How to Cancel a Roku Order in 3 Easy Steps

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm, is not licensed to practice law, and is not equivalent to the services of a licensed lawyer. DoNotPay provides a platform for legal information and self-help, and does not offer legal services. Third party news articles mentioned on our website do not necessarily reflect the views of the company, or the current services that we offer.

Cancel Your Roku Order Easily With DoNotPay

There are many options available for your smart TV watching pleasure. Currently, Roku is one of the more popular ones. Founded in 2002, Roku Inc. is responsible for manufacturing digital media players for streaming. With Roku, you get a lot of free content and some items that you have to purchase or rent.

What happens if it turns out that Roku isn't for you or that you purchased it accidentally? You have options in this area, as well. First, you could try to cancel the order through the company. However, learning to can be time-consuming and problematic, especially if you don't remember your passwords for your account.

However, DoNotPay can help make the process quick and hassle-free. Our Cancel Anything product is designed to allow you to stop online purchases without having to jump through multiple hoops.

How to Cancel a Roku Order

If you purchase through the Roku website that you need to cancel, you'll need to use the website to . You can't cancel any orders through a Roku device that you already have. To cancel your order through the website, follow these steps:

  1. Log into your Roku account.
  2. Select View your purchase history.
  3. Select the Products tab.
  4. Select Order details.
  5. Click Cancel order.
  6. Confirm the order cancellation.

Potential Problems When Canceling a Roku Order

To cancel your Roku order, you will need to sign in to your Roku account. If you do not have a Roku account, you can create one by visiting their website. Be sure to use the same email address you used when signing up for Roku.

In addition, once you make your order, you will have one hour in which you will be able to cancel it. However, after an hour, you won't use the website to cancel your order.

Instead, you will have to contact Roku and speak to a representative about canceling your order. And if you're concerned about facing a hassle when dealing with Roku's customer service, DoNotPay has you covered.

If you would like, you can contact Roku customer support here:

Roku Customer Support Number(816) 272-8106
Roku Facebook
Roku Contact Us
Roku Cancellation FAQ

How to Request a Refund From Roku

If you have too many problems canceling your order from Roku and it becomes locked in, the next step is to request a refund. Roku has a 30-day money-back guarantee on any products purchased from their website. Therefore, you have 30 days, starting from the time your order ships, to return any Roku products for a full refund. You will be responsible for the shipping costs, except in the case of Roku TV Wireless Speakers.

What to Do if Roku Won't Cancel Your Order

Sometimes, companies fail to act in the best interests of the consumers. If you attempt to cancel your Roku order by going through the proper channels, and if Roku refuses to refund your money, your next step is to take action. You have the right to seek compensation in small claims court if Roku refuses to offer you the resolution to the problem that you deserve.

Small claims court cases require a lot of preparation, work, fees, and time. Companies like Roku sometimes count on people not wanting to go through the hassle of expending their time and money to send demand letters to them in cases where financial compensation is necessary. DoNotPay makes it easy to send demand letters to companies in small claims court.

DoNotPay Can Help You Cancel Your Roku Order

If you find Roku's cancellation process frustrating, don't give up. Instead, turn to DoNotPay. In a few simple steps, we can submit a cancellation demand on your behalf.

  1. Search for the Cancel Anything product on DoNotPay.

  2. Enter the name of the company you need to cancel your order/payment with.

  3. Answer a few questions about whatever you need to cancel so that we can compose a cancellation letter.

Why Use DoNotPay to Cancel Anything

When you use DoNotPay, you will get the responses you are looking for every time. DoNotPay is

  • Fast. Quickly get started by clicking on a button. What could be faster than that?
  • Easy. Just a few moments of your time giving DoNotPay some information.
  • Successful. DoNotPay always gets things done right.

DoNotPay Works Across Multiple Companies With a Few Clicks

Many companies make their cancellation processes and policies borderline inaccessible in the hopes of preventing you from canceling their service or product and giving them your money. Unresponsive customer service agents, unreasonable time limits on cancellation, and multiple hoops to jump through are just a few of the obstacles you may face when trying to cancel a service or product. It can feel overwhelming sometimes.

That's why DoNotPay is here to help. Our Cancel Anything product allows you to cancel any order from thousands of companies with no hassle. All it takes is a few clicks, and DoNotPay can help you cancel orders from:

Cancel PayPal PaymentCancel eBay OrderCancel DoorDash Order
Cancel Venmo PaymentCancel Walmart OrderCancel Southwest Flight
Cancel Zelle PaymentCancel Etsy OrderCancel United Flight
Cancel Cash App Payment

You don't have to be locked into spending money that you don't want to spend, whether it's by accident or you change your mind about the transaction.

What Can DoNotPay Do for You?

DoNotPay is the world's first AI Consumer Champion. Honored with the American Bar Association's Louis M. Brown Award for Access, our products are designed to help you find hidden money, cut through red tape, fight large corporations, and send demand letters to anyone. With DoNotPay, you can:

All these services and more are available in just a few clicks. Sign up for DoNotPay, and we'll go to work for you.

Want your issue solved now?