Best Buy Open Box Warranty Policy 101

Warranty Claims Best Buy Open Box Warranty Policy 101

An Easy Way To Claim Best Buy Open Box Warranty

Best Buy is an American company based in Richfield, Minnesota. The company provides customers with appliances, cell phones, computers, and video games—most of which can be purchased at open-box discounts for a fraction of the price. 

Best Buy merch always comes with manufacturer warranties, but what becomes of them when you buy a returned, open-box product?

Understanding the Best Buy Open Box Warranty Policy

All Best Buy open-box products are covered with a manufacturer warranty. The manufacturer warranty lasts for 365 days, after which you can buy a Geek Squad protection plan. This plan enhances your manufacturer warranty and provides you with extended coverage when the manufacturer warranty expires.


The benefits of the Geek Squad protection plan are that:

  • Agents are available online 24/7—by phone, in-store, or in-home
  • There is a workmanship guarantee on all repairs
  • Someone will come to your home to repair major appliances when needed

You can claim your Best Buy warranty on your own, or let DoNotPay help you claim it in a few easy steps!

Ways You Can Claim Best Buy Warranty

If you want to claim a Best Buy warranty on your own, you can do it in a few different ways.

Can You File a Warranty Claim Via Yes/No
DoNotPay Yes
Email No
Phone Yes
Letter No
In Person No
Company Website Yes

File Your Best Buy Warranty Claim Over the Phone

To file your warranty claim over the phone, call Best Buy customer support at 1-888-237-8289. Once you reach them, explain your request and ask them for further information and instructions.

Filing Your Best Buy Warranty Claim Online

If you wish to file your warranty claim on Best Buy’s website, you can do it by following the next steps:

  1. Visit their website
  2. Scroll down and click on Chat With Us
  3. Click on Live Chat and wait to be connected with a live agent
  4. Once you’re connected, type out your message and ask for instructions on what to do

File Your Best Buy Warranty Claim With DoNotPay Easy-Peasy!

Take advantage of DoNotPay’s nifty features to file a warranty claim for your car, home, or other purchase in a flash! With our assistance, you won’t have to worry about a thing!

Follow this quick step-by-step guide and file a Best Buy warranty claim in minutes:

  1. Open your web browser and go to DoNotPay
  2. Access the Claim Warranty feature
  3. Choose to claim a Warranty on a Purchased Item
  4. Supply us with all necessary information and details about your product and warranty claim
  5. Tap on Submit my claim

That is all it takes on your part! The rest is covered by DoNotPay. We send the claim in your stead while you sit back and wait for a Best Buy customer service rep to reach out.

Appeal Any Denied Warranty Claim With Ease!

Some companies reject the initial warranty claim, but not to worry! DoNotPay can assist you in appealing any denied warranty claim in only a few clicks! We made the process straightforward and efficient with a simple, four-step guide!

This is how it works:

  1. Go to DoNotPay in your web browser
  2. Tap the Claim Warranty feature and choose the Appeal a Denied Warranty Claim
  3. Say whether your original claim was denied by an extended warranty provider or a product manufacturer
  4. Give some further information regarding the claim

Rely on DoNotPay To Assist You With Any Administrative Hurdle!

Not only can DoNotPay help you claim your Best Buy warranty, but we can also show you how to unsubscribe from Best Buy emails and what the Best Buy burner phones are all about

You can also learn how to claim your warranty for used cars or deal with a company that won’t cancel your extended warranty! If you are wondering what some of the best home warranty companies in America are, we will give you extensive reviews on a ton of them!

Go to DoNotPay in your web browser and see how we can help you:


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