How to Take Advantage of the Wayfair Price Adjustment Policy

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

How to Take Advantage of the Wayfair Price Adjustment Policy

Have you ever purchased a product from Target, only to find it cheaper on Amazon? We understand the frustration, especially if you’re buying big-ticket furniture items at Wayfair. Fortunately, you may be able to get a Wayfair price adjustment… if you know how to ask!

While it’s very common to see a price match policy on any company’s website, price adjustment rules can be unclear. This leads many customers to miss out and pay extra for products without even realizing it. DoNotPay wants to help you protect your hard-earned money when shopping at any store, including Wayfair.

Wayfair’s Price Match and Price Adjustment Policy

Wayfair’s price matching policy is very clear on its website. However, this only applies to Wayfair competitors. Wayfair will honor price matches for its affiliated stores under these guidelines:

Price Match?Yes
Time-frame:Within 7 days of purchase
Price Matches:Birch Lane, All Modern, Joss & Main, Perigold
Exclusions:Assembled items, Open Box purchases

Clearance items, Any personalized products, Items with a “non-returnable” label

Where to redeem:Online and in-store

While price adjustments aren’t specifically mentioned, some customers have gotten partial refunds simply by calling Wayfair customer support. While this is not a guarantee, many associates will still offer your request if you’re within the 7-day purchase window.

Other Savings Hacks for Your Favorite Wayfair Products

If your purchase isn’t eligible for a price match or adjustment, you can still save money through other money-saving hacks.

A Wayfair Credit Card

If you’re approved for this company credit card, you’ll receive the following perks:

  • $20-$40 off your first qualifying purchase between $50-$250+
  • 5% cash back on purchases from Wayfair and its affiliated stores
  • Free shipping on all purchases

Daily Deals

Wayfair offers money off hundreds of its products each day. You can find the latest deals on their website.

However, there could be another option available elsewhere even lower than Wayfair’s deals. With so many stores to browse, many customers don’t know where to start. Find the Best Deals, conveniently located on DoNotPay, scans each company’s website quickly for the lowest prices.

Open Box Discounts

Wayfair will give you a generous discount if you purchase another customer’s returned item. These products are basically brand new because they’ve never been assembled.

Returning Your Purchased Items

You can only get a price match or adjustment within seven days, but you can return any item within 30 days. Once you’ve done that, you’re free to visit another store and buy the same item at a reduced cost.

However, you can’t return the following:

  1. Assembled items
  2. Open Box purchases
  3. Clearance items
  4. Any personalized products
  5. Items with a “non-returnable” label

Online Coupons

Coupon websites and couponing apps usually contain hundreds of codes that can easily be applied online. However, these websites frequently keep coupon codes listed long after they’ve expired.

If you’re tired of applying coupon after coupon, let DoNotPay help. Our Deals and Coupons service can find every valid Wayfair coupon quickly, giving you more time to shop.

How to Ask For a Wayfair Price Adjustment By Yourself

These are the steps you can take when attempting to get a Wayfair price adjustment:

  1. Find proof that the purchased item is being sold for a lower price at a competing store.
  2. Call the Wayfair customer support line at 844-580-6935.
  3. Explain your situation to the associate and ask them to confirm the price from the competing retailer.

If Wayfair decides to honor your price adjustment, they will issue you a partial refund. The amount you receive should be the difference between Wayfair’s price and the lower price.

Still, this process is not always successful. You may be connected with a sales representative that isn’t aware of their power to adjust prices. After all, Wayfair doesn’t have a guaranteed price adjustment policy.

Another option is to try to speak to a different associate, but this might require several more phone calls. Don’t forget that added wait each time you’re placed on hold. Rather than deal with that hassle, many customers will understandably walk away.

You’ll have an easier time if you find a cheaper product at an affiliate company. For price matches, you typically have to notify Wayfair of your desire to price match before you actually purchase the product. Wayfair does not have to honor a price match after that, even if the purchase is from a sister brand.

Wayfair Price Matching Using DoNotPay

All Wayfair customers should be able to get price adjustments, regardless of who they contact at the company. DoNotPay recognizes that your purchasing rights are important, so we’re committed to getting you the best price match each time.

If you want to but don’t know where to start, DoNotPay has you covered in 4 easy steps:

  1. Search for Price Match on DoNotPay and select the product.

  2. Select whether you were charged more than the advertised price or if you believe you are eligible for a price match.

  3. Provide the name of the product you purchased so we can see if it qualifies for a price adjustment. If you believe your desired item is qualified for a price match, we’ll double-check for you.

Check out how you can take advantage of a price match with the following:

With DoNotPay’s Price Match tool, you always get:

  • Fast results in two weeks or less.
  • A simple process, no insider knowledge is required.
  • Our promise is to always get your price match honored for any service or product.

There’s a DoNotPay Service for Every Common Problem

Price matching is just one of DoNotPay’s many services. We can also assist with:

If you need anything else, open a DoNotPay account and start searching!

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