If You Need to Cancel Curology, Here’s How
Curology is a U.S. telemedicine start-up that provides customized skincare recommendations to patients struggling with acne and other dermatological issues.
After filling out an online questionnaire about their skin type and condition, Curology customers receive a tailor-made cosmetic formula designed to address their concerns.
How to Cancel Curology By Yourself
Curology is advising you to give it at least 90 days into your Curology membership before considering canceling your service. It can take up to two to three months for your skin to react to any medication.
If you’re still intent on canceling, you can do so in the following ways:
Can you cancel with
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Cancel Curology Plus via Web
You can cancel Curology on the company’s website by following these steps:
- Log in to your account
- In the drop-down menu, select Payment page
- Scroll to the bottom of the page and click on I want to cancel
- Answer a few follow-up questions
- Submit your request
Cancel Curology Plus via Email
Alternatively, you can email Curology’s team at firstname.lastname@example.org and request a cancelation of your subscription.
DoNotPay Cancels Your Curology Plus Subscription in Your Stead
Another (and easier) way to cut your ties with Curology is by asking DoNotPay to cancel the subscription for you.
- Open the DoNotPay app in any web browser
- Go to Find Hidden Money
- Type in Curology so that DoNotPay knows which service to cancel
We’ll notify you as soon as we’ve canceled the subscription.
Another way to do this is to link your email or bank account to DoNotPay. Our app will run through your inactive or unused subscriptions and determine which ones you should cancel (or even better, allow us to cancel them for you).
Does Curology Plus Offer a Free Trial?
Yes, there’s a 30-day free trial that includes a monthly supply of your customized skincare formula. You’ll just need to pay for shipping and handling ($4.95 + tax, if applicable). The free trial will automatically renew into a paid subscription unless you cancel beforehand.
Does Curology Prorate its Cancelations?
Curology does not accept or process returns or exchanges. On the plus side, you may be eligible for a complete refund of the total amount you paid to Curology for the supply included in the first 90 days of your subscription plan.
To request a refund, you will need to contact their team at email@example.com to cancel your subscription and explain why you’d like your money back. Better still, you can ask DoNotPay to help you obtain your refund. Keep in mind that you have to submit your request on or before the 90th day after your treatment plan is completed.
Will Curology Let Me Pause My Subscription?
Yes. If you don’t want to receive the next monthly shipment, you should contact the company’s support team or change your next shipping date manually. Make sure you do so at least one to two business days before your next shipment is about to be processed.
If You Ran Into Troubles With Curology, DoNotPay Can Guide You Through the Process
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