Your Head Above Water

DS Services (Water.com) is a company focused on delivering bottled water, brewed coffee beverages, water dispensers, and water filtration systems to homes and offices throughout the U.S. Their products are sold under many brand names, such as Alhambra, Athena water, Crystal Rock, Deep Rock, and more.

DS Services has around 18.9 million users. If DS Services don’t float your boat anymore, DoNotPay can help you cancel your membership.

Can You Cancel DS Services on Your Own?

DS Services have two ways you can cancel your subscription by yourself:


  • Online
  • Via phone

Cancel DS Services Online

You can cancel DS Services via their website like this:

  1. Open the Manage Your Account page
  2. Log in to your DS Services account
  3. Click on Cancel my account

Cancel DS Services via Phone

To cancel DS Services by contacting customer service, follow these steps:

  1. Call them at: 1-800-492-8377
  2. Tell the agent you want to cancel
  3. Ask them to send you an email confirming your cancellation

DS Services Terms and Conditions state that you won’t be obligated to pay termination fees. You will, however, have to pay for the products and equipment you ordered and received, as well as all applicable fees and charges before your cancellation becomes effective. 

After informing the company you want to cancel, you have to return all the unused bottles and leased equipment in good condition—some normal wear and tear damage is allowed. You will be held responsible for any damaged equipment and obligated to pay for it.

Do you need help with asking the company for a refund? Check out DoNotPay’s sample letter of refund payment.

Cancel DS Services With the Help of DoNotPay

Canceling subscriptions online or via phone can be a real nuisance. You have to wait for the first available agent, and then you have to spend some time on the phone with them. Did you know that you can jump the phone queue with DoNotPay quickly?

Still, the reps have a way of convincing you to stay a buying customer even though you don’t want to. That’s why your safest bet is to cancel DS Services with DoNotPay.

That way, you’ll be able to cancel your subscription within 48 hours without wasting time on explaining yourself with company agents—you’ll get a confirmation email as soon as the cancellation is done.

All you need to do is open DoNotPay in any web browser and follow these steps:

  1. Sign in to your DoNotPay account
  2. Select Find Hidden Money option
  3. Input the name of the service you’re canceling—DS Services

DoNotPay has various impressive features, and one of them is monitoring your subscriptions. We can list all your subscriptions, highlight the ones you don’t use but are paying for, and cancel them all. For this, you’ll only need to connect your email and bank account to DoNotPay, and you’ll be free from your money-wasting services.

Can You Cancel Via

Yes/No
DoNotPay

Yes

Phone

Yes
Email

No

Online

Yes
In-Person

No

What Are the Alternatives to DS Services?

You can test the waters with some other water delivery services. They are listed in the table below:

Company

Prices

Benefits

Just Water

Prices start at:

$16.49 (six-pack)

  • Sustainable cardboard packaging
  • Free shipping
  • Open 24/7
  • Springwater
  • Infused water
  • One-time purchase 

Open Water

Prices start at:

$19.99 (12 cans)

  • Sustainable aluminum packaging
  • Refillable bottles
  • One-time purchases 

Culligan Water

N/A

  • Water and salt delivery
  • Water testing
  • Maintenance
  • Water system repair
  • Emergency services

Are You Having Problems With DS Services? DoNotPay Can Help You Sue Them!

Fox details how DoNotPay makes it easier to fight companies by suing them in small claims court

DoNotPay offers its users an amazing possibility—suing any company in small claims court. DoNotPay does every boring part of the suing process for you. It fills out your legal forms and generates a court script for you. You can use it in court to reinforce your case against DS Services. You can rely on DoNotPay—we are the proud recipients of the American Bar Association Louis M. Brown Award for Legal Access.

DoNotPay Can Guide You Through Many Legal and Bureaucratic Issues

DoNotPay is the first-ever virtual assistant and robot lawyer app. It can provide you with many solutions to a variety of everyday problematic situations. Whether your inbox is always flooded with spam mail or you want to enjoy your free trials risk-free, DoNotPay is here to help you. 

Access DotNotPay from your web browser and check out the options we offer. We can help you with: